About North Bay Post Acute
North Bay Post Acute, located in PETALUMA, CA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose North Bay Post Acute
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours N/A
- Safety Record Issues
Chain Affiliations & Network
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 3 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 116 | Jan 09, 2026 |
| Weighted Average | 221 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 23.0% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 17.0% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 3.2% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 3.1% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 4.8% |
| Percentage of long-stay residents who lose too much weight (QM404) | 11.4% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 1.2% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.6% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 10.6% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 3.6% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 99.3% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 8.6% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 10.8% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 98.9% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 97.8% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 3.8% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 19.3% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 18.1% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 4 complaints
- 2024: 10 complaints
- 2025: 7 complaints
- 2026: 1 complaint
- Total: 22 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Jan 16, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Nov 11, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Aug 13, 2025 | Provide and implement an infection prevention and control program. |
| Aug 13, 2025 | Make sure that a working call system is available in each resident's bathroom and bathing area. |
| May 16, 2025 | Respond appropriately to all alleged violations. |
| May 12, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. |
| May 01, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Jan 03, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Dec 27, 2024 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Dec 27, 2024 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. |
| Dec 27, 2024 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. |
| Oct 07, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Aug 14, 2024 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| May 24, 2024 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| May 24, 2024 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. |
| May 24, 2024 | Dispose of garbage and refuse properly. |
| May 24, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| May 24, 2024 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Oct 28, 2023 | Provide or get specialized rehabilitative services as required for a resident. |
| Oct 28, 2023 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Oct 28, 2023 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Sep 12, 2023 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
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Owner & Operator Information
Business Entity
NORTH BAY POST ACUTE LLC
Ownership Structure
- BRYAN TANNER Indirect
- RENAE TANNER Indirect
- ZERMATT U.S. HEALTH SERVICES LLC Direct: 99%
Management & Direction
- BRETT MOORE OPERATIONAL/MANAGERIAL CONTROL
- BRYAN TANNER CORPORATE OFFICER
- ZERMATT U.S. HEALTH SERVICES LLC OPERATIONAL/MANAGERIAL CONTROL
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Petaluma Post-Acute Rehabilitation | N/A | 5 |
| Greenridge Post Acute | N/A | 5 |
| Summerfield Health Care Center | N/A | 5 |
| The Meadows of Napa Valley | N/A | 5 |
| Dept of State Hospitals - Napa D/p Snf | N/A | 5 |
| Creekside Healthcare Center | N/A | 5 |
| Spring Lake Village | N/A | 5 |
| Springs Road Healthcare | N/A | 5 |
| Valley of The Moon Post Acute | N/A | 4 |
| Apple Valley Post-Acute Rehab | N/A | 5 |
Related Analysis
Best Nursing Homes in PETALUMA, CA
Compare North Bay Post Acute to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact North Bay Post Acute directly at 7077636887. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.