About Autumn Lake Healthcare at Crystal Springs
Autumn Lake Healthcare At Crystal Springs, located in ELKINS, WV, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Autumn Lake Healthcare at Crystal Springs
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.56 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the AUTUMN LAKE HEALTHCARE network. This chain operates 60 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Autumn Lake Healthcare at Crystal Springs provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 2 |
|
| Quality Measures | 2 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 96 | Mar 06, 2025 |
| Weighted Average | 131 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 25.5% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 29.4% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 3.0% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 4.8% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 9.6% |
| Percentage of long-stay residents who lose too much weight (QM404) | 10.4% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.6% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 2.6% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 66.1% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 4.6% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 99.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 80.2% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 8.0% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 25.8% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 93.8% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 87.9% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 5.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 53.2% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 5 complaints
- 2024: 5 complaints
- 2025: 9 complaints
- 2026: 1 complaint
- Total: 20 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Jan 15, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Dec 05, 2025 | Provide and implement an infection prevention and control program. |
| Dec 05, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| May 02, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| May 02, 2025 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. |
| May 02, 2025 | Provide and implement an infection prevention and control program. |
| Jan 06, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Jan 06, 2025 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| Jan 06, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jan 06, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Jun 24, 2024 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident?s advance directives. |
| Apr 15, 2024 | Observe each nurse aide's job performance and give regular training. |
| Apr 15, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Apr 15, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Apr 15, 2024 | Respond appropriately to all alleged violations. |
| Aug 05, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Aug 05, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jun 23, 2023 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Jun 23, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jun 23, 2023 | Provide safe and appropriate respiratory care for a resident when needed. |
Nearby Hospitals
DAVIS MEDICAL CENTER
ELKINS, WV
ST JOSEPH'S HOSPITAL OF BUCKHANNON, INC
BUCKHANNON, WV
VANDALIA HEALTH BROADDUS HOSPITAL
PHILIPPI, WV
Owner & Operator Information
Business Entity
200 WHITMAN AVENUE OPCO LLC
Ownership Structure
- A & R STERN FAMILY WV HOLDINGS LLC Indirect
- NELLAS OPCO HOLDCO LLC Direct: 100%
Management & Direction
- A & R STERN FAMILY WV HOLDINGS LLC ADP OF THE SNF
- A STERN FAMILY TRUST WV ADP OF THE SNF
- ACCURATE STAFFING LLC ADP OF THE SNF
- BRAND SONNENSCHINE LLP ADP OF THE SNF
- CATHERINE CHUA OPERATIONAL/MANAGERIAL CONTROL
- CATHERINE CHUA ADP OF THE SNF
- ROSE HOLICKER OPERATIONAL/MANAGERIAL CONTROL
- ROSE HOLICKER ADP OF THE SNF
- R STERN FAMILY TRUST ADP OF THE SNF
- MARK SCHWARTZ CORPORATE OFFICER
- MARK SCHWARTZ OPERATIONAL/MANAGERIAL CONTROL
- ARYEH STERN ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| St. Joseph's Hospital | N/A | 5 |
| Elkins Rehabilitation and Care Center | N/A | 5 |
| Mansfield Place | N/A | 4 |
| Bridgeport Healthcare Center | N/A | 4 |
| Tygart Valley Health and Rehabilitation | N/A | 3 |
| Maplewood Healthcare Center | N/A | 3 |
| Autumn Lake Healthcare at Crystal Springs | N/A | 1 |
| River Oaks Healthcare Center | N/A | 2 |
| Cortland Acres Health and Rehabilitation | N/A | 1 |
| Holbrook Healthcare Center | N/A | 1 |
Related Analysis
Best Nursing Homes in ELKINS, WV
Compare Autumn Lake Healthcare at Crystal Springs to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Autumn Lake Healthcare at Crystal Springs directly at 3046362033. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.