About Resolve at West Allis Respiratory and Rehab
Resolve At West Allis Respiratory And Rehab, located in WEST ALLIS, WI, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Resolve at West Allis Respiratory and Rehab
- More Nursing Time: Staff spends 4.84 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 4.84 hrs
- Safety Record Clean
Chain Affiliations & Network
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Resolve at West Allis Respiratory and Rehab provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 2 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 92 | Dec 05, 2024 |
| Weighted Average | 165 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 37.1% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 12.1% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 12.6% |
| Percentage of long-stay residents who lose too much weight (QM404) | 7.4% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 4.3% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.7% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 6.9% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.3% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 0.0% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 74.8% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 22.0% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 3.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 17.0% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 24.1% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 84.3% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 11.3% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 13.0% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 21.4% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 15.3% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 2 complaints
- 2024: 26 complaints
- 2025: 15 complaints
- 2026: 8 complaints
- Total: 51 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Feb 20, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Feb 20, 2026 | Ensure medication error rates are not 5 percent or greater. |
| Feb 20, 2026 | Ensure medication error rates are not 5 percent or greater. |
| Feb 06, 2026 | Have an externally vented heating system. |
| Feb 06, 2026 | Install an approved automatic sprinkler system. |
| Jan 31, 2026 | Provide and implement an infection prevention and control program. |
| Jan 31, 2026 | Ensure that residents are free from significant medication errors. |
| Jan 31, 2026 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. |
| Dec 12, 2025 | Provide and implement an infection prevention and control program. |
| Dec 12, 2025 | Ensure that residents are free from significant medication errors. |
| Dec 12, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Dec 12, 2025 | Allow residents to self-administer drugs if determined clinically appropriate. |
| Aug 04, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Jul 21, 2025 | Provide and implement an infection prevention and control program. |
| Jul 03, 2025 | Provide and implement an infection prevention and control program. |
| Jul 03, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Jul 03, 2025 | Provide information about how to apply for and use Medicare and Medicaid benefits. |
| Apr 11, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Apr 11, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Apr 11, 2025 | Ensure that residents are free from significant medication errors. |
| Apr 11, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Jan 04, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Jan 04, 2025 | Plan the resident's discharge to meet the resident's goals and needs. |
| Sep 19, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Sep 19, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Sep 19, 2024 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| Jul 11, 2024 | Provide and implement an infection prevention and control program. |
| May 15, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| May 15, 2024 | Respond appropriately to all alleged violations. |
| Mar 19, 2024 | Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing. |
| Mar 19, 2024 | Provide medically-related social services to help each resident achieve the highest possible quality of life. |
| Mar 19, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Mar 19, 2024 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| Mar 19, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Mar 19, 2024 | Respond appropriately to all alleged violations. |
| Mar 19, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Mar 19, 2024 | Provide safe and appropriate respiratory care for a resident when needed. |
| Mar 19, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Jan 24, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Jan 24, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Jan 24, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Jan 24, 2024 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. |
| Jan 24, 2024 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Jan 24, 2024 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. |
| Jan 24, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Jan 24, 2024 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Jan 24, 2024 | Post nurse staffing information every day. |
| Jan 24, 2024 | Ensure medication error rates are not 5 percent or greater. |
| Jan 24, 2024 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. |
| Jun 09, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jun 09, 2023 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
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Owner & Operator Information
Business Entity
LEXINGTON HEALTHCARE LLC
Ownership Structure
Management & Direction
- BRENDA CAMPBELL OPERATIONAL/MANAGERIAL CONTROL
- BRENDA CAMPBELL ADP OF THE SNF
- WALTER WATTS OPERATIONAL/MANAGERIAL CONTROL
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Clement Manor Health Care Center | N/A | 5 |
| Lasata Care Center | N/A | 5 |
| Masonic Center For Health and Rehab Inc | N/A | 5 |
| Milwaukee Catholic Home | N/A | 5 |
| Complete Care at Ridgewood LLC | N/A | 4 |
| Milwaukee Health and Rehab | N/A | 4 |
| Complete Care at Germantown | N/A | 4 |
| Cedarburg Health Services | N/A | 3 |
| St Ann Health and Rehabilitation Center | N/A | 4 |
| Complete Care at Hales Corners | N/A | 3 |
Related Analysis
Best Nursing Homes in WEST ALLIS, WI
Compare Resolve at West Allis Respiratory and Rehab to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Resolve at West Allis Respiratory and Rehab directly at 4144539290. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.