About Wisconsin Rapids Health Services
Wisconsin Rapids Health Services, located in Wisconsin Rapids, WI, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Wisconsin Rapids Health Services
- More Nursing Time: Staff spends 4.12 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 4.12 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the NORTH SHORE HEALTHCARE network. This chain operates 59 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Mixed Staffing Levels
Wisconsin Rapids Health Services provides less care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 1 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 163 | Nov 06, 2024 |
| Weighted Average | 179 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 22.3% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 20.5% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 23.1% |
| Percentage of long-stay residents who lose too much weight (QM404) | 3.5% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 5.5% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 2.4% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 2.9% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 5.6% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 93.6% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 61.0% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 3.1% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 18.2% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 17.5% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 80.4% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 69.2% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 14.2% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 29.9% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 10.4% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 1 complaint
- 2024: 10 complaints
- 2025: 8 complaints
- 2026: 1 complaint
- Total: 20 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Mar 04, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Dec 22, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Dec 22, 2025 | Respond appropriately to all alleged violations. |
| Dec 22, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Dec 22, 2025 | Keep all essential equipment working safely. |
| May 16, 2025 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. |
| May 16, 2025 | Provide and implement an infection prevention and control program. |
| May 16, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Apr 08, 2025 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| Dec 04, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Dec 04, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Jul 22, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Jul 22, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Jul 22, 2024 | Provide safe and appropriate respiratory care for a resident when needed. |
| Jul 22, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Apr 17, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Mar 25, 2024 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident?s advance directives. |
| Mar 25, 2024 | Provide safe and appropriate respiratory care for a resident when needed. |
| Feb 15, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Aug 29, 2023 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. |
Nearby Hospitals
MARSHFIELD MEDICAL CENTER
MARSHFIELD, WI
ASPIRUS RIVERVIEW HOSPITAL & CLINICS INC
WISCONSIN RAPIDS, WI
ASPIRUS STEVENS POINT HOSPITAL & CLINICS, INC.
STEVENS POINT, WI
MARSHFIELD MEDICAL CENTER - RIVER REGION
STEVENS POINT, WI
NORWOOD HEALTH CENTER
MARSHFIELD, WI
Owner & Operator Information
Business Entity
NSH WISCONSIN RAPIDS LLC
Ownership Structure
- ARROWHEAD 123 LLC Indirect
- DAVID MILLS Indirect
- NSHR OPERATIONS LLC Direct: 100%
- THE LANE MORRELL BOWEN TRUST Indirect
Management & Direction
- ARROWHEAD 123 LLC ADP OF THE SNF
- TROY BAUMANN ADP OF THE SNF
- TROY BAUMANN CORPORATE DIRECTOR
- TROY BAUMANN OPERATIONAL/MANAGERIAL CONTROL
- CHRISTINA BELONGIA OPERATIONAL/MANAGERIAL CONTROL
- CHRISTINA BELONGIA ADP OF THE SNF
- CIBC BANK USA OPERATIONAL/MANAGERIAL CONTROL
- CLIFTONLARSONALLEN LLP ADP OF THE SNF
- CLIFTONLARSONALLEN LLP OPERATIONAL/MANAGERIAL CONTROL
- CONTINUUM THERAPY PARTNERS LLC OPERATIONAL/MANAGERIAL CONTROL
- CONTINUUM THERAPY PARTNERS LLC ADP OF THE SNF
- DARREN GEE ADP OF THE SNF
- DARREN GEE OPERATIONAL/MANAGERIAL CONTROL
- LAUREN GREER ADP OF THE SNF
- LAUREN GREER OPERATIONAL/MANAGERIAL CONTROL
- JEFFREY HOEHN ADP OF THE SNF
- JEFFREY HOEHN OPERATIONAL/MANAGERIAL CONTROL
- JEFFREY HOEHN CORPORATE DIRECTOR
- CLAYTON KALMON ADP OF THE SNF
- CLAYTON KALMON OPERATIONAL/MANAGERIAL CONTROL
- NORTH SHORE HEALTHCARE LLC ADP OF THE SNF
- NORTH SHORE HEALTHCARE LLC OPERATIONAL/MANAGERIAL CONTROL
- NSH 1350 RIVER RUN DRIVE LLC ADP OF THE SNF
- NSH REHAB LLC ADP OF THE SNF
- NSH REHAB LLC OPERATIONAL/MANAGERIAL CONTROL
- COLLEEN PATZER OPERATIONAL/MANAGERIAL CONTROL
- COLLEEN PATZER ADP OF THE SNF
- BRIAN PURTELL OPERATIONAL/MANAGERIAL CONTROL
- BRIAN PURTELL ADP OF THE SNF
- KESHNI RAMNANAN ADP OF THE SNF
- THE LANE MORRELL BOWEN TRUST ADP OF THE SNF
- WIPFLI LLP ADP OF THE SNF
- WIPFLI LLP OPERATIONAL/MANAGERIAL CONTROL
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Edenbrook of Wisconsin Rapids | N/A | 5 |
| Norwood Health Ctr-Central | N/A | 5 |
| Edgewater Haven Nursing Home | N/A | 4 |
| Timber Ridge Health and Rehabilitation | N/A | 5 |
| North Shore Healthcare at Marshfield | N/A | 3 |
| Three Oaks Health Services | N/A | 2 |
| Stevens Point Health Services | N/A | 1 |
| Wisconsin Rapids Health Services | N/A | 1 |
Related Analysis
Best Nursing Homes in Wisconsin Rapids, WI
Compare Wisconsin Rapids Health Services to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Wisconsin Rapids Health Services directly at 7154213140. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.