About Watertown Health Care Center
Watertown Health Care Center, located in Watertown, WI, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Watertown Health Care Center
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.04 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the BEDROCK HEALTHCARE network. This chain operates 9 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Watertown Health Care Center provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 2 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 365 | Nov 14, 2024 |
| Weighted Average | 401 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 31.9% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 10.9% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.4% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 3.7% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 6.0% |
| Percentage of long-stay residents who lose too much weight (QM404) | 6.9% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 3.1% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 2.6% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 1.0% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.2% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 97.8% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 68.1% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 4.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 12.0% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 17.1% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 90.0% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 11.4% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 28.2% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 31.3% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 5 complaints
- 2024: 33 complaints
- 2025: 5 complaints
- 2026: 14 complaints
- Total: 57 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Mar 02, 2026 | Have properly located and lighted "Exit" signs. |
| Mar 02, 2026 | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| Feb 02, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jan 07, 2026 | Have approved installation, maintenance and testing program for fire alarm systems. |
| Jan 01, 2026 | Install a fire alarm system that can be heard throughout the facility. |
| Jan 01, 2026 | Meet requirements for the installation and maintenance of electrical systems. |
| Jan 01, 2026 | Have generator or other power source capable of supplying service within 10 seconds. |
| Dec 23, 2025 | Keep residents' personal and medical records private and confidential. |
| Dec 23, 2025 | Provide and implement an infection prevention and control program. |
| Dec 23, 2025 | Provide safe and appropriate respiratory care for a resident when needed. |
| Dec 23, 2025 | Reasonably accommodate the needs and preferences of each resident. |
| Mar 17, 2025 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. |
| Dec 17, 2024 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. |
| Dec 17, 2024 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| Dec 17, 2024 | Ensure that residents are free from significant medication errors. |
| Dec 17, 2024 | Provide and implement an infection prevention and control program. |
| Dec 17, 2024 | Ensure medication error rates are not 5 percent or greater. |
| Dec 17, 2024 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| Dec 17, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Dec 17, 2024 | Ensure each resident receives an accurate assessment. |
| Dec 17, 2024 | Allow residents to self-administer drugs if determined clinically appropriate. |
| Dec 17, 2024 | Implement a program that monitors antibiotic use. |
| Nov 13, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Oct 08, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Sep 10, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Sep 10, 2024 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Sep 10, 2024 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Aug 09, 2024 | Allow residents to self-administer drugs if determined clinically appropriate. |
| Aug 09, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Aug 09, 2024 | Honor the resident's right to choose his or her attending physician. |
| Aug 09, 2024 | Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. |
| Aug 01, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jul 23, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jul 10, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jun 19, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| May 27, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| May 14, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| May 14, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Mar 26, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Mar 26, 2024 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. |
| Mar 26, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Feb 09, 2024 | Ensure medication error rates are not 5 percent or greater. |
| Feb 09, 2024 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. |
| Feb 09, 2024 | Notify the resident or the resident?s representative in writing how long the nursing home will hold the resident?s bed in cases of transfer to a hospital or therapeutic leave. |
| Feb 09, 2024 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| Jul 30, 2023 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Jul 30, 2023 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| Jun 12, 2023 | Provide and implement an infection prevention and control program. |
| Jun 12, 2023 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Jun 12, 2023 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Jun 21, 2026 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| Jun 21, 2026 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Jun 21, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Jun 21, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Jun 21, 2026 | Ensure that residents are free from significant medication errors. |
| Jun 21, 2026 | Help the resident with transportation to and from laboratory services outside of the facility. |
| Jun 21, 2026 | Provide and implement an infection prevention and control program. |
Nearby Hospitals
MARSHFIELD MEDICAL CENTER - BEAVER DAM (MMC-BD)
BEAVER DAM, WI
WATERTOWN MEMORIAL HOSPITAL
WATERTOWN, WI
WAUKESHA MEMORIAL HOSPITAL
WAUKESHA, WI
AURORA MEDICAL CTR WASHINGTON COUNTY
HARTFORD, WI
FORT MEMORIAL HOSPITAL
FORT ATKINSON, WI
COLUMBUS COMMUNITY HOSPITAL
COLUMBUS, WI
OCONOMOWOC MEMORIAL HOSPITAL
OCONOMOWOC, WI
AURORA MEDICAL CENTER - SUMMIT
SUMMIT, WI
ROGERS MEMORIAL HOSPITAL
OCONOMOWOC, WI
WAUKESHA COUNTY MENTAL HEALTH CTR
WAUKESHA, WI
Owner & Operator Information
Business Entity
BEDROCK HCS AT WATERTOWN LLC
Ownership Structure
- MARTIN CHOPP Indirect
- PNINA CHOPP Indirect
- SOLOMON CHOPP Indirect
Management & Direction
- MARTIN CHOPP ADP OF THE SNF
- PNINA CHOPP ADP OF THE SNF
- SOLOMON CHOPP ADP OF THE SNF
- RAYMOND FRESON OPERATIONAL/MANAGERIAL CONTROL
- RAYMOND FRESON ADP OF THE SNF
- OPAL HEALTHCARE WI LLC OPERATIONAL/MANAGERIAL CONTROL
- OPAL HEALTHCARE WI LLC ADP OF THE SNF
- SANDEEP RAMANUJAM OPERATIONAL/MANAGERIAL CONTROL
- SANDEEP RAMANUJAM ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Clearview Brain Injury Center | N/A | 5 |
| Masonic Center For Health and Rehab Inc | N/A | 5 |
| Shorehaven Hlth and Rehab Ctr | N/A | 5 |
| Clearview | N/A | 5 |
| Lindengrove Mukwonago | N/A | 3 |
| Avina of Mayville | N/A | 3 |
| Randolph Health Services | N/A | 2 |
| Columbus Health and Rehab | N/A | 2 |
| Lake Mills Health Services | N/A | 3 |
| Pavilion at Glacier Valley | N/A | 2 |
Related Analysis
Best Nursing Homes in Watertown, WI
Compare Watertown Health Care Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Watertown Health Care Center directly at 9202619220. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.