About Evergreen Health Services
Evergreen Health Services, located in Shawano, WI, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Evergreen Health Services
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 3.46 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the NORTH SHORE HEALTHCARE network. This chain operates 59 facilities.
Chain Performance Overview
For AI Users, Agents, and Developers
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Evergreen Health Services provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 2 |
|
| Quality Measures | 4 |
|
| Staffing | 3 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 119 | May 29, 2025 |
| Weighted Average | 102 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 15.9% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 11.4% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 19.1% |
| Percentage of long-stay residents who lose too much weight (QM404) | 2.7% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 3.8% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 2.4% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 5.0% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 1.6% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 96.8% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 95.5% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.2% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 34.7% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 7.2% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 97.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 95.5% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 8.8% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 33.0% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 7.8% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 3 complaints
- 2025: 6 complaints
- Total: 9 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Oct 09, 2025 | Provide and implement an infection prevention and control program. |
| Oct 09, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Oct 09, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Sep 11, 2025 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| Jun 19, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| May 02, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Aug 19, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Feb 29, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Feb 29, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
Nearby Hospitals
THEDACARE MEDICAL CENTER - SHAWANO
SHAWANO, WI
HSHS ST CLARE MEMORIAL HOSPITAL
OCONTO FALLS, WI
Owner & Operator Information
Business Entity
NSH SHAWANO-EVERGREEN LLC
Ownership Structure
- ARROWHEAD 123 LLC Indirect
- DAVID MILLS Indirect
- NSHR OPERATIONS LLC Direct: 100%
- THE LANE MORRELL BOWEN TRUST Indirect
Management & Direction
- ARROWHEAD 123 LLC ADP OF THE SNF
- TROY BAUMANN ADP OF THE SNF
- TROY BAUMANN CORPORATE DIRECTOR
- TROY BAUMANN OPERATIONAL/MANAGERIAL CONTROL
- CHRISTINA BELONGIA OPERATIONAL/MANAGERIAL CONTROL
- CHRISTINA BELONGIA ADP OF THE SNF
- MADHAVI REDDY CHERUKULA OPERATIONAL/MANAGERIAL CONTROL
- MADHAVI REDDY CHERUKULA ADP OF THE SNF
- CIBC BANK USA OPERATIONAL/MANAGERIAL CONTROL
- CLIFTONLARSONALLEN LLP ADP OF THE SNF
- CLIFTONLARSONALLEN LLP OPERATIONAL/MANAGERIAL CONTROL
- CONTINUUM THERAPY PARTNERS LLC ADP OF THE SNF
- CONTINUUM THERAPY PARTNERS LLC OPERATIONAL/MANAGERIAL CONTROL
- DARREN GEE ADP OF THE SNF
- DARREN GEE OPERATIONAL/MANAGERIAL CONTROL
- DARREN GEE INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- JENNIFER GOSSEN OPERATIONAL/MANAGERIAL CONTROL
- JENNIFER GOSSEN ADP OF THE SNF
- LAUREN GREER ADP OF THE SNF
- LAUREN GREER OPERATIONAL/MANAGERIAL CONTROL
- JEFFREY HOEHN ADP OF THE SNF
- JEFFREY HOEHN OPERATIONAL/MANAGERIAL CONTROL
- JEFFREY HOEHN CORPORATE DIRECTOR
- NORTH SHORE HEALTHCARE LLC ADP OF THE SNF
- NORTH SHORE HEALTHCARE LLC OPERATIONAL/MANAGERIAL CONTROL
- NSH 1250 EVERGREEN STREET LLC ADP OF THE SNF
- NSH REHAB LLC ADP OF THE SNF
- NSH REHAB LLC OPERATIONAL/MANAGERIAL CONTROL
- COLLEEN PATZER OPERATIONAL/MANAGERIAL CONTROL
- COLLEEN PATZER ADP OF THE SNF
- BRIAN PURTELL OPERATIONAL/MANAGERIAL CONTROL
- BRIAN PURTELL ADP OF THE SNF
- WIPFLI LLP ADP OF THE SNF
- WIPFLI LLP OPERATIONAL/MANAGERIAL CONTROL
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Anna John Resident Centered Care Community | N/A | 5 |
| Shawano Health Services | N/A | 4 |
| Good Shepherd Services Ltd | N/A | 4 |
| Birch Hill Health Services | N/A | 2 |
| Greentree Health and Rehabilitation Center | N/A | 2 |
| The Pines Post Acute and Memory Care | N/A | 3 |
| Meadowbrook at Oconto Falls | N/A | 2 |
| Manawa Com Nur Ctr | N/A | 2 |
| Evergreen Health Services | N/A | 2 |
| Suring Health and Rehab Center | N/A | 2 |
Related Analysis
Best Nursing Homes in Shawano, WI
Compare Evergreen Health Services to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Evergreen Health Services directly at 7155263107. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.