About The Reserve at Richardson
The Reserve At Richardson, located in RICHARDSON, TX, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose The Reserve at Richardson
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 3.36 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the HAMILTON COUNTY HOSPITAL DISTRICT network. This chain operates 10 facilities.
Chain Performance Overview
For AI Users, Agents, and Developers
Do you use a Generative AI assistant like ChatGPT or Claude or others? If so, you can point your assistant to our MCP server at https://mcp.nursinghomedatabase.com/mcp and have it do the searching for you. Ask your question and use our data to help you find the answers.
- Prefer scripts? Use a public REST API for JSON over HTTPS. Or set up MCP using our setup guide.
- Fair use applies; high-volume or commercial use may need a custom data arrangement.
Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
The Reserve at Richardson provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 3 |
|
| Quality Measures | 4 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 72 | Mar 13, 2025 |
| Weighted Average | 65 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 33.1% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 11.7% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 3.0% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 2.3% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 20.1% |
| Percentage of long-stay residents who lose too much weight (QM404) | 1.2% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.7% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 1.4% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 1.0% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 0.0% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 100.0% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.4% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 15.3% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 24.9% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 100.0% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 4.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 13.3% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 2.2% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 4 complaints
- 2025: 7 complaints
- Total: 11 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Dec 09, 2025 | Keep residents' personal and medical records private and confidential. |
| Dec 09, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Jul 10, 2025 | Provide and implement an infection prevention and control program. |
| Jul 10, 2025 | Reasonably accommodate the needs and preferences of each resident. |
| Jul 10, 2025 | Provide safe and appropriate respiratory care for a resident when needed. |
| Jul 10, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Feb 02, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Mar 08, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Mar 08, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Mar 08, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Mar 08, 2024 | Provide and implement an infection prevention and control program. |
Nearby Hospitals
MEDICAL CITY ARLINGTON
ARLINGTON, TX
BAYLOR SCOTT AND WHITE MEDICAL CENTER SUNNYVALE
SUNNYVALE, TX
CARROLLTON REGIONAL MEDICAL CENTER
CARROLLTON, TX
WHITE ROCK MEDICAL CENTER
DALLAS, TX
METHODIST DALLAS MEDICAL CENTER
DALLAS, TX
MEDICAL CITY LEWISVILLE
LEWISVILLE, TX
MEDICAL CENTER OF MCKINNEY
MCKINNEY, TX
PARKLAND HEALTH & HOSPITAL SYSTEM
DALLAS, TX
METHODIST CHARLTON MEDICAL CENTER
DALLAS, TX
DALLAS REGIONAL MEDICAL CENTER
MESQUITE, TX
MEDICAL CITY PLANO
PLANO, TX
BAYLOR SCOTT & WHITE MEDICAL CENTER - FRISCO
FRISCO, TX
DALLAS MEDICAL CENTER
DALLAS, TX
MEDICAL CITY DALLAS HOSPITAL
DALLAS, TX
BAYLOR UNIVERSITY MEDICAL CENTER
DALLAS, TX
TEXAS HEALTH PRESBYTERIAN HOSPITAL DALLAS
DALLAS, TX
TEXAS HEALTH ARLINGTON MEMORIAL HOSPITAL
ARLINGTON, TX
METHODIST RICHARDSON MEDICAL CENTER
RICHARDSON, TX
BAYLOR SCOTT & WHITE MEDICAL CENTER GRAPEVINE
GRAPEVINE, TX
Owner & Operator Information
Business Entity
HAMILTON COUNTY HOSPITAL DISTRICT
Ownership Structure
Management & Direction
- DKP INVESTMENTS LLC OPERATIONAL/MANAGERIAL CONTROL
- DKP INVESTMENTS LLC ADP OF THE SNF
- GO OPERATIONS 6 LLC OPERATIONAL/MANAGERIAL CONTROL
- GO OPERATIONS 6 LLC ADP OF THE SNF
- GO PROPERTIES 6 LLC ADP OF THE SNF
- LAUREN GOLDEN OPERATIONAL/MANAGERIAL CONTROL
- LAUREN GOLDEN ADP OF THE SNF
- SHAWN GOLDEN OPERATIONAL/MANAGERIAL CONTROL
- SYED HASSAN ADP OF THE SNF
- GRADY HOOPER CORPORATE OFFICER
- ROY HURST OPERATIONAL/MANAGERIAL CONTROL
- ROY HURST ADP OF THE SNF
- DANNY PRINCE OPERATIONAL/MANAGERIAL CONTROL
- DANNY PRINCE ADP OF THE SNF
- SLM INVESTMENTS LLC OPERATIONAL/MANAGERIAL CONTROL
- SLM INVESTMENTS LLC ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| North Park Health and Rehabilitation Center | N/A | 3 |
| The Legacy Midtown Park | N/A | 5 |
| Pure Health Transitional Care at Texas Health Pres | N/A | 5 |
| Highland Meadows | N/A | 5 |
| Farmersville Health and Rehabilitation | N/A | 4 |
| Princeton Medical Lodge | N/A | 4 |
| C C Young Memorial Home | N/A | 5 |
| La Dora Nursing and Rehabilitation Center | N/A | 5 |
| Lexington Medical Lodge | N/A | 4 |
| Parkwood Village | N/A | 5 |
Related Analysis
Best Nursing Homes in RICHARDSON, TX
Compare The Reserve at Richardson to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact The Reserve at Richardson directly at 9726008219. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.