THE CHANDLER ESTATE IN LAUREL HEIGHTS

About THE CHANDLER ESTATE IN LAUREL HEIGHTS

The Chandler Estate In Laurel Heights, located in SAN ANTONIO, TX, is a non-profit organization that accepts Medicare and Medicaid. This facility is part of a continuing care retirement community.

Why Families Choose THE CHANDLER ESTATE IN LAUREL HEIGHTS

Key Performance Indicators

CMS Overall Rating 3 Stars
Nursing Hours 2.62 hrs

Chain Affiliations & Network

According to CMS records, this facility is independently owned and operated.

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Nursing Staff Analysis

Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).

Below Average Staffing

THE CHANDLER ESTATE IN LAUREL HEIGHTS provides less care hours than the state average and less than the national average.

Registered Nurses (RN)

0.32 hrs/day

State: 0.42 US: 0.68

Quality Adj: 0.34

Licensed Practical Nurses

1.22 hrs/day

State: 1.37 US: 1.54

Quality Adj: 0.92

Certified Assistants

1.41 hrs/day

State: 2.02 US: 2.33

Quality Adj: 1.45

CMS Quality Ratings

Category	Rating	Stars
Overall Rating	3
Health Inspection	4
Quality Measures	4
Staffing	1

Health Inspection History

Inspection Cycle	Score	Date
Cycle 1 (Most Recent)	20	Jun 16, 2017
Cycle 2	24	Jul 29, 2016
Weighted Average	22	Combined Score

Lower scores are better. Scores are based on health inspections and complaint investigations.

Detailed Quality Measures

Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2018. Some measures may be omitted when CMS does not report a numeric rate for this facility.

Medicare claims-based measures

Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.

Measure	Rate
Percentage of short-stay residents who were rehospitalized after a nursi... (QM521)	20.5%
Percentage of short-stay residents who had an outpatient emergency depar... (QM522)	8.3%
Percentage of short-stay residents who were successfully discharged to t... (QM523)	49.6%

MDS-based measures

Resident assessment data; often used for long-stay care quality.

Measure	Rate
Percentage of long-stay residents whose need for help with daily activit... (QM401)	24.5%
Percentage of long-stay residents who self-report moderate to severe pai... (QM402)	1.1%
Percentage of high risk long-stay residents with pressure ulcers (QM403)	6.9%
Percentage of long-stay residents who lose too much weight (QM404)	9.3%
Percentage of low risk long-stay residents who lose control of their bow... (QM405)	53.6%
Percentage of long-stay residents with a catheter inserted and left in t... (QM406)	1.3%
Percentage of long-stay residents with a urinary tract infection (QM407)	0.9%
Percentage of long-stay residents who have depressive symptoms (QM408)	0.0%
Percentage of long-stay residents who were physically restrained (QM409)	0.0%
Percentage of long-stay residents experiencing one or more falls with ma... (QM410)	4.3%
Percentage of long-stay residents assessed and appropriately given the s... (QM411)	98.6%
Percentage of long-stay residents assessed and appropriately given the p... (QM415)	100.0%
Percentage of long-stay residents who received an antipsychotic medicati... (QM419)	16.0%
Percentage of short-stay residents who self-report moderate to severe pa... (QM424)	0.6%
Percentage of short-stay residents with pressure ulcers that are new or... (QM425)	0.0%
Percentage of short-stay residents who were assessed and appropriately g... (QM426)	72.9%
Percentage of short-stay residents assessed and appropriately given the... (QM430)	78.5%
Percentage of short-stay residents who newly received an antipsychotic m... (QM434)	1.5%
Percentage of long-stay residents whose ability to move independently wo... (QM451)	26.9%
Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452)	21.8%
Percentage of short-stay residents who made improvements in function (QM471)	61.0%

Complaints & Deficiencies

Complaint History by Year

This chart shows the number of complaints filed each year.

Summary:

2015: 4 complaints
Total: 4 complaints on record

No recent complaints (since Jan 2023) found for this facility.

Nearby Hospitals

SAN ANTONIO, TX

N/A

Owner & Operator Information

Business Entity

GUADALUPE COUNTY HOSPITAL BOARD

Ownership Structure

Management & Direction

GUADALUPE COUNTY HOSPITAL BOARD OPERATIONAL/MANAGERIAL CONTROL
MORNINGSIDE MINISTRIES OPERATIONAL/MANAGERIAL CONTROL
KATE PHIPPS MANAGING EMPLOYEE
PENNY WALLACE OPERATIONAL/MANAGERIAL CONTROL
PENNY WALLACE DIRECTOR

Associated Doctors

No associated doctor information available.

Local Comparison

Facility	Distance	Rating
Devine Health and Rehabilitation	N/A	5
The Army Residence Community Health Care Center	N/A	5
Country Care Manor	N/A	4
St. Francis Nursing Home	N/A	5
The Village at Incarnate Word	N/A	4
Silver Creek Nursing and Rehabilitation	N/A	4
Lakeside Nursing and Rehabilitation Center	N/A	5
Frank M Tejeda Texas State Veterans Home	N/A	5
Legend Oaks Healthcare and Rehabilitation Center -	N/A	5
Medina Valley Health and Rehabilitation Center	N/A	4

Related Analysis

Best Nursing Homes in SAN ANTONIO, TX

Compare THE CHANDLER ESTATE IN LAUREL HEIGHTS to the top-rated facilities in the area.

Ownership Details

Complete list of registered owners, including direct and indirect ownership.

Noted Deficiencies

Detailed history of deficiencies with descriptions and correction dates.

Nursing Hours Analysis

Detailed breakdown of staffing hours per resident by role.

Frequently Asked Questions

THE CHANDLER ESTATE IN LAUREL HEIGHTS has a 3-star CMS overall rating out of 5, which indicates good quality care meeting industry standards. The nursing staff spends 2.62 hours per resident daily, compared to the national average of 3.87 hours.

THE CHANDLER ESTATE IN LAUREL HEIGHTS is certified to accept Medicare and Medicaid and provides comprehensive nursing home services including:

Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
Long-term Residential Care: Assistance with daily living activities for extended stays
Short-term Rehabilitation: Recovery services after hospital stays or surgeries
Memory Care: Specialized programs for residents with dementia and Alzheimer's disease

The facility has 65 certified beds.

THE CHANDLER ESTATE IN LAUREL HEIGHTS accepts Medicare and Medicaid, which helps cover costs for eligible residents. Specific pricing varies based on:

Level of care needed (skilled nursing vs. long-term care)
Room type (private vs. semi-private)
Insurance coverage (Medicare, Medicaid, private insurance)
Length of stay and specific services required

For current rates and to discuss payment options, contact THE CHANDLER ESTATE IN LAUREL HEIGHTS directly at 2107375100. Their admissions team can help determine coverage and out-of-pocket expenses.

When visiting THE CHANDLER ESTATE IN LAUREL HEIGHTS, pay attention to these important factors:

Environment & Cleanliness

Overall cleanliness and odors
Resident room conditions
Common area maintenance
Safety features and accessibility

Staff & Care Quality

Staff-to-resident ratios
How staff interact with residents
Response time to resident needs
Staff knowledge and professionalism

Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.