About Luther Manor
Luther Manor, located in MILWAUKEE, WI, is a non-profit organization that accepts Medicare and Medicaid. This facility is part of a continuing care retirement community.
Why Families Choose Luther Manor
- More Nursing Time: Staff spends 4.87 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 4.87 hrs
- Safety Record Clean
Chain Affiliations & Network
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Luther Manor provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 4 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 52 | Dec 16, 2025 |
| Weighted Average | 208 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 19.5% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 3.9% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.2% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 2.9% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 21.7% |
| Percentage of long-stay residents who lose too much weight (QM404) | 4.7% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 1.2% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 3.6% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 2.6% |
| Percentage of long-stay residents who were physically restrained (QM409) | 1.6% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 4.3% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 99.7% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 95.1% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.6% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 38.6% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 13.0% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 97.5% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 96.9% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 5.9% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 31.4% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 15.0% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 4 complaints
- 2024: 23 complaints
- 2025: 3 complaints
- 2026: 1 complaint
- Total: 31 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Feb 16, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Aug 21, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| May 31, 2025 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| Apr 27, 2025 | Ensure that residents are free from significant medication errors. |
| Dec 03, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Dec 03, 2024 | Plan the resident's discharge to meet the resident's goals and needs. |
| Nov 29, 2024 | Provide medically-related social services to help each resident achieve the highest possible quality of life. |
| Nov 25, 2024 | Ensure that residents are fully informed and understand their health status, care and treatments. |
| Nov 25, 2024 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. |
| Nov 20, 2024 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Nov 20, 2024 | Respond appropriately to all alleged violations. |
| Nov 20, 2024 | Respond appropriately to all alleged violations. |
| Nov 20, 2024 | PASARR screening for Mental disorders or Intellectual Disabilities |
| Nov 19, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Nov 19, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Nov 08, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Jul 03, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jul 03, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jul 03, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jul 03, 2024 | Respond appropriately to all alleged violations. |
| Jul 03, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Mar 14, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Mar 14, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Mar 04, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Mar 04, 2024 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Mar 04, 2024 | Respond appropriately to all alleged violations. |
| Feb 06, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Aug 25, 2023 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| Aug 25, 2023 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. |
| Aug 25, 2023 | Respond appropriately to all alleged violations. |
| Aug 25, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
Nearby Hospitals
FROEDTERT MEMORIAL LUTHERAN HOSPITAL
MILWAUKEE, WI
MILWAUKEE VA MEDICAL CENTER
MILWAUKEE, WI
ASCENSION COLUMBIA ST MARYS HOSPITAL MILWAUKEE
MILWAUKEE, WI
ASCENSION ST FRANCIS HOSPITAL
MILWAUKEE, WI
COMMUNITY MEMORIAL HOSPITAL
MENOMONEE FALLS, WI
WAUKESHA MEMORIAL HOSPITAL
WAUKESHA, WI
AURORA ST LUKES MEDICAL CENTER
MILWAUKEE, WI
WEST ALLIS MEMORIAL HOSPITAL
WEST ALLIS, WI
ST JOSEPHS COMMUNITY HOSPITAL WEST BEND
WEST BEND, WI
AURORA MEDICAL CTR WASHINGTON COUNTY
HARTFORD, WI
AURORA MEDICAL CENTER
GRAFTON, WI
ASCENSION SE WISCONSIN HOSPITAL
MILWAUKEE, WI
OCONOMOWOC MEMORIAL HOSPITAL
OCONOMOWOC, WI
AURORA MEDICAL CENTER - SUMMIT
SUMMIT, WI
FROEDTERT COMMUNITY HOSPITAL
NEW BERLIN, WI
ASCENSION WISCONSIN HOSP MENOMONEE FALLS CAMPUS
MENOMONEE FALLS, WI
CHILDRENS HOSPITAL OF WISCONSIN
MILWAUKEE, WI
AURORA PSYCHIATRIC HOSPITAL
WAUWATOSA, WI
ORTHOPAEDIC HOSPITAL OF WISCONSIN
GLENDALE, WI
MIDWEST ORTHOPEDIC SPECIALTY HOSPITAL
FRANKLIN, WI
Owner & Operator Information
Business Entity
UNITED LUTHERAN PROGRAM FOR THE AGING, INC
Ownership Structure
Management & Direction
- STEPHANIE CHEDID CORPORATE OFFICER
- STEPHANIE CHEDID ADP OF THE SNF
- DELILA COOPER ADP OF THE SNF
- DELILA COOPER OPERATIONAL/MANAGERIAL CONTROL
- KAREN GIBBS ADP OF THE SNF
- KAREN GIBBS OPERATIONAL/MANAGERIAL CONTROL
- PATRICK HANSEN CORPORATE OFFICER
- PATRICK HANSEN ADP OF THE SNF
- PATRICK HANSEN OPERATIONAL/MANAGERIAL CONTROL
- KIM JUNG OPERATIONAL/MANAGERIAL CONTROL
- KIM JUNG ADP OF THE SNF
- ARTHUR KEUP CORPORATE OFFICER
- ARTHUR KEUP ADP OF THE SNF
- SELECT REHABILITATION LLC ADP OF THE SNF
- SELECT REHABILITATION LLC OPERATIONAL/MANAGERIAL CONTROL
- SODEXO AMERICA LLC ADP OF THE SNF
- SODEXO AMERICA LLC OPERATIONAL/MANAGERIAL CONTROL
- UNITED LUTHERAN PROGRAM FOR THE AGING INC ADP OF THE SNF
- UNITED LUTHERAN PROGRAM FOR THE AGING INC OPERATIONAL/MANAGERIAL CONTROL
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Clement Manor Health Care Center | N/A | 5 |
| Lasata Care Center | N/A | 5 |
| Masonic Center For Health and Rehab Inc | N/A | 5 |
| Milwaukee Catholic Home | N/A | 5 |
| Milwaukee Health and Rehab | N/A | 4 |
| Shorehaven Hlth and Rehab Ctr | N/A | 5 |
| Complete Care at Germantown | N/A | 4 |
| Cedarburg Health Services | N/A | 3 |
| St Ann Health and Rehabilitation Center | N/A | 4 |
| Complete Care at Hales Corners | N/A | 3 |
Related Analysis
Best Nursing Homes in MILWAUKEE, WI
Compare Luther Manor to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Luther Manor directly at 4144643880. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.