About Poway Healthcare Center
Poway Healthcare Center, located in POWAY, CA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Poway Healthcare Center
- High Quality Care: With a 5-star CMS rating, this facility demonstrates high standards.
- More Nursing Time: Staff spends 4.08 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 5 Stars
- Nursing Hours 4.08 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the PACS GROUP network. This chain operates 279 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Mixed Staffing Levels
Poway Healthcare Center provides less care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 5 |
|
| Health Inspection | 4 |
|
| Quality Measures | 5 |
|
| Staffing | 3 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 32 | May 08, 2025 |
| Weighted Average | 46 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 26.1% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 18.1% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.4% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.2% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 5.9% |
| Percentage of long-stay residents who lose too much weight (QM404) | 1.4% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 1.3% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 2.2% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 2.9% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 0.0% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 100.0% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.9% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 3.3% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 7.8% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 100.0% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 5.7% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 6.1% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 0.7% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 3 complaints
- 2024: 5 complaints
- 2025: 4 complaints
- Total: 12 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Sep 12, 2025 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. |
| Sep 09, 2025 | Respond appropriately to all alleged violations. |
| Sep 05, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| May 05, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Oct 31, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Oct 11, 2024 | Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid. |
| Mar 31, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Mar 14, 2024 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Jan 09, 2024 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. |
| Aug 25, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jun 30, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| May 24, 2023 | Keep residents' personal and medical records private and confidential. |
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VA SAN DIEGO HEALTHCARE SYSTEM
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UC SAN DIEGO HEALTH HILLCREST - HILLCREST MED CTR
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Owner & Operator Information
Business Entity
POPLAR HOLDINGS LLC
Ownership Structure
- BAY BRIDGE CAPITAL PARTNERS LLC Indirect
- HUDSON RIVER OPCO LLC Direct: 100%
- PROVIDENCE GROUP INC. Indirect
Management & Direction
- FREDERICK APT CORPORATE OFFICER
- JOSHUA JERGENSEN CORPORATE OFFICER
- JOHN MITCHELL CORPORATE OFFICER
- AUSTIN PEPIN W-2 MANAGING EMPLOYEE
- MOHINDERPAL THAPER CONTRACTED MANAGING EMPLOYEE
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Carlsbad By The Sea | N/A | 5 |
| Parkside Health and Wellness Center | N/A | 5 |
| Kearny Mesa Convalescent and Nursing Home | N/A | 5 |
| Bradley Court | N/A | 5 |
| Lakeside Special Care Center | N/A | 5 |
| South Bay Post Acute Care | N/A | 5 |
| Grossmont Hospital D/p Snf | N/A | 5 |
| Friendship Manor Nursing and Rehab Center | N/A | 5 |
| Redwood Terrace Health Center | N/A | 5 |
| Villa Coronado D/p Snf | N/A | 5 |
Related Analysis
Best Nursing Homes in POWAY, CA
Compare Poway Healthcare Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Poway Healthcare Center directly at 8584855153. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.