About Oakwood Health Services
Oakwood Health Services, located in ALTOONA, WI, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Oakwood Health Services
- More Nursing Time: Staff spends 3.93 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 3.93 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the NORTH SHORE HEALTHCARE network. This chain operates 59 facilities.
Chain Performance Overview
For AI Users, Agents, and Developers
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Mixed Staffing Levels
Oakwood Health Services provides less care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 2 |
|
| Quality Measures | 3 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 44 | Mar 11, 2026 |
| Weighted Average | 72 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 18.6% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 23.2% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.4% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.4% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 23.3% |
| Percentage of long-stay residents who lose too much weight (QM404) | 6.5% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 3.4% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 3.6% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 15.2% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 4.3% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 91.5% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 64.5% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 38.9% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 26.6% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 95.2% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 66.1% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 2.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 31.8% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 11.3% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 1 complaint
- 2024: 5 complaints
- 2025: 2 complaints
- Total: 8 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Jun 18, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Feb 03, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Sep 19, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Sep 19, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Aug 12, 2024 | Provide enough food/fluids to maintain a resident's health. |
| Aug 12, 2024 | Provide and implement an infection prevention and control program. |
| Aug 12, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Sep 09, 2023 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
Nearby Hospitals
MARSHFIELD MEDICAL CENTER - EAU CLAIRE
EAU CLAIRE, WI
MAYO CLINIC HEALTH SYSTEM-RED CEDAR INC
MENOMONIE, WI
MAYO CLINIC HEALTH SYSTEM CHIPPEWA VALLEY
BLOOMER, WI
MAYO CLINIC HEALTH SYSTEM EAU CLAIRE HOSPITAL
EAU CLAIRE, WI
OAKLEAF SURGICAL HOSPITAL
ALTOONA, WI
MAYO CLINIC HEALTH SYSTEM OAKRIDGE
OSSEO, WI
Owner & Operator Information
Business Entity
NSH ALTOONA LLC
Ownership Structure
- DAVID MILLS Indirect
- NSHF OPERATIONS LLC Direct: 100%
Management & Direction
- TROY BAUMANN ADP OF THE SNF
- TROY BAUMANN CORPORATE DIRECTOR
- TROY BAUMANN OPERATIONAL/MANAGERIAL CONTROL
- CHRISTINA BELONGIA OPERATIONAL/MANAGERIAL CONTROL
- CHRISTINA BELONGIA ADP OF THE SNF
- CIBC BANK USA OPERATIONAL/MANAGERIAL CONTROL
- CLIFTONLARSONALLEN LLP ADP OF THE SNF
- CLIFTONLARSONALLEN LLP OPERATIONAL/MANAGERIAL CONTROL
- CONTINUUM THERAPY PARTNERS LLC OPERATIONAL/MANAGERIAL CONTROL
- CONTINUUM THERAPY PARTNERS LLC ADP OF THE SNF
- DARREN GEE ADP OF THE SNF
- DARREN GEE OPERATIONAL/MANAGERIAL CONTROL
- LAUREN GREER ADP OF THE SNF
- LAUREN GREER OPERATIONAL/MANAGERIAL CONTROL
- JEFFREY HOEHN CORPORATE DIRECTOR
- JEFFREY HOEHN OPERATIONAL/MANAGERIAL CONTROL
- JEFFREY HOEHN ADP OF THE SNF
- HARRY HOSTETLER ADP OF THE SNF
- HARRY HOSTETLER OPERATIONAL/MANAGERIAL CONTROL
- NORTH SHORE HEALTHCARE LLC ADP OF THE SNF
- NORTH SHORE HEALTHCARE LLC OPERATIONAL/MANAGERIAL CONTROL
- NSH REHAB LLC ADP OF THE SNF
- NSH REHAB LLC OPERATIONAL/MANAGERIAL CONTROL
- NSHF WISCONSIN LLC ADP OF THE SNF
- OAKWOOD PROPERTY HOLDINGS LLC ADP OF THE SNF
- COLLEEN PATZER ADP OF THE SNF
- COLLEEN PATZER OPERATIONAL/MANAGERIAL CONTROL
- BRIAN PURTELL OPERATIONAL/MANAGERIAL CONTROL
- BRIAN PURTELL ADP OF THE SNF
- KAIYA SHRADER OPERATIONAL/MANAGERIAL CONTROL
- KAIYA SHRADER ADP OF THE SNF
- WIPFLI LLP ADP OF THE SNF
- WIPFLI LLP OPERATIONAL/MANAGERIAL CONTROL
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| American Lutheran Home-Menomonie | N/A | 5 |
| American Lutheran Home-Mondovi | N/A | 5 |
| The Neighbors - West Neighborhood | N/A | 5 |
| Cornell Health Services | N/A | 5 |
| Dove Healthcare - South Eau Claire | N/A | 5 |
| Wi Veterans Home at Chippewa Falls | N/A | 5 |
| Dove Healthcare - Bloomer | N/A | 5 |
| Dove Healthcare - Regional Vent Center | N/A | 5 |
| Chippewa Manor Nursing and Rehabilitation | N/A | 5 |
| Dove Healthcare - Osseo | N/A | 4 |
Related Analysis
Best Nursing Homes in ALTOONA, WI
Compare Oakwood Health Services to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Oakwood Health Services directly at 7158330400. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.