About Plymouth Health Services
Plymouth Health Services, located in Plymouth, WI, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Plymouth Health Services
- More Nursing Time: Staff spends 3.96 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.96 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the NORTH SHORE HEALTHCARE network. This chain operates 59 facilities.
Chain Performance Overview
For AI Users, Agents, and Developers
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Mixed Staffing Levels
Plymouth Health Services provides less care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 2 |
|
| Quality Measures | 1 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 72 | Aug 20, 2025 |
| Weighted Average | 80 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | N/A |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | N/A |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 18.5% |
| Percentage of long-stay residents who lose too much weight (QM404) | 9.4% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 5.8% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 4.3% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 7.9% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 8.3% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 95.8% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 59.3% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | N/A |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 27.3% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 95.7% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 63.6% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 0.8% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 22.7% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 38.6% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 2 complaints
- 2024: 13 complaints
- 2025: 1 complaint
- Total: 16 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Aug 01, 2025 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| Nov 01, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Sep 23, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Sep 23, 2024 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Sep 23, 2024 | Provide enough food/fluids to maintain a resident's health. |
| Aug 31, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jul 01, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Apr 19, 2024 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| Apr 19, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Apr 19, 2024 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Apr 19, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Apr 19, 2024 | Respond appropriately to all alleged violations. |
| Apr 19, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Apr 19, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Jun 02, 2023 | Respond appropriately to all alleged violations. |
| Jun 02, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
Nearby Hospitals
ST NICHOLAS HOSPITAL
SHEBOYGAN, WI
HOLY FAMILY MEMORIAL
MANITOWOC, WI
SSM HEALTH ST AGNES HOSPITAL-FOND DU LAC
FOND DU LAC, WI
AURORA MEDICAL CENTER SHEBOYGAN COUNTY
SHEBOYGAN, WI
ASCENSION CALUMET HOSPITAL
CHILTON, WI
FOND DU LAC COUNTY ACUTE PSYCH UNIT
FOND DU LAC, WI
Owner & Operator Information
Business Entity
NSH PLYMOUTH LLC
Ownership Structure
- ARROWHEAD 123 LLC Indirect
- DAVID MILLS Indirect
- NSHR OPERATIONS LLC Direct: 100%
- THE LANE MORRELL BOWEN TRUST Indirect
Management & Direction
- ARROWHEAD 123 LLC ADP OF THE SNF
- TROY BAUMANN CORPORATE DIRECTOR
- TROY BAUMANN OPERATIONAL/MANAGERIAL CONTROL
- CIBC BANK USA OPERATIONAL/MANAGERIAL CONTROL
- CLIFTONLARSONALLEN LLP OPERATIONAL/MANAGERIAL CONTROL
- CLIFTONLARSONALLEN LLP ADP OF THE SNF
- CONTINUUM THERAPY PARTNERS LLC OPERATIONAL/MANAGERIAL CONTROL
- CONTINUUM THERAPY PARTNERS LLC ADP OF THE SNF
- JEFFREY HOEHN CORPORATE DIRECTOR
- JEFFREY HOEHN OPERATIONAL/MANAGERIAL CONTROL
- NORTH SHORE HEALTHCARE LLC OPERATIONAL/MANAGERIAL CONTROL
- NORTH SHORE HEALTHCARE LLC ADP OF THE SNF
- NSH REHAB LLC OPERATIONAL/MANAGERIAL CONTROL
- NSH REHAB LLC ADP OF THE SNF
- THE LANE MORRELL BOWEN TRUST ADP OF THE SNF
- WIPFLI LLP OPERATIONAL/MANAGERIAL CONTROL
- WIPFLI LLP ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Harbor Haven Health and Rehabilitation | N/A | 5 |
| St Marys Home For The Aged | N/A | 4 |
| Shady Lane Nursing Care Center | N/A | 5 |
| Sheboygan Progressive Health Services | N/A | 4 |
| Willowdale Health Services | N/A | 4 |
| Morningside Health Services | N/A | 4 |
| Complete Care at Manitowoc LLC | N/A | 3 |
| Edenbrook of Fond Du Lac | N/A | 3 |
| Meadow View Health Services | N/A | 4 |
| Cedar Lake Health and Rehab Center | N/A | 4 |
Related Analysis
Best Nursing Homes in Plymouth, WI
Compare Plymouth Health Services to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Plymouth Health Services directly at 9208934777. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.