About Whittier Pacific Care Center
Whittier Pacific Care Center, located in WHITTIER, CA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Whittier Pacific Care Center
- More Nursing Time: Staff spends 5.02 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 5.02 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the LONGWOOD MANAGEMENT CORPORATION network. This chain operates 38 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Whittier Pacific Care Center provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 2 |
|
| Quality Measures | 4 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 104 | Mar 13, 2026 |
| Weighted Average | 142 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 23.4% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 2.3% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.0% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 0.6% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 12.9% |
| Percentage of long-stay residents who lose too much weight (QM404) | 7.1% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 2.8% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 1.9% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.3% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.3% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 0.0% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 98.9% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 2.8% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 6.9% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 14.9% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 90.0% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 6.2% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 19.7% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 11.7% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 3 complaints
- 2024: 22 complaints
- 2025: 7 complaints
- 2026: 2 complaints
- Total: 34 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Mar 13, 2026 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Mar 06, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Dec 10, 2025 | Post nurse staffing information every day. |
| Aug 28, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jun 30, 2025 | Post nurse staffing information every day. |
| Jun 30, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Jan 26, 2025 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. |
| Jan 26, 2025 | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| Jan 26, 2025 | Reasonably accommodate the needs and preferences of each resident. |
| Nov 19, 2024 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Sep 23, 2024 | Provide medically-related social services to help each resident achieve the highest possible quality of life. |
| Sep 23, 2024 | Protect each resident from the wrongful use of the resident's belongings or money. |
| Sep 06, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Sep 06, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Sep 06, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Sep 06, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Sep 06, 2024 | Provide and implement an infection prevention and control program. |
| Aug 30, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Aug 30, 2024 | Post nurse staffing information every day. |
| Aug 30, 2024 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Aug 30, 2024 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| Aug 30, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Aug 30, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Aug 13, 2024 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| Apr 23, 2024 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| Apr 23, 2024 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Apr 16, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Mar 21, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Mar 21, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Mar 21, 2024 | Provide or get specialized rehabilitative services as required for a resident. |
| Mar 21, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Dec 29, 2023 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Oct 27, 2023 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Sep 02, 2023 | Provide and implement an infection prevention and control program. |
Nearby Hospitals
LAC/HARBOR-UCLA MED CENTER
TORRANCE, CA
UCI HEALTH - LOS ALAMITOS
LOS ALAMITOS, CA
VALLEY PRESBYTERIAN HOSPITAL
VAN NUYS, CA
HUNTINGTON BEACH HOSPITAL
HUNTINGTON BEACH, CA
COASTAL COMMUNITIES HOSPITAL
SANTA ANA, CA
EAST LOS ANGELES DOCTORS HOSPITAL
LOS ANGELES, CA
EMANATE HEALTH INTER-COMMUNITY HOSPITAL
COVINA, CA
COAST PLAZA HOSPITAL
NORWALK, CA
COMMUNITY HOSPITAL OF HUNTINGTON PARK
HUNTINGTON PARK, CA
GARFIELD MEDICAL CENTER
MONTEREY PARK, CA
MEMORIAL HOSPITAL OF GARDENA
GARDENA, CA
CALIFORNIA HOSPITAL MEDICAL CENTER LA
LOS ANGELES, CA
SAN DIMAS COMMUNITY HOSPITAL
SAN DIMAS, CA
LOS ANGELES GENERAL MEDICAL CENTER
LOS ANGELES, CA
MONTEREY PARK HOSPITAL
MONTEREY PARK, CA
UCI HEALTH-LAKEWOOD
LAKEWOOD, CA
UCI HEALTH - FOUNTAIN VALLEY
FOUNTAIN VALLEY, CA
PIH HEALTH GOOD SAMARITAN HOSPITAL
LOS ANGELES, CA
GARDEN GROVE HOSPITAL & MEDICAL CENTER
GARDEN GROVE, CA
MEMORIALCARE LONG BEACH MEDICAL CENTER
LONG BEACH, CA
Owner & Operator Information
Business Entity
SHEA HEALTHCARE CENTER LLC
Ownership Structure
- JRB INVESTMENTS LLC Direct: 100%
- RACHEL KLAVAN Indirect
- THE AARON FRIEDMAN GROUP A BUSINESS ASSETS TRUST Indirect
- THE IRA DAVID FRIEDMAN GROUP A BUSINESS ASSETS TRUST Indirect
Management & Direction
- MARY DEJESUS OPERATIONAL/MANAGERIAL CONTROL
- IRA FRIEDMAN CORPORATE DIRECTOR
- IRA FRIEDMAN CORPORATE OFFICER
- RACHEL KLAVAN CORPORATE DIRECTOR
- LONGWOOD MANAGEMENT LLC OPERATIONAL/MANAGERIAL CONTROL
- ZAID PERVAIZ OPERATIONAL/MANAGERIAL CONTROL
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Clear View Convalescent Center | N/A | 5 |
| Torrance Memorial Med Ctr Snf/dp | N/A | 5 |
| Mount San Antonio Gardens | N/A | 5 |
| Glendale Adventist Medical Center Dp/snf | N/A | 5 |
| Pih Health Good Samaritan Hospital D/p Snf | N/A | 5 |
| Community Extended Care Hospital of Montclair | N/A | 5 |
| Sun Mar Nursing Center | N/A | 5 |
| Beacon Healthcare Center | N/A | 5 |
| Long Beach Post Acute | N/A | 5 |
| Heritage Park Nursing Center | N/A | 5 |
Related Analysis
Best Nursing Homes in WHITTIER, CA
Compare Whittier Pacific Care Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Whittier Pacific Care Center directly at 5626935240. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.