About Country Hills Post Acute
Country Hills Post Acute, located in EL CAJON, CA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Country Hills Post Acute
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.80 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the PACS GROUP network. This chain operates 279 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Country Hills Post Acute provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 4 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 247 | Mar 14, 2025 |
| Weighted Average | 220 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 21.1% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 13.6% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.7% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 2.1% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 7.8% |
| Percentage of long-stay residents who lose too much weight (QM404) | 6.1% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.4% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.1% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 13.8% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 3.0% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 99.6% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 88.0% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 2.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 4.9% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 22.9% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 100.0% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 6.2% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 3.9% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 10.0% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 2 complaints
- 2024: 3 complaints
- 2025: 11 complaints
- 2026: 6 complaints
- Total: 22 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Mar 17, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Mar 11, 2026 | Respond appropriately to all alleged violations. |
| Sep 26, 2025 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. |
| Sep 05, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Sep 05, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Sep 05, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Sep 05, 2025 | Provide safe, appropriate pain management for a resident who requires such services. |
| Jul 10, 2025 | Reasonably accommodate the needs and preferences of each resident. |
| May 06, 2025 | Ensure that residents are free from significant medication errors. |
| May 06, 2025 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| May 06, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Mar 21, 2025 | Ensure each resident receives an accurate assessment. |
| Mar 21, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jun 04, 2024 | Meet requirements for the use of electrical equipment. |
| Feb 12, 2024 | Ensure each resident receives an accurate assessment. |
| Feb 12, 2024 | Provide and implement an infection prevention and control program. |
| Nov 29, 2023 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. |
| Jul 08, 2023 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. |
| Jun 21, 2026 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jun 21, 2026 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. |
| Jun 21, 2026 | Ensure that residents are free from significant medication errors. |
| Jun 21, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
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Owner & Operator Information
Business Entity
EL CAJON POST ACUTE LLC
Ownership Structure
Management & Direction
- FREDERICK APT CORPORATE OFFICER
- ZACHARY GRAF W-2 MANAGING EMPLOYEE
- MARK HANCOCK CORPORATE OFFICER
- JOSHUA JERGENSEN CORPORATE OFFICER
- BERNARD MICHLIN CONTRACTED MANAGING EMPLOYEE
- JOHN MITCHELL CORPORATE OFFICER
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Carlsbad By The Sea | N/A | 5 |
| Kearny Mesa Convalescent and Nursing Home | N/A | 5 |
| Parkside Health and Wellness Center | N/A | 5 |
| Bradley Court | N/A | 5 |
| Lakeside Special Care Center | N/A | 5 |
| South Bay Post Acute Care | N/A | 5 |
| Grossmont Hospital D/p Snf | N/A | 5 |
| Friendship Manor Nursing and Rehab Center | N/A | 5 |
| Redwood Terrace Health Center | N/A | 5 |
| Helen Bernardy Center D/p Snf | N/A | 5 |
Related Analysis
Best Nursing Homes in EL CAJON, CA
Compare Country Hills Post Acute to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Country Hills Post Acute directly at 6194418745. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.