Burlington Health and Rehabilitation Center

BURLINGTON, WI • CMS Certification: 525482

  • Date Updated: May 01, 2026
  • Overall Rating: 1 Stars
  • Address: 677 E STATE ST, BURLINGTON WI 53105
  • Phone: 2627639531

About Burlington Health and Rehabilitation Center

Burlington Health And Rehabilitation Center, located in BURLINGTON, WI, is a for-profit organization that accepts Medicare and Medicaid.

Why Families Choose Burlington Health and Rehabilitation Center

Key Performance Indicators

  • CMS Overall Rating 1 Stars
  • Nursing Hours 3.48 hrs
  • Safety Record Clean

Chain Affiliations & Network

This facility is part of the CHAMPION CARE network. This chain operates 21 facilities.

Chain Performance Overview

Inspection
2.2
Staffing
2.2
Quality
2.9

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Nursing Staff Analysis

Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).

Below Average Staffing

Burlington Health and Rehabilitation Center provides less care hours than the state average and less than the national average.

Registered Nurses (RN)

0.68 hrs/day
State: 0.98 US: 0.68
Case Mix Adj: 0.66
Quality Adj: 0.70

Licensed Practical Nurses

1.45 hrs/day
State: 1.63 US: 1.54
Case Mix Adj: 0.84
Quality Adj: 0.78

Certified Assistants

2.03 hrs/day
State: 2.57 US: 2.33
Case Mix Adj: 2.27
Quality Adj: 2.07

CMS Quality Ratings

Category Rating Stars
Overall Rating 1
Health Inspection 1
Quality Measures 3
Staffing 2

Health Inspection History

Inspection Cycle Score Date
Cycle 1 (Most Recent) 252 Aug 13, 2025
Weighted Average 427 Combined Score
Lower scores are better. Scores are based on health inspections and complaint investigations.

Detailed Quality Measures

Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.

Medicare claims-based measures

Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.

Measure Rate
Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) 14.7%
Percentage of short-stay residents who had an outpatient emergency depar... (QM522) 20.8%
Number of hospitalizations per 1000 long-stay resident days (QM551) 1.5%
Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) 1.3%

MDS-based measures

Resident assessment data; often used for long-stay care quality.

Measure Rate
Percentage of long-stay residents whose need for help with daily activit... (QM401) 1.8%
Percentage of long-stay residents who lose too much weight (QM404) 5.2%
Percentage of long-stay residents with a catheter inserted and left in t... (QM406) 1.5%
Percentage of long-stay residents with a urinary tract infection (QM407) 0.0%
Percentage of long-stay residents who have depressive symptoms (QM408) 5.7%
Percentage of long-stay residents who were physically restrained (QM409) 0.0%
Percentage of long-stay residents experiencing one or more falls with ma... (QM410) 3.2%
Percentage of long-stay residents assessed and appropriately given the p... (QM415) 99.0%
Percentage of short-stay residents assessed and appropriately given the... (QM430) 95.2%
Percentage of short-stay residents who newly received an antipsychotic m... (QM434) 1.1%
Percentage of long-stay residents whose ability to walk independently wo... (QM451) 13.5%
Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) 27.8%
Percentage of long-stay residents assessed and appropriately given the s... (QM454) 97.6%
Percentage of short-stay residents who were assessed and appropriately g... (QM472) 80.4%
Percentage of long-stay residents with pressure ulcers (QM479) 5.5%
Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) 15.6%
Percentage of long-stay residents who received an antipsychotic medicati... (QM481) 17.3%

Complaints & Deficiencies

Complaint History by Year

This chart shows the number of complaints filed each year.

Summary:

  • 2023: 15 complaints
  • 2024: 18 complaints
  • 2025: 25 complaints
  • 2026: 1 complaint
  • Total: 59 complaints on record

Recent Complaints (Since Jan 2023)

Date Description
Jan 22, 2026 Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Sep 12, 2025 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Sep 12, 2025 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Sep 12, 2025 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Sep 12, 2025 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Sep 12, 2025 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Sep 12, 2025 Provide care and assistance to perform activities of daily living for any resident who is unable.
Sep 12, 2025 Provide appropriate treatment and care according to orders, resident?s preferences and goals.
Sep 12, 2025 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Sep 12, 2025 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Sep 12, 2025 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 12, 2025 Provide safe, appropriate pain management for a resident who requires such services.
Sep 12, 2025 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Sep 12, 2025 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Sep 12, 2025 Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Sep 12, 2025 Provide and implement an infection prevention and control program.
Sep 12, 2025 Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Jul 22, 2025 Provide and implement an infection prevention and control program.
Jun 05, 2025 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Jun 05, 2025 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Jun 05, 2025 Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Jun 05, 2025 Ensure that residents are free from significant medication errors.
Jun 05, 2025 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Jun 05, 2025 Provide safe, appropriate dialysis care/services for a resident who requires such services.
Jun 05, 2025 Allow residents to self-administer drugs if determined clinically appropriate.
Feb 27, 2025 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Oct 31, 2024 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Oct 31, 2024 Provide and implement an infection prevention and control program.
Oct 31, 2024 Ensure that residents are free from significant medication errors.
Oct 31, 2024 Ensure medication error rates are not 5 percent or greater.
Oct 31, 2024 Ensure each resident?s drug regimen must be free from unnecessary drugs.
Oct 31, 2024 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Oct 31, 2024 Provide safe and appropriate respiratory care for a resident when needed.
Oct 31, 2024 Provide enough food/fluids to maintain a resident's health.
Oct 31, 2024 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Oct 31, 2024 Provide appropriate treatment and care according to orders, resident?s preferences and goals.
Oct 31, 2024 Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Oct 31, 2024 Respond appropriately to all alleged violations.
Oct 31, 2024 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Oct 31, 2024 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Jul 05, 2024 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Jun 13, 2024 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jun 12, 2024 Provide medically-related social services to help each resident achieve the highest possible quality of life.
Apr 17, 2024 Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Dec 06, 2023 Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.
Dec 06, 2023 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Dec 06, 2023 Respond appropriately to all alleged violations.
Dec 06, 2023 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Dec 06, 2023 Respond appropriately to all alleged violations.
Dec 06, 2023 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Dec 06, 2023 Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Dec 06, 2023 Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Oct 17, 2023 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Oct 17, 2023 1) Protect residents from being forced to work at the nursing home, or 2) let residents work if they want to.
Oct 17, 2023 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Oct 17, 2023 Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident?s advance directives.
Oct 17, 2023 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Oct 17, 2023 Observe each nurse aide's job performance and give regular training.
Oct 17, 2023 Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Note: Table shows only complaints filed since Jan 1, 2023. See chart for historical trends.

Owner & Operator Information

Business Entity

THE BAY AT BURLINGTON HEALTH AND REHABILITATION LLC

Ownership Structure

Management & Direction

Associated Doctors

No associated doctor information available.

Related Analysis

Best Nursing Homes in BURLINGTON, WI

Compare Burlington Health and Rehabilitation Center to the top-rated facilities in the area.

Ownership Details

Complete list of registered owners, including direct and indirect ownership.

Noted Deficiencies

Detailed history of deficiencies with descriptions and correction dates.

Nursing Hours Analysis

Detailed breakdown of staffing hours per resident by role.

Frequently Asked Questions

Burlington Health and Rehabilitation Center has a 1-star CMS overall rating out of 5, which indicates care quality that may need improvement. The nursing staff spends 3.48 hours per resident daily, compared to the national average of 3.87 hours.

Burlington Health and Rehabilitation Center is certified to accept Medicare and Medicaid and provides comprehensive nursing home services including:
  • Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
  • Long-term Residential Care: Assistance with daily living activities for extended stays
  • Short-term Rehabilitation: Recovery services after hospital stays or surgeries
  • Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
The facility has 123 certified beds.

Burlington Health and Rehabilitation Center accepts Medicare and Medicaid, which helps cover costs for eligible residents. Specific pricing varies based on:
  • Level of care needed (skilled nursing vs. long-term care)
  • Room type (private vs. semi-private)
  • Insurance coverage (Medicare, Medicaid, private insurance)
  • Length of stay and specific services required

For current rates and to discuss payment options, contact Burlington Health and Rehabilitation Center directly at 2627639531. Their admissions team can help determine coverage and out-of-pocket expenses.

When visiting Burlington Health and Rehabilitation Center, pay attention to these important factors:

Environment & Cleanliness

  • Overall cleanliness and odors
  • Resident room conditions
  • Common area maintenance
  • Safety features and accessibility

Staff & Care Quality

  • Staff-to-resident ratios
  • How staff interact with residents
  • Response time to resident needs
  • Staff knowledge and professionalism

Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.

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