Top 10 Worst Nursing Homes in Utah

Updated as of May 01, 2023

A list of the ten worst skilled nursing homes in Utah. Based on the Weighted Health Inspection Score developed by the Centers for Medicare and Medicaid Services.

Click here to see the best skilled nursing facilities in Utah.

Compare the Worst Nursing Homes in Utah

Every year, thousands of seniors, their families and friends have to make a decision involving a skilled nursing facility, either because someone is recupering after a hospital visit or for end-of-life care. This is usually an issue that arises suddenly, and the decision makers are not equipped with the right knowledge and information to make a good decision. Not knowing how to decide, they turn to others for recommendations. Word of mouth, along with geography, are constantly cited as the single most important factors in choosing a skilled nursing facility. This lack of understanding and lack of information can lead to significant problems because not all skilled nursing facilities are the same and the people that you trust to recommend a facility may not know enough about the facility and the alternatives to be a competent guide.

Providing the type of care that residents of skilled nursing facilities require is very difficult. The range of issues that are being treated is vast and the needs cover both people recuperating and recovering as well as those facing end-of-life issues. Residents require significant help with basic daily activities as well as supplemental needs like oxygen and 24/7 monitoring.

To help people who are facing this difficult situation, we have compiled a list of the both the best and the worst skilled nursing facilities in Utah. Additionally we have compiled the best and worst nursing homes by city for most cities in the United States. The lists are based on data compiled by The Centers for Medicare & Medicaid (“CMS”) and include information gathered from detailed annual inspections, monthly reporting, complaint histories, deficiency reports and much more.

The list below calls out the worst skilled nursing facilities in Utah. For the most part these facilities should be avoided. All of the facilities have issues with cleanliness and safety and a large number of the facilities have been flagged by CMS as locations where abuse has either occurred or is highly likely.

Avoiding these facilities may not always be an option either because of geographic, monetary, or occupancy constraints. However, being in a bad nursing home does not mean that the resident will not improve. If you have a loved one in one of these facilities, we encourage you to visit often and to ask that friends and other family visit too. It is well documented that positive outcomes for skilled nursing residents is highly correlated with the number and diversity of people visiting the resident. Being there, getting to know the staff, showing the staff that the resident has people that care about him or her is critical. There may not always be a better option, but your direct involvement can make a difference.

Nursing Home Rating
Spring Creek Healthcare Center
4600 SOUTH HIGHLAND DRIVE
SALT LAKE CITY, UT
852.50
/
Mountain View Health Services
5865 SOUTH WASATCH DRIVE
OGDEN, UT
829.50
/
Parkway Health Center
55 SOUTH PROFESSIONAL WAY
PAYSON, UT
307.33
Provo Rehabilitation and Nursing
1001 NORTH 500 WEST
PROVO, UT
299.17
/
Rocky Mountain Care - Cottage On Vine
835 EAST VINE STREET
MURRAY, UT
297.67
/
South Ogden Post Acute
5540 SOUTH 1050 EAST
OGDEN, UT
237.33
/
Crestwood Rehabilitation and Nursing
3665 BRINKER AVENUE
OGDEN, UT
211.00
Avalon Valley Rehabilitation
2472 SOUTH 300 EAST
SALT LAKE CITY, UT
201.33
/
Mission at Maple Springs
1010 SOUTH MEDICAL DRIVE
BRIGHAM, UT
199.17
/
Sandstone North Park
350 SOUTH 400 EAST
BOUNTIFUL, UT
162.50
/

Nursing Homes with the warning icon () have been flagged by CMS for abuse.

How We Compile Nursing Home Ratings in Utah

Every month, we rank all of the skilled nursing facilities in Utah. These rankings are based on data provided by The Centers for Medicare & Medicaid measures ("CMS"), including the CMS 5-Star Rating System and the Health Inspection Scores. The list of the Worst Skilled Nursing Facilities in Utah is based on the weighted overall health inspection score which is a composite of CMS's three most recent skilled nursing home inspection scores weighted to give the most recent inspection more importance.

The CMS 5-Star Rating System rates skilled nursing facilities from one to five stars, with one star being the lowest and five stars being the highest. The rating system also rates Utah nursing homes across five different dimensions including overall rating, health inspection rating, quality measures rating, overall staffing rating, and RN staffing rating (RN is an acronym for Registered Nurse).

In addition to the 5-Star Rating System, CMS provides numerical metrics that summarize:

  • Health Inspection Domain. The health inspection rating is based on the three most recent standard surveys for each nursing home, results from any complaint investigations during the most recent three-year period, and any repeat revisits needed to verify that required corrections have brought the facility back into compliance. CMS calculates a weighted deficiency score based on points assigned to health deficiencies identified in each active provider’s current health inspection survey and the two prior surveys (including revisits), as well as deficiency findings from the most recent three years of complaint investigations. More recent surveys are weighted more heavily than older surveys: the most recent period (cycle 1) is assigned a weighting factor of 1/2, the previous period (cycle 2) has a weighting factor of 1/3, and the second prior survey (cycle 3) has a weighting factor of 1/6. The weighted time period scores are then summed to create the survey score for each facility.
  • Staffing Domain. Using multiple reporting methods, CMS calculates the amount of time that the nursing staff spends with residents. This is measured across multiple dimensions, one each for three different levels of nursing, including Registered Nurses (“RNs”), Licensed Practical Nurses (“LPNs”), and Certified Nursing Assistants (“CNAs”), plus one metric that totals all contributions. These metrics are expressed in hours per resident per day. CMS also provides state-level and national averages for the metrics to allow for additional comparisons.
  • Quality Measures Domain. A set of quality measures (QMs) has been developed from MDS-based indicators to describe the quality of care provided in nursing homes. These measures address a broad range of functioning and health status in multiple care areas. The facility rating for the QM domain is based on performance on a subset of 11 (out of 18) of the QMs. Ratings for the QM domain are calculated using the three most recent quarters for which data are available. This time period specification was selected to increase the number of assessments available for calculating the QM rating, increasing the stability of estimates and reducing the number of facilities that do not have enough data to report QM ratings.
  • Abuse Flag. Abuse is always a concern in skilled nursing facilities. To highlight the issue, CMS has extracted this feature as its own flag. Facilities with an actual abuse event or where the potential for abuse has been shown for the past two years are flagged. The Health Inspection Score is capped at 2-stars for nursing homes that have been flagged for abuse.

Skilled nursing facilities that are new and do not have at least two surveys completed are not rated by CMS. These facilities may have health inspection scores that can be used to evaluate the facility.

One complication in Utah nursing home inspections is the COVID-19 pandemic. Although inspections should be performed every 12 months, COVID has decreased this frequency. While CMS admits that only in “rare cases” do these inspections increase to 15 months, our analysis suggests that this time frame may be even longer. This report shows that the time between inspections is now just under 500 days (more than sixteen months). There are now hundreds of skilled nursing homes in the United States that have not been inspected in more than 24 months. This list shows the skilled nursing homes with the longest period since being inspected. According to the CMS data, these homes have not been inspected since 2018!

Skilled Nursing Home Abuse in Utah

Abuse is always going to be an issue with skilled nursing facilities. Skilled nursing facility residents need help with so many basic things and they are suffering, confused, and frustrated. If you are the friend or relative of a nursing home resident, we guarantee that you will be constantly fretting about whether your loved one is receiving proper and timely care. Abuse feels like a violation of your trust, but it happens. CMS actively monitors nursing homes not just for actual abuse but also for indicators that suggest that abuse might be occurring. Homes where abuse has either occurred or might be occurring are flagged. A very high percentage of the worst skilled nursing facilities in Utah have been flagged for abuse. We have marked these facilities both on the list of the worst skilled nursing facilities and on the detailed page for each of the facilities.

Skilled Nursing Homes in Utah Compared to Nationwide

We have compared Utah nursing homes to the nationwide average on several metrics. Utah performed better than the national average on several metrics and worse on other metrics.

Cycle 1 Total Number Of Health Deficiencies 9.50 Higher
Cycle 1 Total Number Of Fire Safety Deficiencies 3.40 Lower
Cycle 2 Total Number Of Health Deficiencies 8.30 Lower
Cycle 2 Total Number Of Fire Safety Deficiencies 3.40 Lower
Cycle 3 Total Number Of Health Deficiencies 10.10 Higher
Cycle 3 Total Number Of Fire Safety Deficiencies 4.30 Lower
Average Number Of Residents Per Day 55.40 Lower
Reported Nurse Aide Staffing Hours Per Resident Per Day 2.34 Higher
Reported Lpn Staffing Hours Per Resident Per Day 0.54 Lower
Reported Rn Staffing Hours Per Resident Per Day 1.15 Higher
Reported Licensed Staffing Hours Per Resident Per Day 1.69 Higher
Reported Total Nurse Staffing Hours Per Resident Per Day 4.03 Higher
Total Number Of Nurse Staff Hours Per Resident Per Day On The Weekend 3.51 Higher
Registered Nurse Hours Per Resident Per Day On The Weekend 0.82 Higher
Reported Physical Therapist Staffing Hours Per Resident Per Day 0.12 Higher
Total Nursing Staff Turnover 59.60 Higher
Registered Nurse Turnover 47.90 Lower
Number Of Administrators Who Have Left The Nursing Home 0.60 Lower
Case-mix Rn Staffing Hours Per Resident Per Day 0.46 Higher
Case-mix Total Nurse Staffing Hours Per Resident Per Day 3.33 Higher
Number Of Fines 2.70 Higher
Fine Amount In Dollars 27,056.00 Lower
Percentage Of Long Stay Residents Whose Need For Help With Daily Activities Has Increased 14.23 Lower
Percentage Of Long Stay Residents Who Lose Too Much Weight 5.18 Lower
Percentage Of Low Risk Long Stay Residents Who Lose Control Of Their Bowels Or Bladder 45.81 Lower
Percentage Of Long Stay Residents With A Catheter Inserted And Left In Their Bladder 1.62 Lower
Percentage Of Long Stay Residents With A Urinary Tract Infection 2.93 Higher
Percentage Of Long Stay Residents Who Have Depressive Symptoms 9.92 Higher
Percentage Of Long Stay Residents Who Were Physically Restrained 0.08 Lower
Percentage Of Long Stay Residents Experiencing One Or More Falls With Major Injury 2.98 Lower
Percentage Of Long Stay Residents Assessed And Appropriately Given The Pneumococcal Vaccine 95.31 Higher
Percentage Of Long Stay Residents Who Received An Antipsychotic Medication 13.32 Lower
Percentage Of Short Stay Residents Assessed And Appropriately Given The Pneumococcal Vaccine 89.59 Higher
Percentage Of Short Stay Residents Who Newly Received An Antipsychotic Medication 1.33 Lower
Percentage Of Long Stay Residents Whose Ability To Move Independently Worsened 15.91 Higher
Percentage Of Long Stay Residents Who Received An Antianxiety Or Hypnotic Medication 20.41 Higher
Percentage Of High Risk Long Stay Residents With Pressure Ulcers 6.37 Lower
Percentage Of Long Stay Residents Assessed And Appropriately Given The Seasonal Influenza Vaccine 95.78 Higher
Percentage Of Short Stay Residents Who Made Improvements In Function 71.02 Lower
Percentage Of Short Stay Residents Who Were Assessed And Appropriately Given The Seasonal Influenza Vaccine 84.58 Higher
Percentage Of Short Stay Residents Who Were Rehospitalized After A Nursing Home Admission 17.83 Lower
Percentage Of Short Stay Residents Who Had An Outpatient Emergency Department Visit 12.49 Higher
Number Of Hospitalizations Per 1000 Long-stay Resident Days 0.94 Lower
Number Of Outpatient Emergency Department Visits Per 1000 Long-stay Resident Days 0.84 Lower

FAQs About Nursing Homes in Utah

How Many Nursing Homes in Utah

There are 98 skilled nursing facilities registered with CMS in Utah with a total of 8,444 beds. Average occupancy was 64.26% in May 2023.

Utah has 10 homes that are rated as having one star on the CMS 5-Star Rating System. Approximately 10.11 percent of the total number of available skilled nursing beds in Utah are in one-star facilities. In Utah, occupancy is higher in skilled nursing facilities where the CMS 5-Star Raing is higher than one-star.

There is one skilled nursing facility in Utah that is not rated.

How to Report a Nursing Homes in Utah

If you run into an issue at a Utah nursing home, there are a few steps you can take to make sure the issue is reported. First, speak with the immediate staff. If the problem is not solved, speak with a director or administrator, doctor, or any other employee of a high level.

As required by Medicare and Medicaid, reports and complaints must go through a grievance procedure. Per the Center for Medicare & Medicaid Services, a grievance is “an expression of dissatisfaction (other than an organization determination) with any aspect of the operations, activities, or behavior of a Medicare health plan, or its providers, regardless of whether remedial action is requested”. All grievances must be filed in writing or verbally within 60 days of the event prompting the grievance.

To report a Utah nursing home for quality of care, go through a grievance procedure through your Medicare or Medicaid plan. You can also go through the Beneficiary and Family Centered Care-Quality Improvement Organizations (BFCC-QIO). These groups serve to help with complaints made regarding the quality of care by Medicare providers. You can also choose to go through both Medicare and a BFCC-QIO.

Worst Nursing Homes in the Largest Utah Cities

All of the following nursing homes have been given a Weighted Health Inspection Score by the Centers for Medicare and Medicaid Services. Every year, nursing homes in Utah go through an unannounced inspection performed by independent state examiners. These examiners look at factors such as cleanliness, hazards, and safety to perform the inspection. Points are given to nursing homes based on their deficiency in a certain category. Thus, a higher Weighted All Cycles Score means more problems and lower quality of care.

The list below ranks the homes with the highest (worst) weighted scores. The score is shown next to the facility name. The list also shows the two most recent deficiencies for each of the nursing homes.

Worst Nursing Homes in Salt Lake City

  • Spring Creek Healthcare Center (852.5)
    • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. (2022-06-23)
    • Ensure staff are vaccinated for COVID-19 (2022-06-23)
  • Avalon Valley Rehabilitation (201.333)
    • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (2022-05-06)
    • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. (2022-05-06)
  • Maple Ridge Rehabilitation and Nursing (147.5)
    • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. (2022-01-14)
    • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (2022-01-14)
  • Willow Wood Care Center (119)
    • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (2022-06-09)
    • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (2022-06-09)
  • Mt Olympus Rehabilitation Center (110)
    • Report COVID19 data to residents and families. (2021-11-03)
    • Provide and implement an infection prevention and control program. (2021-11-03)
  • Millcreek Rehabilitation and Nursing LLC (92.833)
    • Assure that each resident?s assessment is updated at least once every 3 months. (2021-12-10)
    • Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. (2021-12-10)
  • Midtown Manor (80.667)
    • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (2022-01-15)
    • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (2022-01-15)
  • Pine Creek Rehabilitation and Nursing (63.333)
    • Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. (2021-10-06)
    • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (2021-10-06)
  • City Creek Post Acute (56)
    • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (2022-07-03)
    • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (2022-07-03)
  • Avalon West Health and Rehabilitation (52)
    • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. (2021-12-01)
    • Meet other general requirements. (2021-11-24)

Worst Nursing Homes in Ogden

  • Mountain View Health Services (829.5)
    • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (2022-12-30)
    • Honor the resident's right to organize and participate in resident/family groups in the facility. (2022-12-30)
  • South Ogden Post Acute (237.333)
    • Let each resident or the resident's legal representative access or purchase copies of all the resident's records. (2023-02-03)
    • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (2023-02-03)
  • Crestwood Rehabilitation and Nursing (211)
    • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (2023-03-03)
    • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. (2023-03-03)
  • The Terrace at Mt Ogden (43.333)
    • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (2023-02-20)
    • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. (2023-02-20)
  • Accura Healthcare of Ogden, LLC (25.333)
    • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. (2022-07-26)
    • Have properly located and lighted "Exit" signs. (2022-07-07)
  • Lomond Peak Nursing and Rehabilitation, LLC (22)
    • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (2022-09-16)
    • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (2022-09-16)
  • Harrison Pointe Healthcare and Rehabilitation (12.667)
    • Provide bedrooms that don't allow residents to see each other when privacy is needed. (2022-04-16)
    • Provide and implement an infection prevention and control program. (2021-12-29)
  • Pine View Transitional Rehab (10)
    • Have properly installed electrical wiring and gas equipment. (2022-01-07)
    • Keep aisles, corridors, and exits free of obstruction in case of emergency. (2022-01-07)
  • George E Wahlen Ogden Veterans Home (2)
    • Have simulated fire drills held at unexpected times. (2022-12-14)
    • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. (2022-12-14)

Worst Nursing Homes in Provo

  • Provo Rehabilitation and Nursing (299.167)
    • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (2022-12-05)
    • Provide care and assistance to perform activities of daily living for any resident who is unable. (2022-12-05)

Worst Nursing Homes in West Valley City

  • Rocky Mountain Care - Hunter Hollow (57.333)
    • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (2022-06-21)
    • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. (2022-06-21)
  • Alpine Meadow Rehabilitation and Nursing (24)
    • Provide enough food/fluids to maintain a resident's health. (2022-04-15)
    • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. (2022-04-15)

Worst Nursing Homes in St. George

Worst Skilled Nursing Homes in Other States

See the worst skilled nursing homes in other states: