The 10 Worst Nursing Homes in Vermont
Updated as of August 01, 2023
A list of the ten worst skilled nursing homes in Vermont. Based on the Weighted Health Inspection Score developed by the Centers for Medicare and Medicaid Services.
Compare the Worst Nursing Homes in Vermont
Every year, thousands of seniors, their families, and friends are faced with the difficult decision of choosing a skilled nursing facility, either because someone is recuperating after a hospital visit or for end-of-life care. This is usually an issue that arises suddenly, and the decision makers are not equipped with the right knowledge and information to make a good decision. Not knowing how to decide, they turn to others for recommendations. Word of mouth, along with geography, are constantly cited as the most important factors in choosing a skilled nursing facility. Choosing a facility with such limited information can lead to significant problems. Not all skilled nursing facilities are the same and the people that you trust to recommend a facility may not know enough about the facility and the alternatives to be a competent guide.
Providing the type of care that residents of skilled nursing facilities require is very difficult. The range of issues that are being treated is vast and the needs cover both people recuperating and recovering as well as those facing end-of-life issues. Residents require significant help with basic daily activities as well as supplemental needs like oxygen and 24/7 monitoring.
To help people who are facing this difficult situation, we have compiled a list of the worst Vermont skilled nursing facilities and the the best skilled nursing facilities. (We have also compiled the best and worst nursing homes by city for most cities in the United States, links are shown at the bottom on this page.) The lists are based on data provided by The Centers for Medicare & Medicaid (“CMS”) and include information gathered from detailed annual inspections, monthly reporting, complaint histories, deficiency reports and much more.
The list below calls out the worst skilled nursing facilities in Vermont. For the most part these facilities should be avoided. All the facilities have issues with cleanliness and safety and a large number of the facilities have been flagged by CMS as locations where abuse has either occurred or is highly likely.
Avoiding these facilities may not always be an option either because of geographic, monetary, or occupancy constraints. However, being in a bad nursing home does not mean that the resident will not improve. If you have a loved one in one of these facilities, we encourage you to visit often and to ask that friends and other family visit too. It is well documented that positive outcomes for skilled nursing residents is highly correlated with the number and diversity of people visiting the resident. Being there, getting to know the staff, showing the staff that the resident has people that care about him or her is critical. There may not always be a better option, but your direct involvement can make a difference.
To see a more detailed analysis of the performance on skilled nursing facilities in Vermont, including staffing, COVID-19 infections, historical occupancy levels and recent trends, look at our detailed analysis page.
Bennington Health and Rehab
2 BLACKBERRY LANE
Elderwood at Burlington
98 STARR FARM RD
St Johnsbury Health and Rehab
1248 HOSPITAL DRIVE
SAINT JOHNSBURY, VT
Springfield Health and Rehab
105 CHESTER RD
Berlin Health and Rehab Ctr
98 HOSPITALITY DRIVE
Burlington Health and Rehab
300 PEARL STREET
Rating Not Available
Crescent Manor Care Ctrs
312 CRESCENT BLVD
Helen Porter Healthcare and Rehab
30 PORTER DRIVE
Barre Gardens Nursing and Rehab LLC
378 PROSPECT STREET
The Manor, Inc
577 WASHINGTON HIGHWAY
Nursing Homes with the warning icon () have been flagged by CMS for abuse.
How We Compile Nursing Home Ratings in Vermont
Every month, we rank all of the skilled nursing facilities in Vermont. These rankings are based on data provided by The Centers for Medicare & Medicaid measures ("CMS"), including the CMS 5-Star Rating System and the Health Inspection Scores. The list of the Worst Skilled Nursing Facilities in Vermont is based on the weighted overall health inspection score which is a composite of CMS's three most recent skilled nursing home inspection scores weighted to give the most recent inspection more importance.
The CMS 5-Star Rating System rates skilled nursing facilities from one to five stars, with one star being the lowest and five stars being the highest. The rating system also rates Vermont nursing homes across five different dimensions including overall rating, health inspection rating, quality measures rating, overall staffing rating, and RN staffing rating (RN is an acronym for Registered Nurse).
In addition to the 5-Star Rating System, CMS provides numerical metrics that summarize:
- Health Inspection Domain. The health inspection rating is based on the three most recent standard surveys for each nursing home, results from any complaint investigations during the most recent three-year period, and any repeat revisits needed to verify that required corrections have brought the facility back into compliance. CMS calculates a weighted deficiency score based on points assigned to health deficiencies identified in each active provider’s current health inspection survey and the two prior surveys (including revisits), as well as deficiency findings from the most recent three years of complaint investigations. More recent surveys are weighted more heavily than older surveys: the most recent period (cycle 1) is assigned a weighting factor of 1/2, the previous period (cycle 2) has a weighting factor of 1/3, and the second prior survey (cycle 3) has a weighting factor of 1/6. The weighted time period scores are then summed to create the survey score for each facility.
- Staffing Domain. Using multiple reporting methods, CMS calculates the amount of time that the nursing staff spends with residents. This is measured across multiple dimensions, one each for three different levels of nursing, including Registered Nurses (“RNs”), Licensed Practical Nurses (“LPNs”), and Certified Nursing Assistants (“CNAs”), plus one metric that totals all contributions. These metrics are expressed in hours per resident per day. CMS also provides state-level and national averages for the metrics to allow for additional comparisons.
- Quality Measures Domain. A set of quality measures (QMs) has been developed from MDS-based indicators to describe the quality of care provided in nursing homes. These measures address a broad range of functioning and health status in multiple care areas. The facility rating for the QM domain is based on performance on a subset of 11 (out of 18) of the QMs. Ratings for the QM domain are calculated using the three most recent quarters for which data are available. This time period specification was selected to increase the number of assessments available for calculating the QM rating, increasing the stability of estimates and reducing the number of facilities that do not have enough data to report QM ratings.
- Abuse Flag. Abuse is always a concern in skilled nursing facilities. To highlight the issue, CMS has extracted this feature as its own flag. Facilities with an actual abuse event or where the potential for abuse has been shown for the past two years are flagged. The Health Inspection Score is capped at 2-stars for nursing homes that have been flagged for abuse.
Skilled nursing facilities that are new and do not have at least two surveys completed are not rated by CMS. These facilities may have health inspection scores that can be used to evaluate the facility.
One complication in Vermont nursing home inspections is the COVID-19 pandemic. Although inspections should be performed every 12 months, COVID has decreased this frequency. While CMS admits that only in “rare cases” do these inspections increase to 15 months, our analysis suggests that this time frame may be even longer. This report shows that the time between inspections is now just under 500 days (more than sixteen months). There are now hundreds of skilled nursing homes in the United States that have not been inspected in more than 24 months. This list shows the skilled nursing homes with the longest period since being inspected. According to the CMS data, these homes have not been inspected since 2018!
Skilled Nursing Home Abuse in Vermont
Abuse is always going to be an issue with skilled nursing facilities. Skilled nursing facility residents need help with so many basic things and they are suffering, confused, and frustrated. If you are the friend or relative of a nursing home resident, we guarantee that you will be constantly fretting about whether your loved one is receiving proper and timely care. Abuse feels like a violation of your trust, but it happens. CMS actively monitors nursing homes not just for actual abuse but also for indicators that suggest that abuse might be occurring. Homes where abuse has either occurred or might be occurring are flagged. A very high percentage of the worst skilled nursing facilities in Vermont have been flagged for abuse. We have marked these facilities both on the list of the worst skilled nursing facilities and on the detailed page for each of the facilities.
How to Report a Nursing Homes in Vermont
If you run into an issue at a Vermont nursing home, there are a few steps you can take to make sure the issue is reported. First, speak with the immediate staff. If the problem is not solved, speak with a director or administrator, doctor, or any other employee of a high level.
As required by Medicare and Medicaid, reports and complaints must go through a grievance procedure. Per the Center for Medicare & Medicaid Services, a grievance is “an expression of dissatisfaction (other than an organization determination) with any aspect of the operations, activities, or behavior of a Medicare health plan, or its providers, regardless of whether remedial action is requested”. All grievances must be filed in writing or verbally within 60 days of the event prompting the grievance.
To report a Vermont nursing home for quality of care, go through a grievance procedure through your Medicare or Medicaid plan. You can also go through the Beneficiary and Family Centered Care-Quality Improvement Organizations (BFCC-QIO). These groups serve to help with complaints made regarding the quality of care by Medicare providers. You can also choose to go through both Medicare and a BFCC-QIO.
Worst Nursing Homes in the Largest Vermont Cities
All of the following nursing homes have been given a Weighted Health Inspection Score by the Centers for Medicare and Medicaid Services. Every year, nursing homes in Vermont go through an unannounced inspection performed by independent state examiners. These examiners look at factors such as cleanliness, hazards, and safety to perform the inspection. Points are given to nursing homes based on their deficiency in a certain category. Thus, a higher Weighted All Cycles Score means more problems and lower quality of care.
The list below ranks the homes with the highest (worst) weighted scores. The score is shown next to the facility name. The list also shows the two most recent deficiencies for each of the nursing homes.
- Alamance Health Care Center (518.833)
- Properly install and monitor supervisory attachments on automatic sprinkler systems. (2023-07-07)
- Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. (2023-07-07)
- Burlington Health and Rehabilitation Center (361.167)
- Provide properly protected cooking facilities. (2023-04-19)
- Ensure each resident?s drug regimen must be free from unnecessary drugs. (2023-04-18)
- Elderwood at Burlington (228.667)
- Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. (2023-04-14)
- Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. (2023-04-14)
- Burlington Health and Rehab (111.5)
- Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (2023-05-02)
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (2023-05-02)
- Life Care Center of Burlington (99.167)
- Inspect, test, and maintain automatic sprinkler systems. (2023-04-21)
- Have approved installation, maintenance and testing program for fire alarm systems. (2023-04-21)
- Complete Care at Burlington Woods, LLC (38)
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (2021-08-30)
- Provide appropriate treatment and care according to orders, resident?s preferences and goals. (2021-08-30)
- Oakview Nursing and Rehabilitation (36)
- Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. (2023-05-26)
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (2023-05-26)
- White Oak Manor - Burlington (33.333)
- Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (2022-03-25)
- Ensure services provided by the nursing facility meet professional standards of quality. (2022-03-25)
- Grace Manor Care Center (32.667)
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (2023-04-20)
- Keep aisles, corridors, and exits free of obstruction in case of emergency. (2023-02-23)
- Twin Lakes Community (25.333)
- Have generator or other power source capable of supplying service within 10 seconds. (2022-09-16)
- Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. (2022-09-16)
- Berlin Health and Rehab Ctr (116.667)
- Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (2023-02-28)
- Plan the resident's discharge to meet the resident's goals and needs. (2023-02-09)
- Barre Gardens Nursing and Rehab LLC (64)
- Notify the resident or the resident?s representative in writing how long the nursing home will hold the resident?s bed in cases of transfer to a hospital or therapeutic leave. (2023-05-24)
- Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. (2023-05-24)
- Woodridge Nursing Home (40)
- Ensure that residents are free from significant medication errors. (2023-04-21)
- Provide safe, appropriate pain management for a resident who requires such services. (2022-11-08)
- The Pines at Rutland Center For Nursing and Rehabi (47.333)
- Provide and implement an infection prevention and control program. (2023-06-12)
- Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program. (2023-06-12)
- Mountain View Center Genesis Healthcare (45.333)
- Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted (2023-05-10)
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (2023-05-10)
- Rutland Healthcare and Rehabilitation Center (16.667)
- Provide care or services that was trauma informed and/or culturally competent. (2023-05-06)
- Provide and implement an infection prevention and control program. (2023-05-06)
Worst Skilled Nursing Homes in Other States
See the worst skilled nursing homes in other states:
- Worst Nursing Homes in Alabama
- Worst Nursing Homes in Alaska
- Worst Nursing Homes in Arizona
- Worst Nursing Homes in Arkansas
- Worst Nursing Homes in California
- Worst Nursing Homes in Colorado
- Worst Nursing Homes in Connecticut
- Worst Nursing Homes in Delaware
- Worst Nursing Homes in District of Columbia
- Worst Nursing Homes in Florida
- Worst Nursing Homes in Georgia
- Worst Nursing Homes in Hawaii
- Worst Nursing Homes in Idaho
- Worst Nursing Homes in Illinois
- Worst Nursing Homes in Indiana
- Worst Nursing Homes in Iowa
- Worst Nursing Homes in Kansas
- Worst Nursing Homes in Kentucky
- Worst Nursing Homes in Louisiana
- Worst Nursing Homes in Maine
- Worst Nursing Homes in Maryland
- Worst Nursing Homes in Massachusetts
- Worst Nursing Homes in Michigan
- Worst Nursing Homes in Minnesota
- Worst Nursing Homes in Mississippi
- Worst Nursing Homes in Missouri
- Worst Nursing Homes in Montana
- Worst Nursing Homes in Nebraska
- Worst Nursing Homes in Nevada
- Worst Nursing Homes in New Hampshire
- Worst Nursing Homes in New Jersey
- Worst Nursing Homes in New Mexico
- Worst Nursing Homes in New York
- Worst Nursing Homes in North Carolina
- Worst Nursing Homes in North Dakota
- Worst Nursing Homes in Ohio
- Worst Nursing Homes in Oklahoma
- Worst Nursing Homes in Oregon
- Worst Nursing Homes in Pennsylvania
- Worst Nursing Homes in Rhode Island
- Worst Nursing Homes in South Carolina
- Worst Nursing Homes in South Dakota
- Worst Nursing Homes in Tennessee
- Worst Nursing Homes in Texas
- Worst Nursing Homes in Utah
- Worst Nursing Homes in Vermont
- Worst Nursing Homes in Virginia
- Worst Nursing Homes in Washington
- Worst Nursing Homes in West Virginia
- Worst Nursing Homes in Wisconsin
- Worst Nursing Homes in Wyoming