About San Diego Post-Acute Center
San Diego Post-acute Center, located in EL CAJON, CA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose San Diego Post-Acute Center
- More Nursing Time: Staff spends 4.18 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 4.18 hrs
- Safety Record Issues
Chain Affiliations & Network
This facility is part of the PACS GROUP network. This chain operates 279 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Mixed Staffing Levels
San Diego Post-Acute Center provides less care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 1 |
|
| Staffing | 3 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 184 | Feb 27, 2025 |
| Weighted Average | 182 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 23.3% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 9.6% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.2% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.7% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 7.6% |
| Percentage of long-stay residents who lose too much weight (QM404) | 2.1% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 9.4% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 0.4% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 99.5% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 4.3% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 2.7% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 17.2% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 99.6% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 95.2% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 3.3% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 5.1% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | N/A |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 12 complaints
- 2024: 9 complaints
- 2025: 8 complaints
- 2026: 10 complaints
- Total: 39 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Apr 02, 2026 | Ensure that residents are free from significant medication errors. |
| Mar 20, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Feb 22, 2026 | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. |
| Feb 22, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Feb 22, 2026 | Respond appropriately to all alleged violations. |
| Feb 22, 2026 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. |
| Feb 22, 2026 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. |
| Feb 22, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Dec 12, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Dec 12, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Sep 30, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Jun 27, 2025 | Provide and implement an infection prevention and control program. |
| Jun 09, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Jun 09, 2025 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| Apr 16, 2025 | Respond appropriately to all alleged violations. |
| Feb 14, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Oct 04, 2024 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| Jul 31, 2024 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| Jul 31, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jun 26, 2024 | Keep residents' personal and medical records private and confidential. |
| May 31, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Mar 12, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Feb 22, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Jan 15, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jan 15, 2024 | Respond appropriately to all alleged violations. |
| Nov 10, 2023 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Oct 23, 2023 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Oct 23, 2023 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Oct 23, 2023 | Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. |
| Sep 11, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Sep 07, 2023 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Sep 07, 2023 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
| Sep 07, 2023 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Sep 07, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Sep 07, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jul 14, 2023 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Jul 12, 2023 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Jun 21, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Jun 21, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
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Owner & Operator Information
Business Entity
PEPPERBUSH HOLDINGS LLC
Ownership Structure
Management & Direction
- FREDERICK APT CORPORATE OFFICER
- MARK HANCOCK CORPORATE OFFICER
- WILLIAM JENKINS W-2 MANAGING EMPLOYEE
- JOSHUA JERGENSEN CORPORATE OFFICER
- BERNARD MICHLIN CONTRACTED MANAGING EMPLOYEE
- JOHN MITCHELL CORPORATE OFFICER
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Parkside Health and Wellness Center | N/A | 5 |
| Kearny Mesa Convalescent and Nursing Home | N/A | 5 |
| Bradley Court | N/A | 5 |
| Lakeside Special Care Center | N/A | 5 |
| South Bay Post Acute Care | N/A | 5 |
| Grossmont Hospital D/p Snf | N/A | 5 |
| Friendship Manor Nursing and Rehab Center | N/A | 5 |
| Redwood Terrace Health Center | N/A | 5 |
| Helen Bernardy Center D/p Snf | N/A | 5 |
| Bella Vista Health Center | N/A | 5 |
Related Analysis
Best Nursing Homes in EL CAJON, CA
Compare San Diego Post-Acute Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact San Diego Post-Acute Center directly at 6194411988. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.