Avamere Health Services of Rogue Valley

MEDFORD, OR • CMS Certification: 385024

  • Date Updated: May 01, 2026
  • Overall Rating: 2 Stars
  • Address: 625 STEVENS STREET, MEDFORD OR 97504
  • Phone: 5417793551

About Avamere Health Services of Rogue Valley

Avamere Health Services Of Rogue Valley, located in MEDFORD, OR, is a for-profit organization that accepts Medicare and Medicaid.

Why Families Choose Avamere Health Services of Rogue Valley

  • More Nursing Time: Staff spends 4.56 hours per resident daily (National Avg: 3.87).

Key Performance Indicators

  • CMS Overall Rating 2 Stars
  • Nursing Hours 4.56 hrs
  • Safety Record Clean

Chain Affiliations & Network

This facility is part of the AVAMERE network. This chain operates 29 facilities.

Chain Performance Overview

Inspection
2.6
Staffing
4.1
Quality
3.7

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Nursing Staff Analysis

Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).

Mixed Staffing Levels

Avamere Health Services of Rogue Valley provides less care hours than the state average and more than the national average.

Registered Nurses (RN)

0.34 hrs/day
State: 0.69 US: 0.68
Case Mix Adj: 0.63
Quality Adj: 0.36

Licensed Practical Nurses

1.47 hrs/day
State: 1.61 US: 1.54
Case Mix Adj: 0.79
Quality Adj: 1.22

Certified Assistants

3.09 hrs/day
State: 3.45 US: 2.33
Case Mix Adj: 2.15
Quality Adj: 3.32

CMS Quality Ratings

Category Rating Stars
Overall Rating 2
Health Inspection 2
Quality Measures 3
Staffing 4

Health Inspection History

Inspection Cycle Score Date
Cycle 1 (Most Recent) 60 Aug 22, 2025
Weighted Average 80 Combined Score
Lower scores are better. Scores are based on health inspections and complaint investigations.

Detailed Quality Measures

Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.

Medicare claims-based measures

Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.

Measure Rate
Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) 22.4%
Percentage of short-stay residents who had an outpatient emergency depar... (QM522) 13.1%
Number of hospitalizations per 1000 long-stay resident days (QM551) N/A
Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) N/A

MDS-based measures

Resident assessment data; often used for long-stay care quality.

Measure Rate
Percentage of long-stay residents whose need for help with daily activit... (QM401) 18.7%
Percentage of long-stay residents who lose too much weight (QM404) 4.1%
Percentage of long-stay residents with a catheter inserted and left in t... (QM406) 0.0%
Percentage of long-stay residents with a urinary tract infection (QM407) 1.4%
Percentage of long-stay residents who have depressive symptoms (QM408) 8.1%
Percentage of long-stay residents who were physically restrained (QM409) 0.0%
Percentage of long-stay residents experiencing one or more falls with ma... (QM410) 1.4%
Percentage of long-stay residents assessed and appropriately given the p... (QM415) 100.0%
Percentage of short-stay residents assessed and appropriately given the... (QM430) 92.2%
Percentage of short-stay residents who newly received an antipsychotic m... (QM434) 0.8%
Percentage of long-stay residents whose ability to walk independently wo... (QM451) 38.1%
Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) 23.4%
Percentage of long-stay residents assessed and appropriately given the s... (QM454) 92.3%
Percentage of short-stay residents who were assessed and appropriately g... (QM472) 85.4%
Percentage of long-stay residents with pressure ulcers (QM479) 9.2%
Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) 33.2%
Percentage of long-stay residents who received an antipsychotic medicati... (QM481) 10.0%

Complaints & Deficiencies

Complaint History by Year

This chart shows the number of complaints filed each year.

Summary:

  • 2023: 6 complaints
  • 2024: 9 complaints
  • 2025: 1 complaint
  • Total: 16 complaints on record

Recent Complaints (Since Jan 2023)

Date Description
Oct 03, 2025 Provide care and assistance to perform activities of daily living for any resident who is unable.
Jun 04, 2024 Provide appropriate treatment and care according to orders, resident?s preferences and goals.
Jun 04, 2024 Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Jun 04, 2024 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Jun 04, 2024 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jun 04, 2024 Provide enough food/fluids to maintain a resident's health.
Jun 04, 2024 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Jun 04, 2024 Post nurse staffing information every day.
Jun 04, 2024 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Jun 04, 2024 Provide safe, appropriate dialysis care/services for a resident who requires such services.
Sep 05, 2023 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Sep 05, 2023 Provide appropriate treatment and care according to orders, resident?s preferences and goals.
Sep 05, 2023 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Sep 05, 2023 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Sep 05, 2023 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Sep 05, 2023 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Note: Table shows only complaints filed since Jan 1, 2023. See chart for historical trends.

Owner & Operator Information

Business Entity

MEDFORD OPERATIONS, LLC

Ownership Structure

Management & Direction

Associated Doctors

No associated doctor information available.

Related Analysis

Best Nursing Homes in MEDFORD, OR

Compare Avamere Health Services of Rogue Valley to the top-rated facilities in the area.

Ownership Details

Complete list of registered owners, including direct and indirect ownership.

Noted Deficiencies

Detailed history of deficiencies with descriptions and correction dates.

Nursing Hours Analysis

Detailed breakdown of staffing hours per resident by role.

Frequently Asked Questions

Avamere Health Services of Rogue Valley has a 2-star CMS overall rating out of 5, which indicates care quality that may need improvement. The nursing staff spends 4.56 hours per resident daily, compared to the national average of 3.87 hours.

Avamere Health Services of Rogue Valley is certified to accept Medicare and Medicaid and provides comprehensive nursing home services including:
  • Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
  • Long-term Residential Care: Assistance with daily living activities for extended stays
  • Short-term Rehabilitation: Recovery services after hospital stays or surgeries
  • Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
The facility has 91 certified beds.

Avamere Health Services of Rogue Valley accepts Medicare and Medicaid, which helps cover costs for eligible residents. Specific pricing varies based on:
  • Level of care needed (skilled nursing vs. long-term care)
  • Room type (private vs. semi-private)
  • Insurance coverage (Medicare, Medicaid, private insurance)
  • Length of stay and specific services required

For current rates and to discuss payment options, contact Avamere Health Services of Rogue Valley directly at 5417793551. Their admissions team can help determine coverage and out-of-pocket expenses.

When visiting Avamere Health Services of Rogue Valley, pay attention to these important factors:

Environment & Cleanliness

  • Overall cleanliness and odors
  • Resident room conditions
  • Common area maintenance
  • Safety features and accessibility

Staff & Care Quality

  • Staff-to-resident ratios
  • How staff interact with residents
  • Response time to resident needs
  • Staff knowledge and professionalism

Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.

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