About Cottage Crest Post Acute
Cottage Crest Post Acute, located in NORWALK, CA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Cottage Crest Post Acute
- More Nursing Time: Staff spends 4.50 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 4.50 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the DAVID JOHNSON network. This chain operates 47 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Mixed Staffing Levels
Cottage Crest Post Acute provides less care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 4 |
|
| Staffing | 3 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 72 | May 30, 2025 |
| Weighted Average | 169 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 28.6% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 10.4% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.7% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.6% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 8.0% |
| Percentage of long-stay residents who lose too much weight (QM404) | 2.2% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 1.2% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 2.1% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 12.3% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 0.6% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 96.3% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 87.0% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.4% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 9.7% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 18.9% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 97.9% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 5.7% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 24.6% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 1.1% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 10 complaints
- 2024: 8 complaints
- 2025: 2 complaints
- 2026: 4 complaints
- Total: 24 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Mar 24, 2026 | Ensure that residents are fully informed and understand their health status, care and treatments. |
| Mar 17, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Mar 17, 2026 | Provide activities to meet all resident's needs. |
| Mar 17, 2026 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Jun 20, 2025 | Provide and implement an infection prevention and control program. |
| Feb 27, 2025 | Reasonably accommodate the needs and preferences of each resident. |
| Dec 30, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Nov 01, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Nov 01, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Nov 01, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Feb 09, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Feb 09, 2024 | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| Jan 31, 2024 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Jan 05, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Nov 24, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Nov 10, 2023 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Nov 10, 2023 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Nov 01, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Sep 08, 2023 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Sep 08, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Sep 01, 2023 | Establish roles under a Waiver declared by secretary. |
| Sep 01, 2023 | Provide and implement an infection prevention and control program. |
| Aug 12, 2023 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Aug 12, 2023 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
Nearby Hospitals
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COMMUNITY HOSPITAL OF HUNTINGTON PARK
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COAST PLAZA HOSPITAL
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HUNTINGTON BEACH HOSPITAL
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CALIFORNIA HOSPITAL MEDICAL CENTER LA
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LOS ANGELES GENERAL MEDICAL CENTER
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SAN DIMAS COMMUNITY HOSPITAL
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MEMORIALCARE LONG BEACH MEDICAL CENTER
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PIH HEALTH GOOD SAMARITAN HOSPITAL
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Owner & Operator Information
Business Entity
NORWALK POST ACUTE LLC
Ownership Structure
- FRANK JOHNSON Direct: NO PERCENTAGE PROVIDED
- NORWALK POST ACUTE LLC Direct: NO PERCENTAGE PROVIDED
Management & Direction
- ADRIAN DEHGHANMANESH CORPORATE OFFICER
- CHRISTIAN URBINA W-2 MANAGING EMPLOYEE
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Clear View Convalescent Center | N/A | 5 |
| Torrance Memorial Med Ctr Snf/dp | N/A | 5 |
| Mount San Antonio Gardens | N/A | 5 |
| Pih Health Good Samaritan Hospital D/p Snf | N/A | 5 |
| Glendale Adventist Medical Center Dp/snf | N/A | 5 |
| Community Extended Care Hospital of Montclair | N/A | 5 |
| Sun Mar Nursing Center | N/A | 5 |
| Beacon Healthcare Center | N/A | 5 |
| Heritage Park Nursing Center | N/A | 5 |
| Long Beach Post Acute | N/A | 5 |
Related Analysis
Best Nursing Homes in NORWALK, CA
Compare Cottage Crest Post Acute to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Cottage Crest Post Acute directly at 5629216624. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.