About The Arbour at Westminster Manor
The Arbour At Westminster Manor, located in AUSTIN, TX, is a non-profit organization that accepts Medicare. This facility is part of a continuing care retirement community.
Why Families Choose The Arbour at Westminster Manor
- High Quality Care: With a 5-star CMS rating, this facility demonstrates high standards.
- Top Ranked: Ranked #7 out of 47 facilities within 25 miles.
- More Nursing Time: Staff spends 5.00 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 5 Stars
- Nursing Hours 5.00 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the LIFE CARE SERVICES network. This chain operates 45 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
The Arbour at Westminster Manor provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 5 |
|
| Health Inspection | 4 |
|
| Quality Measures | 5 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 12 | Dec 03, 2025 |
| Weighted Average | 30 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 25.1% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 6.4% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.1% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 0.3% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 8.5% |
| Percentage of long-stay residents who lose too much weight (QM404) | 1.2% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 2.2% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 1.3% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 3.9% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 85.0% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 6.5% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 10.3% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 96.7% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 80.2% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 3.1% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 5.9% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 9.1% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 1 complaint
- Total: 1 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Oct 23, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
Nearby Hospitals
ROUND ROCK MEDICAL CENTER
ROUND ROCK, TX
NORTH AUSTIN MEDICAL CENTER
AUSTIN, TX
ST DAVID'S SOUTH AUSTIN MEDICAL CENTER
AUSTIN, TX
ASCENSION SETON HAYS
KYLE, TX
ASCENSION SETON CEDAR PARK
CEDAR PARK, TX
ASCENSION SETON MEDICAL CENTER AUSTIN
AUSTIN, TX
ASCENSION SETON NORTHWEST
AUSTIN, TX
BAYLOR SCOTT & WHITE MEDICAL CENTER - ROUND ROCK
ROUND ROCK, TX
BAYLOR SCOTT & WHITE MEDICAL CENTER PFLUGERVILLE
PFLUGERVILLE, TX
ASCENSION SETON WILLIAMSON
ROUND ROCK, TX
BAYLOR SCOTT & WHITE MEDICAL CENTER - MARBLE FALLS
MARBLE FALLS, TX
ST DAVID'S MEDICAL CENTER
AUSTIN, TX
GEORGETOWN BEHAVIORAL HEALTH INSTITUTE
GEORGETOWN, TX
ASCENSION SETON SOUTHWEST
AUSTIN, TX
CROSS CREEK HOSPITAL
AUSTIN, TX
THE HOSPITAL AT WESTLAKE MEDICAL CENTER
AUSTIN, TX
BAYLOR SCOTT & WHITE MEDICAL CENTER -TAYLOR
TAYLOR, TX
DELL CHILDREN'S MEDICAL CENTER
AUSTIN, TX
TEXAS CHILDRENS HOSPITAL NORTH AUSTIN CAMPUS
AUSTIN, TX
Owner & Operator Information
Management & Direction
- ALEXANDRA ALBRIGHT CORPORATE DIRECTOR
- OLIN ASHLEY CORPORATE DIRECTOR
- CHARLES BORST OPERATIONAL/MANAGERIAL CONTROL
- CUE BOYKIN CORPORATE DIRECTOR
- JULIE CRIPE CORPORATE DIRECTOR
- MICHAEL DAY CORPORATE DIRECTOR
- DIANA DINITTO CORPORATE DIRECTOR
- CASSIE HALEY ADP OF THE SNF
- CASSIE HALEY OPERATIONAL/MANAGERIAL CONTROL
- PAUL HILGERS CORPORATE DIRECTOR
- MICHAEL KROL ADP OF THE SNF
- MICHAEL KROL OPERATIONAL/MANAGERIAL CONTROL
- LIFE CARE SERVICES LLC OPERATIONAL/MANAGERIAL CONTROL
- LIFE CARE SERVICES LLC ADP OF THE SNF
- SARAH LOYD OPERATIONAL/MANAGERIAL CONTROL
- RICHARD LUEVANO CORPORATE DIRECTOR
- CHARLES MCEWAN CORPORATE DIRECTOR
- JOHN MCGHEE CORPORATE DIRECTOR
- ANNA MILLER CORPORATE DIRECTOR
- DAVID REDDING CORPORATE DIRECTOR
- DAVID REDDING CORPORATE OFFICER
- STEPHEN SCURLOCK CORPORATE DIRECTOR
- LYNN SHERMAN CORPORATE DIRECTOR
- DIANE WILLIAMS CORPORATE DIRECTOR
- DIANE WILLIAMS CORPORATE OFFICER
- JAMES WOODRICK CORPORATE DIRECTOR
- JAMES WOODWORTH CORPORATE DIRECTOR
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Longhorn Village | N/A | 5 |
| Avir at Dripping Springs | N/A | 5 |
| Marbridge Villa | N/A | 5 |
| Gracy Woods Ii Living Center | N/A | 5 |
| Sedona Trace Health and Wellness Center | N/A | 4 |
| Cedar Pointe Health and Wellness Center | N/A | 4 |
| The Arbour at Westminster Manor | N/A | 5 |
| Sagebrook Nursing and Rehabilitation | N/A | 4 |
| Barton Valley Rehabilitation and Healthcare Center | N/A | 4 |
| The Center at Parmer | N/A | 5 |
Related Analysis
Best Nursing Homes in AUSTIN, TX
Compare The Arbour at Westminster Manor to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact The Arbour at Westminster Manor directly at 5124544711. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.