The 10 Worst Nursing Homes in West Virginia

Compare the Worst Nursing Homes in West Virginia

Every year, thousands of seniors, their families, and friends are faced with the difficult decision of choosing a skilled nursing facility, either because someone is recuperating after a hospital visit or for end-of-life care. This is usually an issue that arises suddenly, and the decision makers are not equipped with the right knowledge and information to make a good decision. Not knowing how to decide, they turn to others for recommendations. Word of mouth, along with geography, are constantly cited as the most important factors in choosing a skilled nursing facility. Choosing a facility with such limited information can lead to significant problems. Not all skilled nursing facilities are the same and the people that you trust to recommend a facility may not know enough about the facility and the alternatives to be a competent guide.

Providing the type of care that residents of skilled nursing facilities require is very difficult. The range of issues that are being treated is vast and the needs cover both people recuperating and recovering as well as those facing end-of-life issues. Residents require significant help with basic daily activities as well as supplemental needs like oxygen and 24/7 monitoring.

To help people who are facing this difficult situation, we have compiled a list of the worst West Virginia skilled nursing facilities and the the best skilled nursing facilities. (We have also compiled the best and worst nursing homes by city for most cities in the United States, links are shown at the bottom on this page.) The lists are based on data provided by The Centers for Medicare & Medicaid (“CMS”) and include information gathered from detailed annual inspections, monthly reporting, complaint histories, deficiency reports and much more.

The list below calls out the worst skilled nursing facilities in West Virginia. For the most part these facilities should be avoided. All the facilities have issues with cleanliness and safety and a large number of the facilities have been flagged by CMS as locations where abuse has either occurred or is highly likely.

Avoiding these facilities may not always be an option either because of geographic, monetary, or occupancy constraints. However, being in a bad nursing home does not mean that the resident will not improve. If you have a loved one in one of these facilities, we encourage you to visit often and to ask that friends and other family visit too. It is well documented that positive outcomes for skilled nursing residents is highly correlated with the number and diversity of people visiting the resident. Being there, getting to know the staff, showing the staff that the resident has people that care about him or her is critical. There may not always be a better option, but your direct involvement can make a difference.

Nursing Home	Rating
Valley Center 1000 LINCOLN DRIVE SOUTH CHARLESTON, WV	294.67 Rating Not Available /
Maples Nursing Home 1600 BLAND STREET BLUEFIELD, WV	228.67
Berkeley Springs Healthcare Center 456 AUTUMN ACRES ROAD BERKELEY SPRINGS, WV	207.83
Hilltop Center 152 SADDLESHOP ROAD HILLTOP, WV	201.67 /
Mercer Healthcare Center 1275 SOUTHVIEW DRIVE BLUEFIELD, WV	186.33
Canterbury Center 80 MADDEX DRIVE SHEPHERDSTOWN, WV	180.00
Charleston Healthcare Center 3819 CHESTERFIELD AVENUE CHARLESTON, WV	166.17
Cedar Ridge Center 302 CEDAR RIDGE ROAD SISSONVILLE, WV	163.33
Pine Lodge 405 STANAFORD ROAD BECKLEY, WV	157.33
Dunbar Center 501 CALDWELL LANE DUNBAR, WV	156.67

Nursing Homes with the warning icon () have been flagged by CMS for abuse.

How We Compile Nursing Home Ratings in West Virginia

Every month, we rank all of the skilled nursing facilities in West Virginia. These rankings are based on data provided by The Centers for Medicare & Medicaid measures ("CMS"), including the CMS 5-Star Rating System and the Health Inspection Scores. The list of the Worst Skilled Nursing Facilities in West Virginia is based on the weighted overall health inspection score which is a composite of CMS's three most recent skilled nursing home inspection scores weighted to give the most recent inspection more importance.

The CMS 5-Star Rating System rates skilled nursing facilities from one to five stars, with one star being the lowest and five stars being the highest. The rating system also rates West Virginia nursing homes across five different dimensions including overall rating, health inspection rating, quality measures rating, overall staffing rating, and RN staffing rating (RN is an acronym for Registered Nurse).

In addition to the 5-Star Rating System, CMS provides numerical metrics that summarize:

Health Inspection Domain. The health inspection rating is based on the three most recent standard surveys for each nursing home, results from any complaint investigations during the most recent three-year period, and any repeat revisits needed to verify that required corrections have brought the facility back into compliance. CMS calculates a weighted deficiency score based on points assigned to health deficiencies identified in each active provider’s current health inspection survey and the two prior surveys (including revisits), as well as deficiency findings from the most recent three years of complaint investigations. More recent surveys are weighted more heavily than older surveys: the most recent period (cycle 1) is assigned a weighting factor of 1/2, the previous period (cycle 2) has a weighting factor of 1/3, and the second prior survey (cycle 3) has a weighting factor of 1/6. The weighted time period scores are then summed to create the survey score for each facility.
Staffing Domain. Using multiple reporting methods, CMS calculates the amount of time that the nursing staff spends with residents. This is measured across multiple dimensions, one each for three different levels of nursing, including Registered Nurses (“RNs”), Licensed Practical Nurses (“LPNs”), and Certified Nursing Assistants (“CNAs”), plus one metric that totals all contributions. These metrics are expressed in hours per resident per day. CMS also provides state-level and national averages for the metrics to allow for additional comparisons.
Quality Measures Domain. A set of quality measures (QMs) has been developed from MDS-based indicators to describe the quality of care provided in nursing homes. These measures address a broad range of functioning and health status in multiple care areas. The facility rating for the QM domain is based on performance on a subset of 11 (out of 18) of the QMs. Ratings for the QM domain are calculated using the three most recent quarters for which data are available. This time period specification was selected to increase the number of assessments available for calculating the QM rating, increasing the stability of estimates and reducing the number of facilities that do not have enough data to report QM ratings.
Abuse Flag. Abuse is always a concern in skilled nursing facilities. To highlight the issue, CMS has extracted this feature as its own flag. Facilities with an actual abuse event or where the potential for abuse has been shown for the past two years are flagged. The Health Inspection Score is capped at 2-stars for nursing homes that have been flagged for abuse.

Skilled nursing facilities that are new and do not have at least two surveys completed are not rated by CMS. These facilities may have health inspection scores that can be used to evaluate the facility.

One complication in West Virginia nursing home inspections is the COVID-19 pandemic. Although inspections should be performed every 12 months, COVID has decreased this frequency. While CMS admits that only in “rare cases” do these inspections increase to 15 months, our analysis suggests that this time frame may be even longer. This report shows that the time between inspections is now just under 500 days (more than sixteen months). There are now hundreds of skilled nursing homes in the United States that have not been inspected in more than 24 months. This list shows the skilled nursing homes with the longest period since being inspected. According to the CMS data, these homes have not been inspected since 2018!

Skilled Nursing Home Abuse in West Virginia

Abuse is always going to be an issue with skilled nursing facilities. Skilled nursing facility residents need help with so many basic things and they are suffering, confused, and frustrated. If you are the friend or relative of a nursing home resident, we guarantee that you will be constantly fretting about whether your loved one is receiving proper and timely care. Abuse feels like a violation of your trust, but it happens. CMS actively monitors nursing homes not just for actual abuse but also for indicators that suggest that abuse might be occurring. Homes where abuse has either occurred or might be occurring are flagged. A very high percentage of the worst skilled nursing facilities in West Virginia have been flagged for abuse. We have marked these facilities both on the list of the worst skilled nursing facilities and on the detailed page for each of the facilities.

Skilled Nursing Homes in West Virginia Compared to Nationwide

We have compared West Virginia nursing homes to the nationwide average on several metrics. West Virginia performed better than the national average on several metrics and worse on other metrics.

Cycle 1 Total Number Of Health Deficiencies	12.80	Higher
Cycle 1 Total Number Of Fire Safety Deficiencies	2.30	Lower
Cycle 2 Total Number Of Health Deficiencies	10.60	Higher
Cycle 2 Total Number Of Fire Safety Deficiencies	2.80	Lower
Cycle 3 Total Number Of Health Deficiencies	11.50	Higher
Cycle 3 Total Number Of Fire Safety Deficiencies	2.10	Lower
Average Number Of Residents Per Day	75.60	Lower
Reported Nurse Aide Staffing Hours Per Resident Per Day	2.09	Lower
Reported Lpn Staffing Hours Per Resident Per Day	0.94	Higher
Reported Rn Staffing Hours Per Resident Per Day	0.75	Higher
Reported Licensed Staffing Hours Per Resident Per Day	1.68	Higher
Reported Total Nurse Staffing Hours Per Resident Per Day	3.77	Higher
Total Number Of Nurse Staff Hours Per Resident Per Day On The Weekend	3.26	Lower
Registered Nurse Hours Per Resident Per Day On The Weekend	0.40	Lower
Reported Physical Therapist Staffing Hours Per Resident Per Day	0.05	Lower
Total Nursing Staff Turnover	50.70	Lower
Registered Nurse Turnover	42.80	Lower
Number Of Administrators Who Have Left The Nursing Home	0.60	Lower
Case-mix Rn Staffing Hours Per Resident Per Day	0.41	Higher
Case-mix Total Nurse Staffing Hours Per Resident Per Day	3.24	Higher
Number Of Fines	1.30	Lower
Fine Amount In Dollars	21,185.00	Lower
Percentage Of Long Stay Residents Whose Need For Help With Daily Activities Has Increased	15.48	Higher
Percentage Of Long Stay Residents Who Lose Too Much Weight	8.09	Higher
Percentage Of Low Risk Long Stay Residents Who Lose Control Of Their Bowels Or Bladder	45.67	Lower
Percentage Of Long Stay Residents With A Catheter Inserted And Left In Their Bladder	1.64	Higher
Percentage Of Long Stay Residents With A Urinary Tract Infection	3.83	Higher
Percentage Of Long Stay Residents Who Have Depressive Symptoms	4.65	Lower
Percentage Of Long Stay Residents Who Were Physically Restrained	0.15	Higher
Percentage Of Long Stay Residents Experiencing One Or More Falls With Major Injury	4.66	Higher
Percentage Of Long Stay Residents Assessed And Appropriately Given The Pneumococcal Vaccine	95.74	Higher
Percentage Of Long Stay Residents Who Received An Antipsychotic Medication	16.97	Higher
Percentage Of Short Stay Residents Assessed And Appropriately Given The Pneumococcal Vaccine	79.68	Higher
Percentage Of Short Stay Residents Who Newly Received An Antipsychotic Medication	1.75	Higher
Percentage Of Long Stay Residents Whose Ability To Move Independently Worsened	19.14	Higher
Percentage Of Long Stay Residents Who Received An Antianxiety Or Hypnotic Medication	24.46	Higher
Percentage Of High Risk Long Stay Residents With Pressure Ulcers	9.71	Higher
Percentage Of Long Stay Residents Assessed And Appropriately Given The Seasonal Influenza Vaccine	96.08	Higher
Percentage Of Short Stay Residents Who Made Improvements In Function	72.32	Lower
Percentage Of Short Stay Residents Who Were Assessed And Appropriately Given The Seasonal Influenza Vaccine	75.86	Higher
Percentage Of Short Stay Residents Who Were Rehospitalized After A Nursing Home Admission	21.35	Lower
Percentage Of Short Stay Residents Who Had An Outpatient Emergency Department Visit	13.80	Higher
Number Of Hospitalizations Per 1000 Long-stay Resident Days	1.69	Lower
Number Of Outpatient Emergency Department Visits Per 1000 Long-stay Resident Days	1.38	Higher

FAQs About Nursing Homes in West Virginia

How Many Nursing Homes in West Virginia

There are 122 skilled nursing facilities registered with CMS in West Virginia with a total of 10,674 beds. Average occupancy was 86.39% in August 2023.

West Virginia has 31 homes that are rated as having one star on the CMS 5-Star Rating System. Approximately 31.76 percent of the total number of available skilled nursing beds in West Virginia are in one-star facilities. In West Virginia, occupancy is higher in skilled nursing facilities where the CMS 5-Star Rating is higher than one-star.

How to Report a Nursing Homes in West Virginia

If you run into an issue at a West Virginia nursing home, there are a few steps you can take to make sure the issue is reported. First, speak with the immediate staff. If the problem is not solved, speak with a director or administrator, doctor, or any other employee of a high level.

As required by Medicare and Medicaid, reports and complaints must go through a grievance procedure. Per the Center for Medicare & Medicaid Services, a grievance is “an expression of dissatisfaction (other than an organization determination) with any aspect of the operations, activities, or behavior of a Medicare health plan, or its providers, regardless of whether remedial action is requested”. All grievances must be filed in writing or verbally within 60 days of the event prompting the grievance.

To report a West Virginia nursing home for quality of care, go through a grievance procedure through your Medicare or Medicaid plan. You can also go through the Beneficiary and Family Centered Care-Quality Improvement Organizations (BFCC-QIO). These groups serve to help with complaints made regarding the quality of care by Medicare providers. You can also choose to go through both Medicare and a BFCC-QIO.

Worst Nursing Homes in the Largest West Virginia Cities

All of the following nursing homes have been given a Weighted Health Inspection Score by the Centers for Medicare and Medicaid Services. Every year, nursing homes in West Virginia go through an unannounced inspection performed by independent state examiners. These examiners look at factors such as cleanliness, hazards, and safety to perform the inspection. Points are given to nursing homes based on their deficiency in a certain category. Thus, a higher Weighted All Cycles Score means more problems and lower quality of care.

The list below ranks the homes with the highest (worst) weighted scores. The score is shown next to the facility name. The list also shows the two most recent deficiencies for each of the nursing homes.

Worst Nursing Homes in Huntington

Heritage Center (151.333)

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (2023-05-16)
Provide appropriate pressure ulcer care and prevent new ulcers from developing. (2023-05-16)

Huntington Health and Rehabilitation Center (130.667)

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (2022-08-18)
Reasonably accommodate the needs and preferences of each resident. (2022-08-18)

Envive of Huntington (121)

To conduct inspection, testing and maintenance of fire doors by qualified individuals. (2023-08-30)
Have approved installation, maintenance and testing program for fire alarm systems. (2023-07-03)

Hickory Creek at Huntington (53.333)

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (2022-06-10)
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (2022-06-10)

Hilaire Rehab and Nursing (43)

Use approved construction type or materials. (2022-08-02)
Have exits that are accessible at all times. (2022-07-19)

Huntington Health Care and Rehabilitation Center (34.667)

Have properly installed hallway dispensers for alcohol-based hand rub. (2023-06-22)
Install emergency lighting that can last at least 1 1/2 hours. (2023-06-22)

Madison Park Healthcare (28.667)

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. (2022-11-22)
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. (2022-11-18)

The Waters of Huntington Skilled Nursing Facility (26.667)

Inspect, test, and maintain automatic sprinkler systems. (2022-08-02)
Keep aisles, corridors, and exits free of obstruction in case of emergency. (2022-08-02)

St. Mary's Hospital (18)

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. (2022-05-27)
Follow proper procedures when the fire alarm was out of service for more than 4 hours. (2022-05-27)

Heritage Pointe of Huntington (10)

Inspect, test, and maintain automatic sprinkler systems. (2023-06-06)
Install emergency lighting that can last at least 1 1/2 hours. (2023-06-06)

Worst Nursing Homes in Charleston

Viviant Healthcare of Hanahan (364)

Provide properly protected cooking facilities. (2023-05-08)
Establish an Emergency Preparedness Program (EP). (2023-05-08)

Viviant Healthcare of Charleston (322)

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. (2023-05-01)
Administer the facility in a manner that enables it to use its resources effectively and efficiently. (2023-04-21)

Charleston Healthcare Center (166.167)

Keep residents' personal and medical records private and confidential. (2023-06-02)
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. (2023-06-02)

Hilltop Skilled Nsg and Rehab (155.833)

Provide safe, appropriate pain management for a resident who requires such services. (2023-06-21)
Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results. (2023-06-21)

Meadowbrook Acres (117.333)

Have approved installation, maintenance and testing program for fire alarm systems. (2022-05-03)
Develop and maintain an Emergency Preparedness Program (EP). (2022-05-03)

Charleston Rehab and Health Cc (115.333)

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (2023-07-13)
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (2023-04-10)

Bishop Gadsden Episcopal Health Care Center (74)

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. (2022-03-21)
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (2022-03-21)

Retreat at Wellmore of Daniel Island (52)

Dispose of garbage and refuse properly. (2022-07-18)
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (2022-07-18)

Complete Care at Oak Ridge LLC (49.5)

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. (2023-03-15)
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (2023-03-15)

Columbia St. Francis Hospital (32.667)

Reasonably accommodate the needs and preferences of each resident. (2022-10-18)
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (2022-10-18)

Worst Nursing Homes in Wheeling

Guardian Elder Care at Wheeling (148.667)

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (2023-07-25)
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (2023-07-25)

Bella Terra Wheeling (119.333)

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (2023-07-11)
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. (2023-07-11)

Addolorata Villa (80.667)

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (2023-06-21)
To conduct inspection, testing and maintenance of fire doors by qualified individuals. (2023-03-30)

Greek American Rehab Care Ctr (66)

Keep aisles, corridors, and exits free of obstruction in case of emergency. (2023-03-13)
Use approved construction type or materials. (2023-03-13)

Continuous Care Center Wheeling Hospital (55.333)

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (2022-08-01)
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (2022-08-01)

Good Shepherd Nursing Home (34.667)

Ensure smoke barriers are constructed to a 1 hour fire resistance rating. (2022-05-23)
Install an approved automatic sprinkler system. (2022-05-23)

Worst Nursing Homes in Morgantown

Morgantown Health and Rehabilitation, LLC (116)

Post nurse staffing information every day. (2023-07-11)
Provide safe and appropriate respiratory care for a resident when needed. (2022-08-17)

The Madison (111.667)

Have simulated fire drills held at unexpected times. (2023-03-22)
Provide properly protected cooking facilities. (2023-03-22)

Sundale Nursing Home (49.333)

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. (2023-04-03)
Inspect, test, and maintain automatic sprinkler systems. (2023-04-03)

Morgantown Healthcare Center (36.667)

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (2021-11-24)
Reasonably accommodate the needs and preferences of each resident. (2021-11-24)

Morgantown Care and Rehabilitation Center (21.333)

Keep residents' personal and medical records private and confidential. (2018-07-18)
Ensure each resident receives an accurate assessment. (2018-07-18)

Morgantown Health Care (12)

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. (2022-11-15)
Meet other general requirements that are deficient. (2022-11-14)

Worst Nursing Homes in Weirton

Weirton Geriatric Center (145.333)

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. (2023-05-10)
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (2023-05-10)

Weirton Medical Center (32)

Have simulated fire drills held at unexpected times. (2022-10-12)
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. (2022-10-12)

Worst Skilled Nursing Homes in Other States

See the worst skilled nursing homes in other states:

The 10 Worst Nursing Homes in West Virginia

Compare the Worst Nursing Homes in West Virginia

How We Compile Nursing Home Ratings in West Virginia

Skilled Nursing Home Abuse in West Virginia

Skilled Nursing Homes in West Virginia Compared to Nationwide

FAQs About Nursing Homes in West Virginia

How Many Nursing Homes in West Virginia

How to Report a Nursing Homes in West Virginia

Worst Nursing Homes in the Largest West Virginia Cities

Worst Nursing Homes in Huntington

Worst Nursing Homes in Charleston

Worst Nursing Homes in Wheeling

Worst Nursing Homes in Morgantown

Worst Nursing Homes in Weirton

Worst Skilled Nursing Homes in Other States

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