About Santa Rosa Post Acute
Santa Rosa Post Acute, located in SANTA ROSA, CA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Santa Rosa Post Acute
- More Nursing Time: Staff spends 4.02 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 4.02 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the PACS GROUP network. This chain operates 279 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Mixed Staffing Levels
Santa Rosa Post Acute provides less care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 1 |
|
| Quality Measures | 5 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 148 | Sep 12, 2025 |
| Weighted Average | 160 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 23.2% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 18.2% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.0% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.0% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 3.1% |
| Percentage of long-stay residents who lose too much weight (QM404) | 1.1% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.3% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 1.2% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 0.6% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 97.7% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 8.9% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 19.4% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 97.6% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 95.5% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 4.3% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 19.4% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 11.7% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 7 complaints
- 2024: 13 complaints
- 2025: 10 complaints
- 2026: 6 complaints
- Total: 36 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Apr 05, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Mar 13, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Mar 09, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jan 14, 2026 | Ensure that residents are free from significant medication errors. |
| Oct 05, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. |
| May 16, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| May 16, 2025 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| May 12, 2025 | Respond appropriately to all alleged violations. |
| May 12, 2025 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| May 02, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Apr 07, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Mar 11, 2025 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. |
| Feb 13, 2025 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident?s advance directives. |
| Jan 03, 2025 | Provide and implement an infection prevention and control program. |
| Nov 06, 2024 | Ensure residents have reasonable access to and privacy in their use of communication methods. |
| Oct 23, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Oct 23, 2024 | Ensure residents have reasonable access to and privacy in their use of communication methods. |
| Sep 15, 2024 | Provide enough food/fluids to maintain a resident's health. |
| Jul 12, 2024 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| Jul 12, 2024 | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. |
| Jul 12, 2024 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. |
| Jul 12, 2024 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| Feb 16, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Feb 16, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Jan 13, 2024 | Employ staff that are licensed, certified, or registered in accordance with state laws. |
| Jan 08, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jan 08, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Dec 31, 2023 | Provide and implement an infection prevention and control program. |
| Dec 30, 2023 | Keep all essential equipment working safely. |
| Nov 14, 2023 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Oct 13, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Aug 05, 2023 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Aug 05, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jul 28, 2023 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Jun 21, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Jun 21, 2026 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
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Owner & Operator Information
Business Entity
SANTA ROSAIDENCE OPCO LLC
Ownership Structure
- PROVIDENCE GROUP NH LLC Indirect
- PROVIDENCE GROUP WINE COUNTRY LLC Direct: 100%
Management & Direction
- FREDERICK APT CORPORATE OFFICER
- KEVAN BILLS W-2 MANAGING EMPLOYEE
- KEVAN BILLS OPERATIONAL/MANAGERIAL CONTROL
- MARK HANCOCK CORPORATE OFFICER
- JOSHUA JERGENSEN CORPORATE OFFICER
- JOHN MITCHELL CORPORATE OFFICER
- DOMINIC PICETTI CONTRACTED MANAGING EMPLOYEE
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Healdsburg Hospital D/p Snf | N/A | 5 |
| Cloverdale Healthcare Center | N/A | 5 |
| Petaluma Post-Acute Rehabilitation | N/A | 5 |
| Summerfield Health Care Center | N/A | 5 |
| The Meadows of Napa Valley | N/A | 5 |
| Dept of State Hospitals - Napa D/p Snf | N/A | 5 |
| Spring Lake Village | N/A | 5 |
| Springs Road Healthcare | N/A | 5 |
| Valley of The Moon Post Acute | N/A | 4 |
| Apple Valley Post-Acute Rehab | N/A | 5 |
Related Analysis
Best Nursing Homes in SANTA ROSA, CA
Compare Santa Rosa Post Acute to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Santa Rosa Post Acute directly at 7075460471. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.