About Westgate Gardens Care Center
Westgate Gardens Care Center, located in VISALIA, CA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Westgate Gardens Care Center
- More Nursing Time: Staff spends 4.14 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 3 Stars
- Nursing Hours 4.14 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the PACS GROUP network. This chain operates 279 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Mixed Staffing Levels
Westgate Gardens Care Center provides less care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 3 |
|
| Health Inspection | 2 |
|
| Quality Measures | 5 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 100 | Feb 24, 2025 |
| Weighted Average | 113 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 17.5% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 11.0% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.2% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.0% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 10.6% |
| Percentage of long-stay residents who lose too much weight (QM404) | 0.9% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.8% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 10.3% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.3% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 99.8% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.2% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 13.2% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 13.3% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 93.8% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 1.4% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 4.1% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 10.7% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 6 complaints
- 2024: 4 complaints
- 2025: 12 complaints
- 2026: 1 complaint
- Total: 23 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Feb 24, 2026 | Make sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space. |
| Dec 29, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Sep 03, 2025 | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| Sep 03, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Aug 12, 2025 | Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. |
| Jul 30, 2025 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Jul 30, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Jul 20, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jun 13, 2025 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. |
| Apr 09, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Mar 30, 2025 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| Mar 04, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jan 03, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Oct 03, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Jun 28, 2024 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. |
| May 03, 2024 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Apr 24, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Dec 14, 2023 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Aug 31, 2023 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| Aug 16, 2023 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Aug 16, 2023 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| Aug 11, 2023 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. |
| Jun 23, 2023 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. |
Nearby Hospitals
KAWEAH HEALTH MEDICAL CENTER
VISALIA, CA
ADVENTIST HEALTH HANFORD
HANFORD, CA
SIERRA VIEW MEDICAL CENTER
PORTERVILLE, CA
ADVENTIST HEALTH TULARE
TULARE, CA
ADVENTIST HEALTH REEDLEY
REEDLEY, CA
PORTERVILLE DEVELOPMENTAL CENTER
PORTERVILLE, CA
Owner & Operator Information
Business Entity
THYME HOLDINGS, LLC
Ownership Structure
Management & Direction
- FREDERICK APT CORPORATE OFFICER
- STEPHEN GROSSMAN CONTRACTED MANAGING EMPLOYEE
- MARK HANCOCK CORPORATE OFFICER
- JOSHUA JERGENSEN CORPORATE OFFICER
- JOHN MITCHELL CORPORATE OFFICER
- JONATHAN WALKER W-2 MANAGING EMPLOYEE
- JONATHAN WALKER OPERATIONAL/MANAGERIAL CONTROL
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Kings Healthcare and Wellness Center LP | N/A | 5 |
| Kaweah Health Skilled Nursing Center | N/A | 5 |
| Sierra View Medical Center | N/A | 4 |
| Dinuba Healthcare | N/A | 4 |
| Brighton Post Acute | N/A | 4 |
| Delta Healthcare and Wellness Center, LP | N/A | 4 |
| Lindsay Gardens Nursing and Rehabilitation | N/A | 5 |
| Manning Gardens Care Center, Inc | N/A | 5 |
| Sequoia Transitional Care | N/A | 4 |
| Bethel Lutheran Home | N/A | 2 |
Related Analysis
Best Nursing Homes in VISALIA, CA
Compare Westgate Gardens Care Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Westgate Gardens Care Center directly at 5597330901. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.