About Montello Care Center
Montello Care Center, located in Montello, WI, is a non-profit organization that accepts Medicare and Medicaid.
Why Families Choose Montello Care Center
- More Nursing Time: Staff spends 5.29 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 5.29 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the WISCONSIN ILLINOIS SENIOR HOUSING, INC. network. This chain operates 7 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Montello Care Center provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 3 |
|
| Staffing | 3 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 140 | Dec 04, 2025 |
| Weighted Average | 180 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 22.1% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 18.3% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 9.9% |
| Percentage of long-stay residents who lose too much weight (QM404) | 7.5% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 4.1% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 8.2% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 6.2% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 1.0% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 88.7% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 83.6% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 2.6% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | N/A |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 2.5% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 96.2% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 90.2% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 10.3% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 21.0% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 19.1% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 3 complaints
- 2024: 12 complaints
- 2025: 15 complaints
- Total: 30 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Dec 29, 2025 | Respond appropriately to all alleged violations. |
| Nov 10, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Nov 10, 2025 | Respond appropriately to all alleged violations. |
| Nov 10, 2025 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. |
| Aug 22, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jul 10, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Jul 10, 2025 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| Jul 10, 2025 | Provide and implement an infection prevention and control program. |
| Jul 10, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Jul 10, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Jul 10, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| May 05, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| May 05, 2025 | Respond appropriately to all alleged violations. |
| May 05, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| May 05, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Nov 08, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Nov 08, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Sep 16, 2024 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| Aug 26, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Aug 26, 2024 | Respond appropriately to all alleged violations. |
| Aug 26, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Aug 26, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| May 09, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| May 09, 2024 | Provide and implement an infection prevention and control program. |
| May 09, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| May 09, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| May 09, 2024 | Respond appropriately to all alleged violations. |
| Oct 18, 2023 | Provide and implement an infection prevention and control program. |
| Aug 09, 2023 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| Aug 09, 2023 | Provide safe and appropriate respiratory care for a resident when needed. |
Nearby Hospitals
MARSHFIELD MEDICAL CENTER - BEAVER DAM (MMC-BD)
BEAVER DAM, WI
ASPIRUS DIVINE SAVIOR HOSPITAL
PORTAGE, WI
THEDACARE MEDICAL CENTER - BERLIN INC
BERLIN, WI
SSM HEALTH ST CLARE HOSPITAL - BARABOO
BARABOO, WI
GUNDERSEN MOUNDVIEW HOSPITAL AND CLINICS
FRIENDSHIP, WI
Owner & Operator Information
Business Entity
WISCONSIN ILLINOIS SENIOR HOUSING INC
Ownership Structure
Management & Direction
- DANA BURKE W-2 MANAGING EMPLOYEE
- CARRIAGE HEALTHCARE COMPANIES INC OPERATIONAL/MANAGERIAL CONTROL
- LORI DUPONT CORPORATE DIRECTOR
- MIRIAM GEHLER CORPORATE DIRECTOR
- KERI GERLACH CORPORATE DIRECTOR
- ANDREW KERWIN CORPORATE DIRECTOR
- RAJEEV KUMAR CORPORATE DIRECTOR
- KAREN LACKE (CARRIG) CORPORATE DIRECTOR
- NICHOLAS LYNN CORPORATE DIRECTOR
- STEPHANIE SHERMAN CORPORATE OFFICER
- ROBERT SIEBEL OPERATIONAL/MANAGERIAL CONTROL
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Columbia Health Care Center | N/A | 5 |
| Markesan Resident Home | N/A | 5 |
| Juliette Manor | N/A | 4 |
| Whispering Pines Nursing and Rehab, LLC | N/A | 3 |
| Wisconsin Dells Health Services | N/A | 3 |
| Randolph Health Services | N/A | 2 |
| Complete Care at Jefferson Meadows LLC | N/A | 2 |
| Hillside Manor | N/A | 1 |
| Montello Care Center | N/A | 1 |
| Beaver Dam Health Care Center | N/A | 1 |
Related Analysis
Best Nursing Homes in Montello, WI
Compare Montello Care Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Montello Care Center directly at 6082972153. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.