About Royal Gardens Healthcare
Royal Gardens Healthcare, located in ALHAMBRA, CA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Royal Gardens Healthcare
- More Nursing Time: Staff spends 4.41 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 4.41 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the SERRANO GROUP network. This chain operates 11 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Mixed Staffing Levels
Royal Gardens Healthcare provides less care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 2 |
|
| Quality Measures | 4 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 136 | Jan 23, 2026 |
| Weighted Average | 132 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 27.0% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 5.7% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 13.1% |
| Percentage of long-stay residents who lose too much weight (QM404) | 3.4% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.8% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 11.8% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 1.5% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 97.7% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 83.4% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 12.4% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 19.8% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 97.4% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 81.6% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 7.1% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 19.9% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 8.8% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 2 complaints
- 2024: 7 complaints
- 2025: 6 complaints
- 2026: 5 complaints
- Total: 20 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Feb 16, 2026 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| Feb 16, 2026 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Feb 16, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Feb 16, 2026 | Respond appropriately to all alleged violations. |
| Jan 16, 2026 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Aug 29, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Aug 25, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Aug 25, 2025 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. |
| Jul 23, 2025 | Provide and implement an infection prevention and control program. |
| Apr 23, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Mar 07, 2025 | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. |
| Oct 17, 2024 | Post nurse staffing information every day. |
| Aug 20, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Jul 24, 2024 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Jul 24, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jan 27, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Jan 27, 2024 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. |
| Jan 27, 2024 | Provide or get specialized rehabilitative services as required for a resident. |
| Aug 11, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jun 14, 2023 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
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Owner & Operator Information
Business Entity
ROYAL GARDENS HEALTHCARE LLC
Ownership Structure
- BIN MENDEL LLC Indirect
- BL CALI PARTNERS LLC Indirect
- HOWARD FENSTERMAN Indirect
- JORDAN FENSTERMAN Indirect
- ROBERT FENSTERMAN Indirect
- GARDENS LICENSEE 4 LLC Direct: 100%
- DOV JACOBS Indirect
- JS FENTON LLC Indirect
- STACI LEIBSON Indirect
- RGF CONSULTING LLC Indirect
- SERRANO GROUP LLC Indirect
- SERRANO PARTNERS LLC Indirect
- JUDAH TAUB Indirect
- YAAME LLC Indirect
Management & Direction
- GARDENS LICENSEE 4 LLC OPERATIONAL/MANAGERIAL CONTROL
- DOV JACOBS CORPORATE OFFICER
- ARMANDO YU OPERATIONAL/MANAGERIAL CONTROL
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Clear View Convalescent Center | N/A | 5 |
| Torrance Memorial Med Ctr Snf/dp | N/A | 5 |
| Mount San Antonio Gardens | N/A | 5 |
| Pih Health Good Samaritan Hospital D/p Snf | N/A | 5 |
| Glendale Adventist Medical Center Dp/snf | N/A | 5 |
| Sun Mar Nursing Center | N/A | 5 |
| Beacon Healthcare Center | N/A | 5 |
| Long Beach Post Acute | N/A | 5 |
| East Los Angeles Doctors Hosp | N/A | 5 |
| Presbyterian Intercomm Hosp Dp/snf | N/A | 5 |
Related Analysis
Best Nursing Homes in ALHAMBRA, CA
Compare Royal Gardens Healthcare to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Royal Gardens Healthcare directly at 6262897809. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.