About Stevens Point Health Services
Stevens Point Health Services, located in Stevens Point, WI, is a for-profit organization that accepts Medicare and Medicaid. This facility is part of a continuing care retirement community.
Why Families Choose Stevens Point Health Services
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.71 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the NORTH SHORE HEALTHCARE network. This chain operates 59 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Stevens Point Health Services provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 2 |
|
| Quality Measures | 1 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 64 | Jul 23, 2025 |
| Weighted Average | 96 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 42.6% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 28.3% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 15.0% |
| Percentage of long-stay residents who lose too much weight (QM404) | 9.7% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.7% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 7.3% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 3.5% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 0.8% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 94.5% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 67.6% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 3.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 25.9% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 31.0% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 89.7% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 62.1% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 5.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 32.4% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 16.9% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 6 complaints
- 2024: 12 complaints
- 2025: 11 complaints
- Total: 29 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Jul 10, 2025 | Provide and implement an infection prevention and control program. |
| Jul 10, 2025 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. |
| Jul 10, 2025 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
| Jul 10, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jul 10, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| May 01, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| May 01, 2025 | Respond appropriately to all alleged violations. |
| May 01, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| May 01, 2025 | Provide and implement an infection prevention and control program. |
| Mar 07, 2025 | Provide enough food/fluids to maintain a resident's health. |
| Mar 07, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Dec 03, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Dec 03, 2024 | Provide and implement an infection prevention and control program. |
| Sep 06, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Sep 06, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Jun 03, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jun 03, 2024 | Provide safe, appropriate pain management for a resident who requires such services. |
| Mar 06, 2024 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Mar 05, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Mar 05, 2024 | Respond appropriately to all alleged violations. |
| Feb 01, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Feb 01, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jan 15, 2024 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| Dec 15, 2023 | Have properly installed electrical wiring and gas equipment. |
| Jul 18, 2023 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Jul 18, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jul 18, 2023 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| May 25, 2023 | Respond appropriately to all alleged violations. |
| May 25, 2023 | Provide care or services that was trauma informed and/or culturally competent. |
Nearby Hospitals
ASPIRUS RIVERVIEW HOSPITAL & CLINICS INC
WISCONSIN RAPIDS, WI
THEDACARE MEDICAL CENTER-WAUPACA
WAUPACA, WI
ASPIRUS STEVENS POINT HOSPITAL & CLINICS, INC.
STEVENS POINT, WI
MARSHFIELD MEDICAL CENTER - RIVER REGION
STEVENS POINT, WI
THEDACARE MEDICAL CENTER - WILD ROSE
WILD ROSE, WI
NORTH CENTRAL HEALTH CARE
WAUSAU, WI
Owner & Operator Information
Business Entity
NSH STEVENS POINT LLC
Ownership Structure
- ARROWHEAD 123 LLC Indirect
- DAVID MILLS Indirect
- NSHR OPERATIONS LLC Direct: 100%
- THE LANE MORRELL BOWEN TRUST Indirect
Management & Direction
- ARROWHEAD 123 LLC ADP OF THE SNF
- TROY BAUMANN ADP OF THE SNF
- TROY BAUMANN OPERATIONAL/MANAGERIAL CONTROL
- TROY BAUMANN CORPORATE DIRECTOR
- CHRISTINA BELONGIA ADP OF THE SNF
- CHRISTINA BELONGIA OPERATIONAL/MANAGERIAL CONTROL
- CIBC BANK USA OPERATIONAL/MANAGERIAL CONTROL
- CLIFTONLARSONALLEN LLP OPERATIONAL/MANAGERIAL CONTROL
- CLIFTONLARSONALLEN LLP ADP OF THE SNF
- CONTINUUM THERAPY PARTNERS LLC OPERATIONAL/MANAGERIAL CONTROL
- CONTINUUM THERAPY PARTNERS LLC ADP OF THE SNF
- DARREN GEE ADP OF THE SNF
- DARREN GEE OPERATIONAL/MANAGERIAL CONTROL
- LAUREN GREER OPERATIONAL/MANAGERIAL CONTROL
- LAUREN GREER ADP OF THE SNF
- JEFFREY HOEHN OPERATIONAL/MANAGERIAL CONTROL
- JEFFREY HOEHN ADP OF THE SNF
- JEFFREY HOEHN CORPORATE DIRECTOR
- NORTH SHORE HEALTHCARE LLC OPERATIONAL/MANAGERIAL CONTROL
- NORTH SHORE HEALTHCARE LLC ADP OF THE SNF
- NSH 1800 SHERMAN AVENUE LLC ADP OF THE SNF
- NSH REHAB LLC OPERATIONAL/MANAGERIAL CONTROL
- NSH REHAB LLC ADP OF THE SNF
- BRIAN PURTELL ADP OF THE SNF
- BRIAN PURTELL OPERATIONAL/MANAGERIAL CONTROL
- KESHNI RAMNANAN OPERATIONAL/MANAGERIAL CONTROL
- KESHNI RAMNANAN ADP OF THE SNF
- ALLIE STECKLER OPERATIONAL/MANAGERIAL CONTROL
- ALLIE STECKLER ADP OF THE SNF
- THE LANE MORRELL BOWEN TRUST ADP OF THE SNF
- WIPFLI LLP ADP OF THE SNF
- WIPFLI LLP OPERATIONAL/MANAGERIAL CONTROL
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Edenbrook of Wisconsin Rapids | N/A | 5 |
| Edgewater Haven Nursing Home | N/A | 4 |
| Bethany Home | N/A | 5 |
| Wi Veterans Hm Ainsworth Hall | N/A | 5 |
| Timber Ridge Health and Rehabilitation | N/A | 5 |
| Wi Veterans Home Moses Hall | N/A | 5 |
| Stevens Point Health Services | N/A | 1 |
| Wisconsin Rapids Health Services | N/A | 1 |
Related Analysis
Best Nursing Homes in Stevens Point, WI
Compare Stevens Point Health Services to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Stevens Point Health Services directly at 7153441800. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.