About Cloverdale Healthcare Center
Cloverdale Healthcare Center, located in CLOVERDALE, CA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Cloverdale Healthcare Center
- High Quality Care: With a 5-star CMS rating, this facility demonstrates high standards.
- Top Ranked: Ranked #2 out of 13 facilities within 25 miles.
- More Nursing Time: Staff spends 4.33 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 5 Stars
- Nursing Hours 4.33 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the THE ENSIGN GROUP network. This chain operates 338 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Mixed Staffing Levels
Cloverdale Healthcare Center provides less care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 5 |
|
| Health Inspection | 5 |
|
| Quality Measures | 5 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 24 | Dec 19, 2025 |
| Weighted Average | 19 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 11.9% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 14.7% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 0.2% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.4% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 6.5% |
| Percentage of long-stay residents who lose too much weight (QM404) | 2.4% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 11.1% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 1.4% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 98.5% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 17.1% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 16.0% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 97.4% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 98.9% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 0.0% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 13.5% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 11.1% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2025: 1 complaint
- Total: 1 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Mar 17, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
Nearby Hospitals
ADVENTIST HEALTH CLEARLAKE
CLEARLAKE, CA
PROVIDENCE SANTA ROSA MEMORIAL HOSPITAL
SANTA ROSA, CA
KAISER FOUNDATION HOSPITAL-SANTA ROSA
SANTA ROSA, CA
ADVENTIST HEALTH UKIAH VALLEY
UKIAH, CA
SUTTER LAKESIDE HOSPITAL
LAKEPORT, CA
SUTTER SANTA ROSA REGIONAL HOSPITAL
SANTA ROSA, CA
HEALDSBURG HOSPITAL
HEALDSBURG, CA
AURORA BEHAVIORAL HEALTHCARE-SANTA ROSA, LLC
SANTA ROSA, CA
Owner & Operator Information
Management & Direction
- SOON BURNAM CORPORATE OFFICER
- ENSIGN SERVICES INC ADP OF THE SNF
- SHAWNDEE GAMBLE MANAGING CONTROL - GOVERNING BODY
- SHAWNDEE GAMBLE OPERATIONAL/MANAGERIAL CONTROL
- SHAWNDEE GAMBLE ADP OF THE SNF
- CHAD KEETCH CORPORATE OFFICER
- BARRY PORT INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- RED BARN LAKESIDE HOLDINGS LLC ADP OF THE SNF
- NOEL SERRANO MANAGING CONTROL - GOVERNING BODY
- NOEL SERRANO OPERATIONAL/MANAGERIAL CONTROL
- NOEL SERRANO ADP OF THE SNF
- TWOMAGNETS LLC OPERATIONAL/MANAGERIAL CONTROL
- TWOMAGNETS LLC ADP OF THE SNF
- ADAM WILLITS CORPORATE OFFICER
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Healdsburg Hospital D/p Snf | N/A | 5 |
| Cloverdale Healthcare Center | N/A | 5 |
| Summerfield Health Care Center | N/A | 5 |
| Spring Lake Village | N/A | 5 |
| Ukiah Post Acute | N/A | 5 |
| Arbol Healthcare Center of Santa Rosa | N/A | 4 |
| Lakeport Post Acute | N/A | 4 |
| Redwood Cove Healthcare Center | N/A | 3 |
| Park View Post Acute | N/A | 3 |
| Rocky Point Care Center | N/A | 3 |
Related Analysis
Best Nursing Homes in CLOVERDALE, CA
Compare Cloverdale Healthcare Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Cloverdale Healthcare Center directly at 7078945201. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.