About The Oaks at Radford Hills Healthcare Center
The Oaks At Radford Hills Healthcare Center, located in Abilene, TX, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose The Oaks at Radford Hills Healthcare Center
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 2.91 hrs
- Safety Record Issues
Chain Affiliations & Network
This facility is part of the SLP OPERATIONS network. This chain operates 8 facilities.
Chain Performance Overview
Inspection
2.6
Staffing
1.5
Quality
3.8
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
The Oaks at Radford Hills Healthcare Center provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
0.22
hrs/day
State: 0.42
US: 0.68
Case Mix Adj:
0.58
Quality Adj:
0.26
Licensed Practical Nurses
1.18
hrs/day
State: 1.37
US: 1.54
Case Mix Adj:
0.73
Quality Adj:
1.12
Certified Assistants
1.73
hrs/day
State: 2.02
US: 2.33
Case Mix Adj:
1.98
Quality Adj:
2.02
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 1 |
|
| Quality Measures | 5 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 373 | Dec 09, 2024 |
| Weighted Average | 349 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 17.1% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 7.7% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.9% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.7% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 13.2% |
| Percentage of long-stay residents who lose too much weight (QM404) | 1.6% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.5% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 3.3% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 3.1% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 98.5% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 6.5% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 14.3% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 18.8% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 98.5% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 100.0% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 8.7% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 17.7% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 7.5% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 13 complaints
- 2024: 11 complaints
- 2025: 24 complaints
- Total: 48 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Dec 12, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Dec 12, 2025 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Dec 10, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Apr 30, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Apr 30, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jan 08, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jan 08, 2025 | Provide training in compliance and ethics. |
| Jan 08, 2025 | Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program. |
| Jan 08, 2025 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. |
| Jan 08, 2025 | Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents. |
| Jan 08, 2025 | Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members. |
| Jan 08, 2025 | Provide and implement an infection prevention and control program. |
| Jan 08, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Jan 08, 2025 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| Jan 08, 2025 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| Jan 08, 2025 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. |
| Jan 08, 2025 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Jan 08, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jan 08, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Jan 08, 2025 | Encode each resident?s assessment data and transmit these data to the State within 7 days of assessment. |
| Jan 08, 2025 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| Jan 08, 2025 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Jan 08, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jan 08, 2025 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| Dec 19, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Nov 17, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Oct 16, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Sep 30, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Jul 04, 2024 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| May 22, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| May 22, 2024 | Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. |
| Apr 22, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Apr 22, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Apr 22, 2024 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| Mar 15, 2024 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| Nov 10, 2023 | Provide training in compliance and ethics. |
| Nov 10, 2023 | Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program. |
| Nov 10, 2023 | Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents. |
| Nov 10, 2023 | Develop, implement, and/or maintain an effective training program for all new and existing staff members. |
| Nov 10, 2023 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Nov 10, 2023 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. |
| Nov 10, 2023 | Encode each resident?s assessment data and transmit these data to the State within 7 days of assessment. |
| Nov 10, 2023 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. |
| Nov 10, 2023 | Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members. |
| Sep 20, 2023 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Aug 12, 2023 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| Aug 12, 2023 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Aug 12, 2023 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
Note: Table shows only complaints filed since Jan 1, 2023. See chart for historical trends.
Nearby Hospitals
HENDRICK MEDICAL CENTER
ABILENE, TX
3
OCEANS BEHAVIORAL HOSPITAL OF ABILENE
ABILENE, TX
N/A
ANSON GENERAL HOSPITAL
ANSON, TX
N/A
Owner & Operator Information
Business Entity
EASTLAND MEMORIAL HOSPITAL DISTRICT
Ownership Structure
- EASTLAND MEMORIAL HOSPITAL DISTRICT Direct: 100%
Management & Direction
- DARREN BOSWELL INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- JAMES EDEN INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- HART-LINE ASSOCIATES LP ADP OF THE SNF
- JOSHUA LEONARD OPERATIONAL/MANAGERIAL CONTROL
- AXEL MARTINEZ IRIZARRY ADP OF THE SNF
- SLP ABILENE II LLC OPERATIONAL/MANAGERIAL CONTROL
- GARY WHITWORTH INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- LABAN WRIGHT CORPORATE OFFICER
- MATHEW ZAHODNIK ADP OF THE SNF
Associated Doctors
No associated doctor information available.
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Hendrick Skilled Nursing Facility | N/A | 5 |
| Clyde Nursing Center | N/A | 5 |
| Wesley Court Health Center | N/A | 5 |
| Windcrest Health and Rehabilitation | N/A | 4 |
| Homestead Nursing and Rehabilitation of Baird | N/A | 5 |
| Wisteria Place | N/A | 3 |
| Mesa Springs Healthcare Center | N/A | 2 |
| Northern Oaks Living and Rehabilitation Center | N/A | 3 |
| Avir at Coronado | N/A | 3 |
| Willowcreek Rehab and Nursing | N/A | 2 |
Related Analysis
Best Nursing Homes in Abilene, TX
Compare The Oaks at Radford Hills Healthcare Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
The Oaks at Radford Hills Healthcare Center has a 2-star CMS overall rating out of 5, which indicates
care quality that may need improvement.
The nursing staff spends 2.91 hours per resident daily, compared to the national average of 3.87 hours.
The Oaks at Radford Hills Healthcare Center is certified to accept Medicare and Medicaid and provides comprehensive nursing home services including:
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
The Oaks at Radford Hills Healthcare Center accepts Medicare and Medicaid, which helps cover costs for eligible residents. Specific pricing varies based on:
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact The Oaks at Radford Hills Healthcare Center directly at 3256723236. Their admissions team can help determine coverage and out-of-pocket expenses.
When visiting The Oaks at Radford Hills Healthcare Center, pay attention to these important factors:
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.