About Pinecrest Retirement Community
Pinecrest Retirement Community, located in LUFKIN, TX, is a non-profit organization that accepts Medicare and Medicaid. This facility is part of a continuing care retirement community.
Why Families Choose Pinecrest Retirement Community
- High Quality Care: With a 5-star CMS rating, this facility demonstrates high standards.
- Top Ranked: Ranked #2 out of 14 facilities within 25 miles.
- More Nursing Time: Staff spends 4.51 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 5 Stars
- Nursing Hours 4.51 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the METHODIST RETIREMENT COMMUNITIES network. This chain operates 6 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Pinecrest Retirement Community provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 5 |
|
| Health Inspection | 4 |
|
| Quality Measures | 2 |
|
| Staffing | 5 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 24 | Jun 04, 2025 |
| Weighted Average | 29 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 38.0% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 27.1% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 3.1% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 2.6% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 23.3% |
| Percentage of long-stay residents who lose too much weight (QM404) | 7.4% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 3.7% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 2.7% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.0% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 6.7% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 98.6% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.5% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 29.9% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 5.7% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 96.5% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 0.0% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 30.6% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 10.9% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 1 complaint
- 2026: 2 complaints
- Total: 3 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Mar 20, 2026 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| Mar 20, 2026 | Provide and implement an infection prevention and control program. |
| May 03, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
Nearby Hospitals
CHI ST LUKES HEALTH MEMORIAL LUFKIN
LUFKIN, TX
NACOGDOCHES MEMORIAL HOSPITAL
NACOGDOCHES, TX
WOODLAND HEIGHTS MEDICAL CENTER
LUFKIN, TX
NACOGDOCHES MEDICAL CENTER
NACOGDOCHES, TX
OCEANS BEHAVIORAL HOSPITAL OF LUFKIN LLC
LUFKIN, TX
Owner & Operator Information
Business Entity
MRC PINECREST
Ownership Structure
- METHODIST RETIREMENT COMMUNITIES Direct: NO PERCENTAGE PROVIDED
- MRC PINECREST Direct: NO PERCENTAGE PROVIDED
- THE ALDERSGATE TRUST Indirect
Management & Direction
- ALYCE BAGGETT CORPORATE DIRECTOR
- ALICIA BESSER CORPORATE DIRECTOR
- ALAN BROWN CORPORATE OFFICER
- ALAN BROWN CORPORATE DIRECTOR
- JAMES BUNCH CORPORATE OFFICER
- DALE CONGER CORPORATE DIRECTOR
- MATTHEW CURRIE CORPORATE OFFICER
- HEATH FOUST OPERATIONAL/MANAGERIAL CONTROL
- KIP GILTS CORPORATE DIRECTOR
- WILLIAM KING CORPORATE DIRECTOR
- WILLIAM KOERNER CORPORATE DIRECTOR
- ROMONICA MALONE-WARDLEY CORPORATE DIRECTOR
- RICHARD MORGAN CORPORATE DIRECTOR
- TODD PARTIN OPERATIONAL/MANAGERIAL CONTROL
- HANNAH PIERCE OPERATIONAL/MANAGERIAL CONTROL
- HANNAH PIERCE ADP OF THE SNF
- ED SIMMONS CORPORATE DIRECTOR
- DONALD STEPHENS CORPORATE OFFICER
- THE ALDERSGATE TRUST ADP OF THE SNF
- AMY THOMAS OPERATIONAL/MANAGERIAL CONTROL
- FRANKIE WATSON CORPORATE DIRECTOR
- BILLY WILLIAMSON CORPORATE DIRECTOR
- WALTER WOODWARD CORPORATE DIRECTOR
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Groveton Nursing Home | N/A | 5 |
| Pinecrest Retirement Community | N/A | 5 |
| Stallings Court Nursing and Rehabilitation | N/A | 5 |
| Larkspur | N/A | 3 |
| Westward Trails Nursing and Rehabilitation | N/A | 3 |
| Willowbrook Nursing Center | N/A | 3 |
| Diboll Nursing and Rehab | N/A | 3 |
| Parkwood In The Pines | N/A | 2 |
| Castle Pines Health and Rehabilitation | N/A | 2 |
| Huntington Health Care and Rehabilitation Center | N/A | 2 |
Related Analysis
Best Nursing Homes in LUFKIN, TX
Compare Pinecrest Retirement Community to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Pinecrest Retirement Community directly at 9366341054. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.