About Green Bay Health Services
Green Bay Health Services, located in Green Bay, WI, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Green Bay Health Services
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 3.51 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the NORTH SHORE HEALTHCARE network. This chain operates 59 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Green Bay Health Services provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 3 |
|
| Quality Measures | 1 |
|
| Staffing | 3 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 56 | Jun 18, 2025 |
| Weighted Average | 56 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 35.4% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 11.7% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.7% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.9% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 17.2% |
| Percentage of long-stay residents who lose too much weight (QM404) | 3.9% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 3.7% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 3.5% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 9.4% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 6.0% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 98.5% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 85.9% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 2.8% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 32.4% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 16.8% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 98.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 74.2% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 6.0% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 25.3% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 28.6% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 5 complaints
- 2025: 7 complaints
- Total: 12 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Aug 26, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Jul 14, 2025 | Give the resident's representative the ability to exercise the resident's rights. |
| Jul 14, 2025 | Provide medically-related social services to help each resident achieve the highest possible quality of life. |
| Jul 14, 2025 | Hire a qualified full-time social worker in a facility with more than 120 beds. |
| Mar 18, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Mar 18, 2025 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Mar 18, 2025 | Honor the resident's right to manage his or her financial affairs. |
| Dec 03, 2024 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Jun 25, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Apr 22, 2024 | Respond appropriately to all alleged violations. |
| Apr 22, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Apr 22, 2024 | Hire a qualified full-time social worker in a facility with more than 120 beds. |
Nearby Hospitals
ST MARYS HOSPITAL MEDICAL CTR
GREEN BAY, WI
ASCENSION NE WISCONSIN - ST ELIZABETH CAMPUS
APPLETON, WI
THEDACARE REGIONAL MED CTR - NEENAH
NEENAH, WI
BELLIN MEMORIAL HOSPITAL
GREEN BAY, WI
ST VINCENT HOSPITAL
GREEN BAY, WI
THEDACARE REGIONAL MEDICAL CENTER - APPLETON INC
APPLETON, WI
AURORA BAYCARE MEDICAL CTR
GREEN BAY, WI
HSHS ST CLARE MEMORIAL HOSPITAL
OCONTO FALLS, WI
CHILDRENS HOSPITAL OF WISCONSIN FOX VALLEY
NEENAH, WI
BROWN COUNTY COMMUNITY TREATMENT CTR
GREEN BAY, WI
SBH Green Bay, LLC d/b/a WILLOW CREEK BEHAVIORAL HEALTH
GREEN BAY, WI
Owner & Operator Information
Management & Direction
- 1640 SHAWANO AVENUE LLC ADP OF THE SNF
- TROY BAUMANN CORPORATE DIRECTOR
- TROY BAUMANN ADP OF THE SNF
- TROY BAUMANN OPERATIONAL/MANAGERIAL CONTROL
- CHRISTINA BELONGIA ADP OF THE SNF
- CHRISTINA BELONGIA OPERATIONAL/MANAGERIAL CONTROL
- CIBC BANK USA OPERATIONAL/MANAGERIAL CONTROL
- CLIFTONLARSONALLEN LLP OPERATIONAL/MANAGERIAL CONTROL
- CLIFTONLARSONALLEN LLP ADP OF THE SNF
- CONTINUUM THERAPY PARTNERS LLC OPERATIONAL/MANAGERIAL CONTROL
- CONTINUUM THERAPY PARTNERS LLC ADP OF THE SNF
- DARREN GEE ADP OF THE SNF
- DARREN GEE OPERATIONAL/MANAGERIAL CONTROL
- LAUREN GREER OPERATIONAL/MANAGERIAL CONTROL
- LAUREN GREER ADP OF THE SNF
- JEFFREY HOEHN OPERATIONAL/MANAGERIAL CONTROL
- JEFFREY HOEHN ADP OF THE SNF
- JEFFREY HOEHN CORPORATE DIRECTOR
- KRISTIN MOLSKI OPERATIONAL/MANAGERIAL CONTROL
- KRISTIN MOLSKI ADP OF THE SNF
- NORTH SHORE HEALTHCARE LLC ADP OF THE SNF
- NORTH SHORE HEALTHCARE LLC OPERATIONAL/MANAGERIAL CONTROL
- NSH REHAB LLC OPERATIONAL/MANAGERIAL CONTROL
- NSH REHAB LLC ADP OF THE SNF
- COLLEEN PATZER ADP OF THE SNF
- COLLEEN PATZER OPERATIONAL/MANAGERIAL CONTROL
- BRIAN PURTELL OPERATIONAL/MANAGERIAL CONTROL
- BRIAN PURTELL ADP OF THE SNF
- KESHNI RAMNANAN OPERATIONAL/MANAGERIAL CONTROL
- KESHNI RAMNANAN ADP OF THE SNF
- WIPFLI LLP ADP OF THE SNF
- WIPFLI LLP OPERATIONAL/MANAGERIAL CONTROL
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Woodside Lutheran Home | N/A | 5 |
| Anna John Resident Centered Care Community | N/A | 5 |
| Rennes Health and Rehab Center-Appleton | N/A | 5 |
| Rennes Health and Rehab Center-De Pere | N/A | 5 |
| Brown Cty Comm Treatment Ctr-Bayshore Village | N/A | 3 |
| St Paul Elder Services, Inc | N/A | 5 |
| Good Shepherd Services Ltd | N/A | 4 |
| Grancare Nursing Center | N/A | 4 |
| Brewster Village | N/A | 4 |
| Oakridge Gardens Nur Ctr, Inc | N/A | 4 |
Related Analysis
Best Nursing Homes in Green Bay, WI
Compare Green Bay Health Services to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Green Bay Health Services directly at 9204995177. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.