About Windflower Health Center
Windflower Health Center, located in AMARILLO, TX, is a non-profit organization that accepts Medicare and Medicaid.
Why Families Choose Windflower Health Center
Key Performance Indicators
- CMS Overall Rating 3 Stars
- Nursing Hours 3.65 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the LIFESPACE COMMUNITIES network. This chain operates 16 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Mixed Staffing Levels
Windflower Health Center provides more care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 3 |
|
| Health Inspection | 3 |
|
| Quality Measures | 3 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 56 | Apr 11, 2025 |
| Weighted Average | 56 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 28.0% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 12.9% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.6% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.2% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 23.3% |
| Percentage of long-stay residents who lose too much weight (QM404) | 5.5% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 1.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 5.5% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 5.1% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 99.5% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 94.4% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.9% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 13.0% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 15.1% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 98.1% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 88.1% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 3.4% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 28.2% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 10.8% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 2 complaints
- 2024: 1 complaint
- 2025: 3 complaints
- Total: 6 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Apr 08, 2025 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| Apr 08, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Apr 08, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Aug 15, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Dec 15, 2023 | Ensure that residents are free from significant medication errors. |
| Sep 15, 2023 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
Nearby Hospitals
BSA HOSPITAL
AMARILLO, TX
NORTHWEST TEXAS HOSPITAL
AMARILLO, TX
VA AMARILLO HEALTHCARE SYSTEM
AMARILLO, TX
QUAIL CREEK SURGICAL HOSPITAL
AMARILLO, TX
OCEANS BEHAVIORAL HOSPITAL OF AMARILLO
AMARILLO, TX
Owner & Operator Information
Business Entity
HEMPHILL COUNTY HOSPITAL DISTRICT
Ownership Structure
Management & Direction
- BRADLEY & ASSOCIATES INC ADP OF THE SNF
- CLIFTONLARSONALLEN LLP ADP OF THE SNF
- CRAIG AMARILLO LLC OPERATIONAL/MANAGERIAL CONTROL
- CRAIG AMARILLO LLC ADP OF THE SNF
- JOSEPH GORMAN OPERATIONAL/MANAGERIAL CONTROL
- JOSEPH GORMAN ADP OF THE SNF
- KELSEY HALEY CORPORATE DIRECTOR
- KELSEY HALEY CORPORATE OFFICER
- NICHOLAS HARSHFIELD CORPORATE OFFICER
- HEMPHILL COUNTY HOSPITAL DISTRICT OPERATIONAL/MANAGERIAL CONTROL
- JESSE JANTZEN CORPORATE OFFICER
- JESSE JANTZEN ADP OF THE SNF
- LIFESPACE COMMUNITIES INC OPERATIONAL/MANAGERIAL CONTROL
- LIFESPACE COMMUNITIES INC ADP OF THE SNF
- JENNIFER MCQUERY ADP OF THE SNF
- RON RANKIN ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Amarillo Medical Lodge | N/A | 5 |
| Legacy Rehabilitation and Living | N/A | 3 |
| Landmark of Amarillo Rehabilitation and Nursing Ce | N/A | 4 |
| Windflower Health Center | N/A | 3 |
| Georgia Manor Nursing Home | N/A | 3 |
| Hillside Heights Rehabilitation Suites | N/A | 3 |
| Five Points Nursing and Rehabilitation | N/A | 3 |
| Ware Memorial Care Center | N/A | 4 |
| Amarillo Center For Skilled Care | N/A | 2 |
| Heritage Convalescent Center | N/A | 2 |
Related Analysis
Best Nursing Homes in AMARILLO, TX
Compare Windflower Health Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Windflower Health Center directly at 8063527244. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.