About William R Courtney Texas State Veterans Home
William R Courtney Texas State Veterans Home, located in Temple, TX, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose William R Courtney Texas State Veterans Home
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours N/A
- Safety Record Issues
Chain Affiliations & Network
This facility is part of the TEXVET network. This chain operates 9 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 1 |
|
| Quality Measures | 5 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 253 | Mar 07, 2025 |
| Weighted Average | 249 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | N/A |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | N/A |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.2% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 0.6% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 25.6% |
| Percentage of long-stay residents who lose too much weight (QM404) | 3.9% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.5% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.8% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 1.4% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 4.9% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 96.7% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 79.2% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 14.3% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 19.2% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 18.1% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 98.1% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 44.0% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 3.1% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 24.9% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 8.2% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 2 complaints
- 2024: 3 complaints
- 2025: 8 complaints
- 2026: 2 complaints
- Total: 15 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Mar 17, 2026 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Mar 03, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Jul 24, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jul 24, 2025 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Jul 24, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jun 26, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Mar 23, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Mar 23, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Mar 23, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Mar 10, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Dec 17, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Dec 17, 2024 | Ensure that residents are fully informed and understand their health status, care and treatments. |
| Feb 07, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Aug 15, 2023 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| May 26, 2023 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
Nearby Hospitals
SETON MEDICAL CENTER HARKER HEIGHTS
HARKER HEIGHTS, TX
BAYLOR SCOTT & WHITE MEDICAL CENTER - TEMPLE
TEMPLE, TX
CEDAR CREST HOSPITAL & RTC
BELTON, TX
CANYON CREEK BEHAVIORAL HEALTH
TEMPLE, TX
Owner & Operator Information
Business Entity
STATE OF TEXAS VETERANS LAND BOARD
Ownership Structure
Management & Direction
- JOHN BERKELY CORPORATE DIRECTOR
- CARE INNS OF TEXAS-TEMPLE LTD OPERATIONAL/MANAGERIAL CONTROL
- MARK HAVENS CORPORATE OFFICER
- KATHY JOHANNS W-2 MANAGING EMPLOYEE
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Baylor Scott and White Continuing Care Hospital Skil | N/A | 5 |
| Avir at Temple East | N/A | 5 |
| Creekside Terrace Rehabilitation | N/A | 5 |
| Hillside Medical Lodge | N/A | 3 |
| Heritage House Nursing and Rehabilitation | N/A | 4 |
| Legacy Nursing and Rehabilitation | N/A | 3 |
| Rosewood Heights | N/A | 3 |
| Cornerstone Gardens Llp | N/A | 3 |
| Will-O-Bell | N/A | 3 |
| Morada Temple | N/A | 3 |
Related Analysis
Best Nursing Homes in Temple, TX
Compare William R Courtney Texas State Veterans Home to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact William R Courtney Texas State Veterans Home directly at 2547918280. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.