About Los Arcos Del Norte Care Center
Los Arcos Del Norte Care Center, located in EL PASO, TX, is a government owned organization that accepts Medicare and Medicaid.
Why Families Choose Los Arcos Del Norte Care Center
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.29 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the FUNDAMENTAL HEALTHCARE network. This chain operates 69 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Los Arcos Del Norte Care Center provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 2 |
|
| Quality Measures | 3 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 152 | Mar 14, 2025 |
| Weighted Average | 161 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 26.7% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 16.7% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 6.9% |
| Percentage of long-stay residents who lose too much weight (QM404) | 3.1% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 1.2% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 3.0% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 79.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 13.2% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.5% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 5.8% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 17.2% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 81.9% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 27.9% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 7.8% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 4.4% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 12.6% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 8 complaints
- 2024: 21 complaints
- 2025: 13 complaints
- Total: 42 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Sep 15, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Sep 15, 2025 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. |
| Sep 15, 2025 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| Sep 15, 2025 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. |
| Jul 07, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Jul 07, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Jul 07, 2025 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Mar 03, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Mar 03, 2025 | Ensure each resident receives an accurate assessment. |
| Mar 03, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Mar 03, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Mar 03, 2025 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. |
| Mar 03, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Sep 13, 2024 | Hire a qualified full-time social worker in a facility with more than 120 beds. |
| Sep 13, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Jul 12, 2024 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| Jun 07, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jun 07, 2024 | Provide safe and appropriate respiratory care for a resident when needed. |
| Jun 07, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Apr 19, 2024 | Provide and implement an infection prevention and control program. |
| Apr 19, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Feb 21, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jan 05, 2024 | Provide and implement an infection prevention and control program. |
| Jan 05, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Jan 05, 2024 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| Jan 05, 2024 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| Jan 05, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Jan 05, 2024 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| Jan 05, 2024 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Jan 05, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Jan 05, 2024 | Ensure each resident receives an accurate assessment. |
| Jan 05, 2024 | Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing. |
| Jan 05, 2024 | Ensure that residents are fully informed and understand their health status, care and treatments. |
| Jan 05, 2024 | Provide safe and appropriate respiratory care for a resident when needed. |
| Nov 09, 2023 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Nov 09, 2023 | Provide and implement an infection prevention and control program. |
| Nov 09, 2023 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Nov 09, 2023 | Post nurse staffing information every day. |
| Nov 09, 2023 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Nov 09, 2023 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Nov 09, 2023 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Nov 09, 2023 | Reasonably accommodate the needs and preferences of each resident. |
Nearby Hospitals
MEMORIAL MEDICAL CENTER
LAS CRUCES, NM
THE HOSPITALS OF PROVIDENCE - MEMORIAL CAMPUS
EL PASO, TX
SIERRA MEDICAL CENTER
EL PASO, TX
THE HOSPITALS OF PROVIDENCE - EAST CAMPUS
EL PASO, TX
THE HOSPITALS OF PROVIDENCE TRANSMOUNTAIN CAMPUS
EL PASO, TX
UNIVERSITY MEDICAL CENTER OF EL PASO
EL PASO, TX
BAYLOR SCOTT & WHITE MEDICAL CENTER- COLLEGE STATI
COLLEGE STATION, TX
William Beaumont AMG (FT Bliss)
El Paso, TX
EL PASO CHILDREN'S HOSPITAL
EL PASO, TX
EL PASO PSYCHIATRIC CENTER
EL PASO, TX
EL PASO BEHAVIORAL HEALTH SYSTEM
EL PASO, TX
RIO VISTA BEHAVIORAL HEALTH
EL PASO, TX
THE HOSPITALS OF PROVIDENCE HORIZON CITY CAMPUS
HORIZON CITY, TX
Owner & Operator Information
Management & Direction
- JOSE BURGOS ADP OF THE SNF
- MURRAY FORMAN INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- FUNDAMENTAL ADMINISTRATIVE SERVICES LLC ADP OF THE SNF
- FUNDAMENTAL CLINICAL AND OPERATIONAL SERVICES LLC ADP OF THE SNF
- KAY HAYNES CORPORATE OFFICER
- JONATHAN LONG OPERATIONAL/MANAGERIAL CONTROL
- JONATHAN LONG ADP OF THE SNF
- REGENCY IHS OF EL PASO OPERATIONAL/MANAGERIAL CONTROL
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Oasis Nursing and Rehabilitation Center | N/A | 4 |
| Mountain Villa Nursing Center | N/A | 4 |
| Center at Zaragoza, LLC | N/A | 4 |
| St Giles Nursing and Rehabilitation Center | N/A | 2 |
| The Bartlett Skilled Nursing and Assisted Living | N/A | 1 |
| White Acres Wellness and Rehabilitation | N/A | 2 |
| Ambrosio Guillen Texas State Veterans Home | N/A | 2 |
| El Paso Health and Rehabilitation Center | N/A | 1 |
| Ignite Medical Resort El Paso, LLC | N/A | 1 |
| Las Ventanas De Socorro | N/A | 2 |
Related Analysis
Best Nursing Homes in EL PASO, TX
Compare Los Arcos Del Norte Care Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Los Arcos Del Norte Care Center directly at 9158493000. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.