About Windsor Atrium
Windsor Atrium, located in Harlingen, TX, is a for-profit organization that accepts Medicare and Medicaid. It is located within a hospital setting.
Why Families Choose Windsor Atrium
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 3.44 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the WELLSENTIAL HEALTH network. This chain operates 68 facilities.
Chain Performance Overview
For AI Users, Agents, and Developers
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Mixed Staffing Levels
Windsor Atrium provides more care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 2 |
|
| Quality Measures | 5 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 147 | Aug 29, 2025 |
| Weighted Average | 128 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 29.6% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 8.7% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 7.4% |
| Percentage of long-stay residents who lose too much weight (QM404) | 4.0% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 2.8% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.7% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 5.0% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 100.0% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.4% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 10.4% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 14.1% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 98.9% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 1.1% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 21.0% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 3.0% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 7 complaints
- 2025: 5 complaints
- Total: 12 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Dec 10, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Dec 10, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Dec 10, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Jun 27, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jun 22, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Sep 18, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jul 26, 2024 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Jun 28, 2024 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. |
| May 23, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| May 23, 2024 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| Mar 15, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Mar 15, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
Nearby Hospitals
VHS HARLINGEN HOSPITAL COMPANY LLC
HARLINGEN, TX
VALLEY REGIONAL MEDICAL CENTER
BROWNSVILLE, TX
VALLEY BAPTIST MEDICAL CENTER- BROWNSVILLE
BROWNSVILLE, TX
HARLINGEN MEDICAL CENTER
HARLINGEN, TX
KNAPP MEDICAL CENTER
WESLACO, TX
RIO GRANDE STATE CENTER
HARLINGEN, TX
PALMS BEHAVIORAL HEALTH
HARLINGEN, TX
Owner & Operator Information
Business Entity
STARR COUNTY HOSPITAL DISTRICT
Ownership Structure
- STARR COUNTY HOSPITAL DISTRICT Direct: 100%
Management & Direction
- 1814 ATRIUM PLACE DRIVE LLC ADP OF THE SNF
- DANIEL BAIRD MANAGING CONTROL - GOVERNING BODY
- MICHAEL CAMPOS OPERATIONAL/MANAGERIAL CONTROL
- MICHAEL CAMPOS ADP OF THE SNF
- CRISOFORO CASTILLO ADP OF THE SNF
- BARBARA CLAPP MANAGING CONTROL - GOVERNING BODY
- DAREN CORTESE MANAGING CONTROL - GOVERNING BODY
- DONOVAN DEKOWSKI OPERATIONAL/MANAGERIAL CONTROL
- DONOVAN DEKOWSKI ADP OF THE SNF
- PATRICIA GIBSON MANAGING CONTROL - GOVERNING BODY
- ADRIAN GUERRA MANAGING CONTROL - GOVERNING BODY
- DELMA LUCIO ADP OF THE SNF
- ELLIOT MANDELBAUM MANAGING CONTROL - GOVERNING BODY
- THALIA MUNOZ MANAGING CONTROL - GOVERNING BODY
- THALIA MUNOZ CORPORATE OFFICER
- ELISA PENA MANAGING CONTROL - GOVERNING BODY
- REGENCY IHS CLINICAL CONSULTING LLC ADP OF THE SNF
- REGENCY IHS MASTER TENANT LLC ADP OF THE SNF
- REGENCY IHS OF WINDSOR ATRIUM LLC ADP OF THE SNF
- REGENCY IHS OF WINDSOR ATRIUM LLC OPERATIONAL/MANAGERIAL CONTROL
- REGENCY IHS REHAB LLC ADP OF THE SNF
- REGENCY INTEGRATED HEALTH SERVICES LLC OPERATIONAL/MANAGERIAL CONTROL
- REGENCY INTEGRATED HEALTH SERVICES LLC ADP OF THE SNF
- LUIS REYNOSO ADP OF THE SNF
- ARCADIO SALINAS MANAGING CONTROL - GOVERNING BODY
- STARR COUNTY HOSPITAL DISTRICT OPERATIONAL/MANAGERIAL CONTROL
- STARR COUNTY HOSPITAL DISTRICT ADP OF THE SNF
Associated Doctors
Local Comparison
Related Analysis
Best Nursing Homes in Harlingen, TX
Compare Windsor Atrium to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Windsor Atrium directly at 9562302300. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.