About West Hills Health and Rehabilitation Center
West Hills Health And Rehabilitation Center, located in CANOGA PARK, CA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose West Hills Health and Rehabilitation Center
- More Nursing Time: Staff spends 4.00 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 4.00 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the LONGWOOD MANAGEMENT CORPORATION network. This chain operates 38 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Mixed Staffing Levels
West Hills Health and Rehabilitation Center provides less care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 4 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 266 | Jul 18, 2025 |
| Weighted Average | 277 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 21.3% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 8.3% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 3.1% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 0.8% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 9.7% |
| Percentage of long-stay residents who lose too much weight (QM404) | 7.9% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.5% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.4% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.0% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 3.5% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 98.6% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 70.6% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.3% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 13.4% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 10.6% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 97.8% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 67.0% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 5.3% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 7.9% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 15.8% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 9 complaints
- 2024: 22 complaints
- 2025: 29 complaints
- 2026: 9 complaints
- Total: 69 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Feb 27, 2026 | Allow residents to self-administer drugs if determined clinically appropriate. |
| Feb 18, 2026 | Have generator or other power source capable of supplying service within 10 seconds. |
| Jan 30, 2026 | Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results. |
| Jan 28, 2026 | Provide and implement an infection prevention and control program. |
| Jan 28, 2026 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Jan 16, 2026 | Provide behavior health training consistent with the requirements and as determined by a facility assessment. |
| Jan 16, 2026 | Post nurse staffing information every day. |
| Jan 16, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jan 16, 2026 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Dec 26, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Dec 19, 2025 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| Dec 19, 2025 | Provide safe, appropriate pain management for a resident who requires such services. |
| Dec 19, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Nov 14, 2025 | PASARR screening for Mental disorders or Intellectual Disabilities |
| Sep 25, 2025 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. |
| Aug 29, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Aug 29, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Jul 07, 2025 | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. |
| Jul 07, 2025 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. |
| Jul 07, 2025 | Honor the resident's right to choose his or her attending physician. |
| May 30, 2025 | Provide timely, quality laboratory services/tests to meet the needs of residents. |
| May 23, 2025 | Provide enough food/fluids to maintain a resident's health. |
| May 23, 2025 | Provide timely, quality laboratory services/tests to meet the needs of residents. |
| May 18, 2025 | Reasonably accommodate the needs and preferences of each resident. |
| May 18, 2025 | Provide medically-related social services to help each resident achieve the highest possible quality of life. |
| May 09, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| May 09, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Apr 25, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Apr 18, 2025 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
| Apr 18, 2025 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| Apr 18, 2025 | Provide and implement an infection prevention and control program. |
| Apr 10, 2025 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. |
| Apr 10, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Apr 10, 2025 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| Feb 17, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Feb 17, 2025 | Provide or get specialized rehabilitative services as required for a resident. |
| Feb 17, 2025 | Provide enough food/fluids to maintain a resident's health. |
| Feb 17, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Dec 31, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Dec 04, 2024 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| Oct 24, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Oct 24, 2024 | Reasonably accommodate the needs and preferences of each resident. |
| Aug 15, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Aug 15, 2024 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. |
| Aug 15, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Aug 15, 2024 | Ensure each resident receives an accurate assessment. |
| Aug 15, 2024 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| Jun 14, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Jun 14, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Jun 14, 2024 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Jun 14, 2024 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. |
| Jun 14, 2024 | Provide medically-related social services to help each resident achieve the highest possible quality of life. |
| May 31, 2024 | Honor the resident's right to manage his or her financial affairs. |
| May 03, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Apr 26, 2024 | Provide and implement an infection prevention and control program. |
| Apr 14, 2024 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. |
| Apr 12, 2024 | Ensure that residents are fully informed and understand their health status, care and treatments. |
| Apr 12, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Apr 12, 2024 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. |
| Feb 21, 2024 | Keep residents' personal and medical records private and confidential. |
| Dec 19, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Dec 19, 2023 | Provide medically-related social services to help each resident achieve the highest possible quality of life. |
| Aug 25, 2023 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Aug 25, 2023 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Jun 20, 2023 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. |
| Jun 20, 2023 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| May 24, 2023 | Reasonably accommodate the needs and preferences of each resident. |
| May 24, 2023 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| May 24, 2023 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
Nearby Hospitals
MEMORIAL HOSPITAL OF GARDENA
GARDENA, CA
EAST LOS ANGELES DOCTORS HOSPITAL
LOS ANGELES, CA
VALLEY PRESBYTERIAN HOSPITAL
VAN NUYS, CA
COMMUNITY HOSPITAL OF HUNTINGTON PARK
HUNTINGTON PARK, CA
LOS ANGELES GENERAL MEDICAL CENTER
LOS ANGELES, CA
ADVENTIST HEALTH SIMI VALLEY
SIMI VALLEY, CA
PIH HEALTH GOOD SAMARITAN HOSPITAL
LOS ANGELES, CA
HENRY MAYO NEWHALL HOSPITAL
VALENCIA, CA
UCLA WEST VALLEY MEDICAL CENTER
WEST HILLS, CA
SHERMAN OAKS HOSPITAL
SHERMAN OAKS, CA
LAC/OLIVE VIEW-UCLA MEDICAL CENTER
SYLMAR, CA
CENTINELA HOSPITAL MEDICAL CENTER
INGLEWOOD, CA
CALIFORNIA HOSPITAL MEDICAL CENTER LA
LOS ANGELES, CA
PROVIDENCE SAINT JOSEPH MEDICAL CTR
BURBANK, CA
LOS ANGELES COMMUNITY HOSPITAL
LOS ANGELES, CA
KAISER FOUNDATION HOSPITAL - WEST LA
LOS ANGELES, CA
SOUTHERN CALIFORNIA HOSPITAL AT HOLLYWOOD
HOLLYWOOD, CA
SAINT FRANCIS MEDICAL CENTER
LYNWOOD, CA
MISSION COMMUNITY HOSPITAL
PANORAMA CITY, CA
ADVENTIST HEALTH WHITE MEMORIAL
LOS ANGELES, CA
Owner & Operator Information
Business Entity
CANOGA HEALTHCARE LLC
Ownership Structure
- FRIEDMAN FAMILY TRUST Direct: 18%
- IRA D FRIEDMAN 1991 TRUST Direct: 18%
- RACHEL KLAVAN Indirect
- LEHMANN FAMILY 1991 TRUST Direct: 18%
- THE KLAVAN FAMILY TRUST Direct: 18%
- THE TZIPPY FRIEDMAN NOTIS 1990 TRUST Direct: 18%
Management & Direction
- GEMMA BELLANTUONI W-2 MANAGING EMPLOYEE
- IRA FRIEDMAN CORPORATE DIRECTOR
- IRA FRIEDMAN CORPORATE OFFICER
- RACHEL KLAVAN CORPORATE DIRECTOR
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Clear View Convalescent Center | N/A | 5 |
| Oakview Skilled Nursing | N/A | 5 |
| Pih Health Good Samaritan Hospital D/p Snf | N/A | 5 |
| Glendale Adventist Medical Center Dp/snf | N/A | 5 |
| East Los Angeles Doctors Hosp | N/A | 5 |
| St. John's Hospital Camarillo D/p Snf | N/A | 5 |
| Mary Health of The Sick Convalescent and Nursing Hos | N/A | 5 |
| Clear View Sanitarium | N/A | 5 |
| White Memorial Medical Ctr Dp | N/A | 3 |
| Lotus Care Center | N/A | 3 |
Related Analysis
Best Nursing Homes in CANOGA PARK, CA
Compare West Hills Health and Rehabilitation Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact West Hills Health and Rehabilitation Center directly at 8183473800. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.