About The Mildred and Shirley L. Garrison Geriatric Educat
The Mildred And Shirley L. Garrison Geriatric Educat, located in Lubbock, TX, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose The Mildred and Shirley L. Garrison Geriatric Educat
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 2.94 hrs
- Safety Record Issues
Chain Affiliations & Network
This facility is part of the THE ENSIGN GROUP network. This chain operates 338 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
The Mildred and Shirley L. Garrison Geriatric Educat provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 1 |
|
| Quality Measures | 5 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 418 | May 06, 2025 |
| Weighted Average | 351 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 20.8% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 2.2% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.8% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 0.3% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 17.9% |
| Percentage of long-stay residents who lose too much weight (QM404) | 0.7% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.3% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 1.6% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 3.1% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 94.6% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 94.3% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 13.1% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 16.3% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 92.7% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 91.2% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 3.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 18.8% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 4.0% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 9 complaints
- 2024: 6 complaints
- 2025: 7 complaints
- 2026: 3 complaints
- Total: 25 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Mar 02, 2026 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident?s advance directives. |
| Mar 02, 2026 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Feb 24, 2026 | Provide and implement an infection prevention and control program. |
| Aug 23, 2025 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Aug 23, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Aug 23, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Jun 16, 2025 | Ensure that residents are free from significant medication errors. |
| Jan 31, 2025 | Keep residents' personal and medical records private and confidential. |
| Jan 31, 2025 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. |
| Jan 31, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Sep 30, 2024 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Sep 30, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Sep 30, 2024 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| May 31, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| May 31, 2024 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| Apr 26, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Nov 10, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Nov 10, 2023 | Ensure that residents are free from significant medication errors. |
| Aug 15, 2023 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| Jun 30, 2023 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Jun 30, 2023 | Provide activities to meet all resident's needs. |
| Jun 30, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jun 09, 2023 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Jun 09, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jun 09, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
Nearby Hospitals
UNIVERSITY MEDICAL CENTER
LUBBOCK, TX
LUBBOCK HEART HOSPITAL LP
LUBBOCK, TX
COVENANT MEDICAL CENTER
LUBBOCK, TX
GRACE SURGICAL HOSPITAL
LUBBOCK, TX
COVENANT CHILDRENS HOSPITAL
LUBBOCK, TX
OCEANS BEHAVIORAL HOSPITAL OF LUBBOCK
LUBBOCK, TX
EXCEPTIONAL COMMUNITY HOSPITAL LUBBOCK
LUBBOCK, TX
Owner & Operator Information
Management & Direction
- SOON BURNAM CORPORATE OFFICER
- ENSIGN SERVICES INC ADP OF THE SNF
- SHAWN HOOVER CORPORATE OFFICER
- HUB CITY HEALTHCARE INC OPERATIONAL/MANAGERIAL CONTROL
- HUB CITY HEALTHCARE INC ADP OF THE SNF
- CHAD KEETCH CORPORATE OFFICER
- KNIGHT HEALTH HOLDINGS LLC ADP OF THE SNF
- MICHAEL MCPHERSON MANAGING CONTROL - GOVERNING BODY
- MICHAEL MCPHERSON OPERATIONAL/MANAGERIAL CONTROL
- MICHAEL MCPHERSON ADP OF THE SNF
- MATTHEW MEWBORN MANAGING CONTROL - GOVERNING BODY
- MATTHEW MEWBORN OPERATIONAL/MANAGERIAL CONTROL
- MATTHEW MEWBORN ADP OF THE SNF
- STANDARD BEARER HEALTHCARE OP LP ADP OF THE SNF
- THE ENSIGN GROUP INC ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Slaton Care Center | N/A | 4 |
| Heritage Oaks Nursing and Rehabilitation Center | N/A | 3 |
| Lubbock Health Care Center | N/A | 3 |
| Carillon Inc | N/A | 3 |
| Hansford County Hospital District Dba Lakeridge Nu | N/A | 2 |
| Windmill Village Rehabilitation and Care Center | N/A | 3 |
| Mi Casita Nursing and Rehabilitation Center | N/A | 3 |
| Lakeside Rehabilitation and Care Center | N/A | 2 |
| Crown Point Health Suites | N/A | 4 |
| The Plaza at Lubbock | N/A | 2 |
Related Analysis
Best Nursing Homes in Lubbock, TX
Compare The Mildred and Shirley L. Garrison Geriatric Educat to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact The Mildred and Shirley L. Garrison Geriatric Educat directly at 8067634455. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.