About Heritage Manor
Heritage Manor, located in MONTEREY PARK, CA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Heritage Manor
- More Nursing Time: Staff spends 3.98 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 3.98 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the DAVID JOHNSON network. This chain operates 47 facilities.
Chain Performance Overview
For AI Users, Agents, and Developers
Do you use a Generative AI assistant like ChatGPT or Claude or others? If so, you can point your assistant to our MCP server at https://mcp.nursinghomedatabase.com/mcp and have it do the searching for you. Ask your question and use our data to help you find the answers.
- Prefer scripts? Use a public REST API for JSON over HTTPS. Or set up MCP using our setup guide.
- Fair use applies; high-volume or commercial use may need a custom data arrangement.
Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Mixed Staffing Levels
Heritage Manor provides less care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 1 |
|
| Quality Measures | 5 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 191 | Mar 28, 2025 |
| Weighted Average | 183 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 26.4% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 4.0% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.1% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.4% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 6.8% |
| Percentage of long-stay residents who lose too much weight (QM404) | 1.0% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.2% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 4.5% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.4% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 99.8% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.7% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 4.0% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 0.7% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 100.0% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 3.4% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 3.5% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 2.9% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 3 complaints
- 2024: 6 complaints
- 2025: 5 complaints
- 2026: 3 complaints
- Total: 17 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Mar 20, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Mar 20, 2026 | Have a plan that describes the process for conducting QAPI and QAA activities. |
| Mar 20, 2026 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| Sep 05, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Sep 05, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Sep 05, 2025 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| Sep 05, 2025 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| Mar 10, 2025 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| Dec 27, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Dec 27, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Nov 01, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Jul 19, 2024 | Provide and implement an infection prevention and control program. |
| May 20, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Mar 28, 2024 | Provide and implement an infection prevention and control program. |
| Dec 18, 2023 | Provide and implement an infection prevention and control program. |
| Dec 18, 2023 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. |
| Dec 05, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
Nearby Hospitals
COAST PLAZA HOSPITAL
NORWALK, CA
UCI HEALTH - LOS ALAMITOS
LOS ALAMITOS, CA
LAC/HARBOR-UCLA MED CENTER
TORRANCE, CA
MEMORIAL HOSPITAL OF GARDENA
GARDENA, CA
COMMUNITY HOSPITAL OF HUNTINGTON PARK
HUNTINGTON PARK, CA
COASTAL COMMUNITIES HOSPITAL
SANTA ANA, CA
EMANATE HEALTH INTER-COMMUNITY HOSPITAL
COVINA, CA
VALLEY PRESBYTERIAN HOSPITAL
VAN NUYS, CA
GARFIELD MEDICAL CENTER
MONTEREY PARK, CA
EAST LOS ANGELES DOCTORS HOSPITAL
LOS ANGELES, CA
LOS ANGELES GENERAL MEDICAL CENTER
LOS ANGELES, CA
CALIFORNIA HOSPITAL MEDICAL CENTER LA
LOS ANGELES, CA
LAC/OLIVE VIEW-UCLA MEDICAL CENTER
SYLMAR, CA
SAN DIMAS COMMUNITY HOSPITAL
SAN DIMAS, CA
HENRY MAYO NEWHALL HOSPITAL
VALENCIA, CA
MONTEREY PARK HOSPITAL
MONTEREY PARK, CA
UCI HEALTH-LAKEWOOD
LAKEWOOD, CA
UCI HEALTH - FOUNTAIN VALLEY
FOUNTAIN VALLEY, CA
GARDEN GROVE HOSPITAL & MEDICAL CENTER
GARDEN GROVE, CA
MEMORIALCARE LONG BEACH MEDICAL CENTER
LONG BEACH, CA
Owner & Operator Information
Business Entity
HERITAGE MANOR HEALTHCARE LLC
Ownership Structure
- HERITAGE MANOR HEALTHCARE LLC Direct: 100%
Management & Direction
- CIBC BANK USA ADP OF THE SNF
- ADRIAN DEHGHANMANESH ADP OF THE SNF
- ADRIAN DEHGHANMANESH OPERATIONAL/MANAGERIAL CONTROL
- MARY FARRALES ADP OF THE SNF
- MARY FARRALES OPERATIONAL/MANAGERIAL CONTROL
- HERITAGE MANOR HEALTHCARE LLC OPERATIONAL/MANAGERIAL CONTROL
- HERITAGE MANOR HEALTHCARE LLC ADP OF THE SNF
- HERITAGE MONTEREY ASSOCIATES LP ADP OF THE SNF
- FRANK JOHNSON OPERATIONAL/MANAGERIAL CONTROL
- FRANK JOHNSON MANAGING CONTROL - GOVERNING BODY
- JOSHUA KOCHEK OPERATIONAL/MANAGERIAL CONTROL
- JOSHUA KOCHEK ADP OF THE SNF
- EN MING LAI ADP OF THE SNF
- EN MING LAI OPERATIONAL/MANAGERIAL CONTROL
- MICHEAL OXFORD OPERATIONAL/MANAGERIAL CONTROL
- MICHEAL OXFORD ADP OF THE SNF
- OMAR AHMED SALAMA ADP OF THE SNF
- OMAR AHMED SALAMA OPERATIONAL/MANAGERIAL CONTROL
- SUN MAR MANAGEMENT SERVICES ADP OF THE SNF
- SUN MAR MANAGEMENT SERVICES OPERATIONAL/MANAGERIAL CONTROL
- REMEDIOS TANTAMCO ADP OF THE SNF
- REMEDIOS TANTAMCO OPERATIONAL/MANAGERIAL CONTROL
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Clear View Convalescent Center | N/A | 5 |
| Torrance Memorial Med Ctr Snf/dp | N/A | 5 |
| Mount San Antonio Gardens | N/A | 5 |
| Glendale Adventist Medical Center Dp/snf | N/A | 5 |
| Pih Health Good Samaritan Hospital D/p Snf | N/A | 5 |
| Community Extended Care Hospital of Montclair | N/A | 5 |
| Beacon Healthcare Center | N/A | 5 |
| Sun Mar Nursing Center | N/A | 5 |
| Long Beach Post Acute | N/A | 5 |
| East Los Angeles Doctors Hosp | N/A | 5 |
Related Analysis
Best Nursing Homes in MONTEREY PARK, CA
Compare Heritage Manor to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Heritage Manor directly at 6265733141. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.