About Rocky Point Care Center
Rocky Point Care Center, located in LAKEPORT, CA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Rocky Point Care Center
- More Nursing Time: Staff spends 4.16 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 3 Stars
- Nursing Hours 4.16 hrs
- Safety Record Issues
Chain Affiliations & Network
This facility is part of the NAHS network. This chain operates 12 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Mixed Staffing Levels
Rocky Point Care Center provides less care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 3 |
|
| Health Inspection | 2 |
|
| Quality Measures | 5 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 144 | Jun 21, 2024 |
| Weighted Average | 140 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 14.8% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 17.5% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 0.8% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 2.9% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 10.4% |
| Percentage of long-stay residents who lose too much weight (QM404) | 9.5% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.5% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 14.4% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.8% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 89.4% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 71.9% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 14.1% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 13.9% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 62.3% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 36.4% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 1.2% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 23.2% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 4.1% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 3 complaints
- 2024: 1 complaint
- 2025: 5 complaints
- 2026: 3 complaints
- Total: 12 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Apr 03, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Apr 03, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Sep 26, 2025 | Use approved construction type or materials. |
| Sep 18, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Aug 30, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Aug 30, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| May 31, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Aug 11, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Nov 17, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Nov 07, 2023 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Jun 14, 2023 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| Jun 14, 2026 | Ensure that residents are free from significant medication errors. |
Nearby Hospitals
ADVENTIST HEALTH CLEARLAKE
CLEARLAKE, CA
ADVENTIST HEALTH UKIAH VALLEY
UKIAH, CA
SUTTER LAKESIDE HOSPITAL
LAKEPORT, CA
ADVENTIST HEALTH HOWARD MEMORIAL
WILLITS, CA
Owner & Operator Information
Business Entity
WINDFLOWER HOLDINGS, LLC
Ownership Structure
- NAHS EMPLOYEE STOCK OWNERSHIP TRUST Indirect
- NAHS HOLDING INC Indirect
- NAHS NORTH INC Direct: 100%
Management & Direction
- JACOB BEAMAN CORPORATE DIRECTOR
- JEFFREY DALY CORPORATE OFFICER
- JAMES ELLIS-SHERINIAN CORPORATE DIRECTOR
- VICTOR LUNDQUIST CORPORATE OFFICER
- KRISTINA SCHELL W-2 MANAGING EMPLOYEE
- KRISTINA SCHELL CORPORATE DIRECTOR
- KRISTINA SCHELL CORPORATE OFFICER
- KRISTINA SCHELL OPERATIONAL/MANAGERIAL CONTROL
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Cloverdale Healthcare Center | N/A | 5 |
| Ukiah Post Acute | N/A | 5 |
| Lakeport Post Acute | N/A | 4 |
| Redwood Cove Healthcare Center | N/A | 3 |
| Rocky Point Care Center | N/A | 3 |
| Meadowood Nursing Center | N/A | 1 |
Related Analysis
Best Nursing Homes in LAKEPORT, CA
Compare Rocky Point Care Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Rocky Point Care Center directly at 7072636101. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.