About Dove Healthcare - Spooner
Dove Healthcare - Spooner, located in SPOONER, WI, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Dove Healthcare - Spooner
- More Nursing Time: Staff spends 4.44 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 4.44 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the DOVE HEALTHCARE network. This chain operates 11 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Dove Healthcare - Spooner provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 2 |
|
| Quality Measures | 2 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 56 | Jul 23, 2025 |
| Weighted Average | 78 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 35.3% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 21.1% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.6% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 6.0% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 20.7% |
| Percentage of long-stay residents who lose too much weight (QM404) | 8.5% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 1.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 6.6% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.6% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 0.6% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 98.8% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 97.0% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 2.7% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 19.9% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 14.8% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 97.9% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 5.3% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 25.4% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 7.3% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 2 complaints
- 2025: 2 complaints
- 2026: 1 complaint
- Total: 5 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Mar 05, 2026 | Have exits that are accessible at all times. |
| Aug 13, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Feb 21, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Oct 11, 2024 | Keep all essential equipment working safely. |
| Jun 20, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
Nearby Hospitals
MARSHFIELD MEDICAL CENTER - RICE LAKE
RICE LAKE, WI
TAMARACK HEALTH HAYWARD MEDICAL CENTER
HAYWARD, WI
SPOONER HEALTH SYSTEM
SPOONER, WI
INDIANHEAD MEDICAL CTR
SHELL LAKE, WI
CUMBERLAND MEMORIAL HOSPITAL
CUMBERLAND, WI
Owner & Operator Information
Business Entity
SPOONER REHABILITATION AND NURSING CENTER LLC
Ownership Structure
- DIVINE HC HOLDCO LLC Indirect
- GOLDSTAR - DIVINE HOLDINGS SPOONER LLC Indirect
- GOLDSTAR CAPITAL PARTNERS LLC Indirect
- GOLDSTAR WISCONSIN ASSOCIATES LLC Indirect
- ISAAK MARKOVITS Indirect
- ILAN RICHLAND Indirect
- SPOONER OPCO HOLDCO LLC Direct: 100%
Management & Direction
- JEFFREY DUNHAM CONTRACTED MANAGING EMPLOYEE
- DAVID GOLDNER CORPORATE OFFICER
- ISAAK MARKOVITS CORPORATE OFFICER
- KALI MERTENS W-2 MANAGING EMPLOYEE
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Dove Healthcare - Rice Lake | N/A | 5 |
| Shell Lake Health Care Center | N/A | 3 |
| Care and Rehab - Cumberland | N/A | 4 |
| Hayward Health Services | N/A | 3 |
| Dove Healthcare - Spooner | N/A | 2 |
| Heritage Lakeside | N/A | 1 |
Related Analysis
Best Nursing Homes in SPOONER, WI
Compare Dove Healthcare - Spooner to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Dove Healthcare - Spooner directly at 7156351415. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.