About Samaritan Nursing and Rehab
Samaritan Nursing And Rehab, located in West Bend, WI, is a for-profit organization that accepts Medicare and Medicaid. This facility is part of a continuing care retirement community.
Why Families Choose Samaritan Nursing and Rehab
- More Nursing Time: Staff spends 4.54 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 4.54 hrs
- Safety Record Issues
Chain Affiliations & Network
This facility is part of the SHLOMO HOFFMAN network. This chain operates 10 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Samaritan Nursing and Rehab provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 3 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 425 | Jan 29, 2025 |
| Weighted Average | 355 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 23.5% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 17.6% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.7% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 3.8% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 26.1% |
| Percentage of long-stay residents who lose too much weight (QM404) | 9.2% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 2.4% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 2.2% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.6% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 0.5% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 92.5% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 90.9% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.3% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 26.3% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 15.2% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 91.5% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 80.6% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 6.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 25.0% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 18.4% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 3 complaints
- 2024: 5 complaints
- 2025: 24 complaints
- 2026: 13 complaints
- Total: 45 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Apr 21, 2026 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| Apr 21, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Apr 21, 2026 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Apr 21, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Apr 21, 2026 | Respond appropriately to all alleged violations. |
| Apr 21, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Apr 21, 2026 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Apr 21, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Apr 21, 2026 | Ensure medication error rates are not 5 percent or greater. |
| Apr 21, 2026 | Ensure that residents are free from significant medication errors. |
| Apr 21, 2026 | Hire a qualified full-time social worker in a facility with more than 120 beds. |
| Apr 21, 2026 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. |
| Mar 12, 2026 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| Dec 17, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Dec 17, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Dec 17, 2025 | Ensure that residents are free from significant medication errors. |
| Nov 12, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Oct 17, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Oct 17, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Oct 17, 2025 | Provide safe and appropriate respiratory care for a resident when needed. |
| Oct 17, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Oct 17, 2025 | Respond appropriately to all alleged violations. |
| Oct 17, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Sep 19, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Sep 19, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Sep 19, 2025 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| Aug 29, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Aug 29, 2025 | Provide and implement an infection prevention and control program. |
| May 20, 2025 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
| May 20, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| May 20, 2025 | Provide safe, appropriate pain management for a resident who requires such services. |
| Feb 24, 2025 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| Feb 20, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Feb 20, 2025 | Provide timely, quality laboratory services/tests to meet the needs of residents. |
| Feb 20, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Feb 20, 2025 | Keep residents' personal and medical records private and confidential. |
| Feb 19, 2025 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| Dec 20, 2024 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| Dec 20, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Oct 17, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Feb 01, 2024 | Provide and implement an infection prevention and control program. |
| Jan 31, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Dec 08, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Dec 08, 2023 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Dec 01, 2023 | Respond appropriately to all alleged violations. |
Nearby Hospitals
ST NICHOLAS HOSPITAL
SHEBOYGAN, WI
AURORA MEDICAL CTR WASHINGTON COUNTY
HARTFORD, WI
ST JOSEPHS COMMUNITY HOSPITAL WEST BEND
WEST BEND, WI
SSM HEALTH ST AGNES HOSPITAL-FOND DU LAC
FOND DU LAC, WI
COMMUNITY MEMORIAL HOSPITAL
MENOMONEE FALLS, WI
AURORA MEDICAL CENTER SHEBOYGAN COUNTY
SHEBOYGAN, WI
ASCENSION SE WISCONSIN HOSPITAL
MILWAUKEE, WI
AURORA MEDICAL CENTER
GRAFTON, WI
ORTHOPAEDIC HOSPITAL OF WISCONSIN
GLENDALE, WI
ASCENSION WISCONSIN HOSP MENOMONEE FALLS CAMPUS
MENOMONEE FALLS, WI
ROGERS MEMORIAL HOSPITAL
OCONOMOWOC, WI
FOND DU LAC COUNTY ACUTE PSYCH UNIT
FOND DU LAC, WI
Owner & Operator Information
Business Entity
SAMARITAN NURSING AND REHAB LLC
Ownership Structure
- JACOB JEIDEL Direct: 60%
- BENJAMIN SHKOP Direct: 20%
Management & Direction
- SHLOMO HOFFMAN W-2 MANAGING EMPLOYEE
- BENJAMIN SHKOP W-2 MANAGING EMPLOYEE
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Harbor Haven Health and Rehabilitation | N/A | 5 |
| Lasata Care Center | N/A | 5 |
| Sheboygan Progressive Health Services | N/A | 4 |
| Morningside Health Services | N/A | 4 |
| Shorehaven Hlth and Rehab Ctr | N/A | 5 |
| Complete Care at Germantown | N/A | 4 |
| Cedarburg Health Services | N/A | 3 |
| Edenbrook of Fond Du Lac | N/A | 4 |
| Meadow View Health Services | N/A | 4 |
| Cedar Lake Health and Rehab Center | N/A | 4 |
Related Analysis
Best Nursing Homes in West Bend, WI
Compare Samaritan Nursing and Rehab to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Samaritan Nursing and Rehab directly at 2623354500. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.