FRIENDS HOUSE

SANTA ROSA, CA • CMS Certification: 555168

  • Date Updated: November 01, 2021
  • Overall Rating: 3 Stars
  • Address: 684 BENICIA DRIVE, SANTA ROSA CA 95409
  • Phone: 7075380152
  • Certified Beds: 34
  • Residents:
  • Occupancy: N/A
  • Fines: $11,375.00
Affiliations Staffing Ratings

About FRIENDS HOUSE

Friends House, located in SANTA ROSA, CA, is a for-profit organization that accepts Medicare. This facility is part of a continuing care retirement community.

Why Families Choose FRIENDS HOUSE

  • Top Ranked: Ranked #4 out of 27 facilities within 25 miles.

Key Performance Indicators

  • CMS Overall Rating 3 Stars
  • Nursing Hours N/A
  • Safety Record Clean

Chain Affiliations & Network

According to CMS records, this facility is independently owned and operated.

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API & MCP access (setup guide)

Nursing Staff Analysis

Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).

Registered Nurses (RN)

-- hrs/day
State: 0.67 US: 0.68

Licensed Practical Nurses

-- hrs/day
State: 1.88 US: 1.54

Certified Assistants

-- hrs/day
State: 2.65 US: 2.33

CMS Quality Ratings

Category Rating Stars
Overall Rating 3
Health Inspection 4
Quality Measures Not Rated
Staffing 1

Health Inspection History

Inspection Cycle Score Date
Cycle 1 (Most Recent) 52 Jul 18, 2019
Cycle 3 32 Jul 14, 2017
Weighted Average 31 Combined Score
Lower scores are better. Scores are based on health inspections and complaint investigations.

Detailed Quality Measures

Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Nov 01, 2021. Some measures may be omitted when CMS does not report a numeric rate for this facility.

Medicare claims-based measures

Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.

Measure Rate
Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) N/A
Percentage of short-stay residents who had an outpatient emergency depar... (QM522) N/A
Number of hospitalizations per 1000 long-stay resident days (QM551) N/A
Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) N/A

MDS-based measures

Resident assessment data; often used for long-stay care quality.

Measure Rate
Percentage of long-stay residents whose need for help with daily activit... (QM401) N/A
Percentage of long-stay residents who lose too much weight (QM404) N/A
Percentage of low risk long-stay residents who lose control of their bow... (QM405) N/A
Percentage of long-stay residents with a catheter inserted and left in t... (QM406) N/A
Percentage of long-stay residents with a urinary tract infection (QM407) N/A
Percentage of long-stay residents who have depressive symptoms (QM408) N/A
Percentage of long-stay residents who were physically restrained (QM409) N/A
Percentage of long-stay residents experiencing one or more falls with ma... (QM410) N/A
Percentage of long-stay residents assessed and appropriately given the p... (QM415) N/A
Percentage of long-stay residents who received an antipsychotic medicati... (QM419) N/A
Percentage of short-stay residents assessed and appropriately given the... (QM430) N/A
Percentage of short-stay residents who newly received an antipsychotic m... (QM434) N/A
Percentage of long-stay residents whose ability to move independently wo... (QM451) N/A
Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) N/A
Percentage of high risk long-stay residents with pressure ulcers (QM453) N/A
Percentage of long-stay residents assessed and appropriately given the s... (QM454) 92.0%
Percentage of short-stay residents who made improvements in function (QM471) N/A
Percentage of short-stay residents who were assessed and appropriately g... (QM472) 96.3%

Complaints & Deficiencies

Complaint History by Year

This chart shows the number of complaints filed each year.

Summary:

  • 2019: 1 complaint
  • Total: 1 complaints on record
No recent complaints (since Jan 2023) found for this facility.

Nearby Hospitals

2
2
3
3
3
4
4
4
4
5
HEALDSBURG HOSPITAL

HEALDSBURG, CA

N/A
N/A
N/A
N/A

Owner & Operator Information

Business Entity

Legal Business Name Not Available

Management & Direction

No management information provided.

Associated Doctors

No associated doctor information available.

Local Comparison

Facility Distance Rating
Healdsburg Hospital D/p Snf N/A 5
Cloverdale Healthcare Center N/A 5
Summerfield Health Care Center N/A 5
Petaluma Post-Acute Rehabilitation N/A 5
The Meadows of Napa Valley N/A 5
Dept of State Hospitals - Napa D/p Snf N/A 5
Spring Lake Village N/A 5
Valley of The Moon Post Acute N/A 4
Apple Valley Post-Acute Rehab N/A 5
Hillcrest Post Acute N/A 5

Related Analysis

Best Nursing Homes in SANTA ROSA, CA

Compare FRIENDS HOUSE to the top-rated facilities in the area.

Ownership Details

Complete list of registered owners, including direct and indirect ownership.

Noted Deficiencies

Detailed history of deficiencies with descriptions and correction dates.

Nursing Hours Analysis

Detailed breakdown of staffing hours per resident by role.

Frequently Asked Questions

FRIENDS HOUSE has a 3-star CMS overall rating out of 5, which indicates good quality care meeting industry standards.

FRIENDS HOUSE is certified to accept Medicare and provides comprehensive nursing home services including:
  • Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
  • Long-term Residential Care: Assistance with daily living activities for extended stays
  • Short-term Rehabilitation: Recovery services after hospital stays or surgeries
  • Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
The facility has 34 certified beds.

FRIENDS HOUSE accepts Medicare, which helps cover costs for eligible residents. Specific pricing varies based on:
  • Level of care needed (skilled nursing vs. long-term care)
  • Room type (private vs. semi-private)
  • Insurance coverage (Medicare, Medicaid, private insurance)
  • Length of stay and specific services required

For current rates and to discuss payment options, contact FRIENDS HOUSE directly at 7075380152. Their admissions team can help determine coverage and out-of-pocket expenses.

When visiting FRIENDS HOUSE, pay attention to these important factors:

Environment & Cleanliness

  • Overall cleanliness and odors
  • Resident room conditions
  • Common area maintenance
  • Safety features and accessibility

Staff & Care Quality

  • Staff-to-resident ratios
  • How staff interact with residents
  • Response time to resident needs
  • Staff knowledge and professionalism

Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.

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