About Terrell Healthcare Center
Terrell Healthcare Center, located in Terrell, TX, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Terrell Healthcare Center
- More Nursing Time: Staff spends 3.96 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating Stars
- Nursing Hours 3.96 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the NEXION HEALTH network. This chain operates 52 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Terrell Healthcare Center provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | Not Rated | |
| Health Inspection | Not Rated | |
| Quality Measures | Not Rated | |
| Staffing | Not Rated |
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 160 | Apr 03, 2026 |
| Weighted Average | 382 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 29.7% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 22.6% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 17.6% |
| Percentage of long-stay residents who lose too much weight (QM404) | 3.7% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.0% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.4% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 0.8% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 99.2% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 91.4% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 15.3% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 30.8% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 93.7% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 88.9% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 3.0% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 16.6% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 6.3% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 6 complaints
- 2024: 20 complaints
- 2025: 8 complaints
- 2026: 3 complaints
- Total: 37 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Mar 06, 2026 | Provide and implement an infection prevention and control program. |
| Mar 06, 2026 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Mar 06, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Nov 20, 2025 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. |
| Jul 18, 2025 | Conduct mandatory training, for all staff, on the facility?s Quality Assurance and Performance Improvement Program. |
| Jul 18, 2025 | Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents. |
| Jul 18, 2025 | Provide training in compliance and ethics. |
| Mar 30, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Mar 30, 2025 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Mar 30, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Mar 30, 2025 | Respond appropriately to all alleged violations. |
| Apr 23, 2024 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| Apr 23, 2024 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. |
| Mar 21, 2024 | Plan the resident's discharge to meet the resident's goals and needs. |
| Feb 16, 2024 | Ensure the activities program is directed by a qualified professional. |
| Feb 16, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Feb 16, 2024 | Ensure residents have reasonable access to and privacy in their use of communication methods. |
| Feb 16, 2024 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. |
| Feb 16, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Feb 16, 2024 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| Feb 16, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Feb 16, 2024 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Feb 16, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Feb 16, 2024 | Provide activities to meet all resident's needs. |
| Feb 16, 2024 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| Feb 16, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Feb 16, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Feb 16, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Feb 16, 2024 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. |
| Feb 16, 2024 | Provide and implement an infection prevention and control program. |
| Feb 16, 2024 | Have policies on smoking. |
| Dec 21, 2023 | Provide and implement an infection prevention and control program. |
| Dec 21, 2023 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Dec 21, 2023 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. |
| Dec 21, 2023 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Dec 21, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Dec 21, 2023 | Provide or obtain dental services for each resident. |
Nearby Hospitals
WHITE ROCK MEDICAL CENTER
DALLAS, TX
BAYLOR SCOTT AND WHITE MEDICAL CENTER SUNNYVALE
SUNNYVALE, TX
DALLAS REGIONAL MEDICAL CENTER
MESQUITE, TX
METHODIST RICHARDSON MEDICAL CENTER
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TEXAS HEALTH PRESBYTERIAN HOSPITAL ROCKWALL
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TEXAS HEALTH PRESBYTERIAN HOSPITAL KAUFMAN
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TERRELL STATE HOSPITAL
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PERIMETER BEHAVIORAL HOSPITAL OF DALLAS
GARLAND, TX
Owner & Operator Information
Business Entity
EASTLAND MEMORIAL HOSPITAL DISTRICT
Ownership Structure
- EASTLAND MEMORIAL HOSPITAL DISTRICT Direct: NO PERCENTAGE PROVIDED
- NEXION HEALTH AT TERRELL INC. Direct: NO PERCENTAGE PROVIDED
Management & Direction
- JOHN FALLON OPERATIONAL/MANAGERIAL CONTROL
- FRANCIS KIRLEY OPERATIONAL/MANAGERIAL CONTROL
- BRIAN LEE OPERATIONAL/MANAGERIAL CONTROL
- NEXION HEALTH AT TERRELL INC. OPERATIONAL/MANAGERIAL CONTROL
- JOHN OSWALD OPERATIONAL/MANAGERIAL CONTROL
- DANIEL PIERCE OPERATIONAL/MANAGERIAL CONTROL
- MEERA RINER OPERATIONAL/MANAGERIAL CONTROL
- LABAN WRIGHT W-2 MANAGING EMPLOYEE
- LABAN WRIGHT CORPORATE OFFICER
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Crestwood Health and Rehabilitation Center | N/A | 5 |
| Highland Meadows | N/A | 5 |
| Canton Oaks | N/A | 4 |
| Victoria Gardens of Allen | N/A | 4 |
| Royse City Medical Lodge | N/A | 4 |
| Remington Transitional Care of Richardson | N/A | 4 |
| Edgewood Rehabilitation and Care Center | N/A | 4 |
| Rowlett Health and Rehabilitation Center | N/A | 3 |
| San Remo | N/A | 5 |
| Cheyenne Medical Lodge | N/A | 5 |
Related Analysis
Best Nursing Homes in Terrell, TX
Compare Terrell Healthcare Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Terrell Healthcare Center directly at 9725637668. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.