About Asistencia Villa Healthcare Center
Asistencia Villa Healthcare Center, located in Redlands, CA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Asistencia Villa Healthcare Center
- More Nursing Time: Staff spends 4.85 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 4.85 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the CRYSTAL SOLORZANO network. This chain operates 10 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Asistencia Villa Healthcare Center provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 3 |
|
| Quality Measures | 3 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 76 | Dec 18, 2025 |
| Weighted Average | 84 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 25.6% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 15.7% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.3% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 0.7% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 13.2% |
| Percentage of long-stay residents who lose too much weight (QM404) | 4.1% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 2.5% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.8% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 6.1% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.8% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 0.0% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 100.0% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.6% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | N/A |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 24.9% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 97.3% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 9.8% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 14.2% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 3.2% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 6 complaints
- 2024: 3 complaints
- 2025: 3 complaints
- 2026: 1 complaint
- Total: 13 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Jan 04, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jul 11, 2025 | Ensure each resident?s drug regimen must be free from unnecessary drugs. |
| Apr 24, 2025 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. |
| Jan 16, 2025 | Ensure that residents are free from significant medication errors. |
| Aug 14, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jul 18, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jun 16, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Dec 20, 2023 | Provide medically-related social services to help each resident achieve the highest possible quality of life. |
| Sep 27, 2023 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Sep 12, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Aug 15, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Aug 15, 2023 | Ensure that residents are free from significant medication errors. |
| Jul 25, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
Nearby Hospitals
HEMET GLOBAL MEDICAL CENTER
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REDLANDS COMMUNITY HOSPITAL
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ARROWHEAD REGIONAL MEDICAL CENTER
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ST BERNARDINE MEDICAL CENTER
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RIVERSIDE COMMUNITY HOSPITAL
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LOMA LINDA UNIVERSITY CHILDREN'S HOSPITAL
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PARKVIEW COMMUNITY HOSPITAL MEDICAL CENTER
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LOMA LINDA VA MEDICAL CENTER
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RIVERSIDE UNIVERSITY HEALTH SYSTEM-MEDICAL CENTER
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SAN GORGONIO MEMORIAL HOSPITAL
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CORONA REGIONAL MEDICAL CENTER
CORONA, CA
SAN ANTONIO REGIONAL HOSPITAL
UPLAND, CA
KAISER FOUNDATION HOSPITAL FONTANA/ONTARIO
FONTANA, CA
COMMUNITY HOSPITAL OF SAN BERNARDINO
SAN BERNARDINO, CA
KAISER FOUNDATION HOSPITAL-MORENO VALLEY
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LOMA LINDA UNIVERSITY MEDICAL CENTER
LOMA LINDA, CA
KAISER FOUNDATION HOSPITAL, RIVERSIDE
RIVERSIDE, CA
MOUNTAINS COMMUNITY HOSPITAL
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BEAR VALLEY COMMUNITY HOSPITAL
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MENIFEE GLOBAL MEDICAL CENTER
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Owner & Operator Information
Business Entity
AVPA, LLC
Ownership Structure
- AVPA 1875 LLC Direct: NO PERCENTAGE PROVIDED
- AVPA LLC Direct: NO PERCENTAGE PROVIDED
- PAOLA DIONISIO Indirect
- CAROLINE DITULLIO Direct: NO PERCENTAGE PROVIDED
- MONETTE DIZON Direct: NO PERCENTAGE PROVIDED
- YOLANDA GASMEN Direct: NO PERCENTAGE PROVIDED
Management & Direction
- AVPA 1875 LLC OPERATIONAL/MANAGERIAL CONTROL
- PAOLA DIONISIO OPERATIONAL/MANAGERIAL CONTROL
- PAOLA DIONISIO MANAGING CONTROL - GOVERNING BODY
- CAROLINE DITULLIO OPERATIONAL/MANAGERIAL CONTROL
- CAROLINE DITULLIO MANAGING CONTROL - GOVERNING BODY
- SOLEA FRANKLIN OPERATIONAL/MANAGERIAL CONTROL
- SOLEA FRANKLIN ADP OF THE SNF
- GATEWAYS REHABILITATION CENTER II LLC ADP OF THE SNF
- JEAN HAGE OPERATIONAL/MANAGERIAL CONTROL
- JEAN HAGE ADP OF THE SNF
- MARK HANSEN OPERATIONAL/MANAGERIAL CONTROL
- MARK HANSEN ADP OF THE SNF
- RENEW HEALTH CONSULTING SERVICES LLC OPERATIONAL/MANAGERIAL CONTROL
- RENEW HEALTH CONSULTING SERVICES LLC ADP OF THE SNF
- VATSALA SHARMA OPERATIONAL/MANAGERIAL CONTROL
- VATSALA SHARMA ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| University Post Acute | N/A | 5 |
| Hillcrest Nursing Home | N/A | 5 |
| Heritage Park Nursing Center | N/A | 5 |
| Riverside Heights Healthcare Center, LLC | N/A | 5 |
| Mountains Community Hosp Dp/snf | N/A | 4 |
| Redlands Comm Hosp D/p Snf | N/A | 5 |
| Ontario Healthcare Center | N/A | 5 |
| Community Convalescent Center of San Bernardino | N/A | 5 |
| Grand Terrace Health Care Center | N/A | 5 |
| Shandin Hills Behavior Therapy Center | N/A | 5 |
Related Analysis
Best Nursing Homes in Redlands, CA
Compare Asistencia Villa Healthcare Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Asistencia Villa Healthcare Center directly at 9097931382. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.