About Nella's at Autumn Lake Healthcare
Nella's At Autumn Lake Healthcare, located in ELKINS, WV, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Nella's at Autumn Lake Healthcare
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 3.17 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the AUTUMN LAKE HEALTHCARE network. This chain operates 60 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Nella's at Autumn Lake Healthcare provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 1 |
|
| Quality Measures | 5 |
|
| Staffing | 3 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 299 | Aug 05, 2025 |
| Weighted Average | 254 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | N/A |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | N/A |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.3% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 0.7% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 7.6% |
| Percentage of long-stay residents who lose too much weight (QM404) | 3.0% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.5% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.5% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 4.0% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 1.6% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 100.0% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.8% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 9.6% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 12.8% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 99.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 100.0% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 6.4% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 21.7% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 38.4% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 2 complaints
- 2025: 1 complaint
- 2026: 4 complaints
- Total: 7 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Jan 20, 2026 | Provide and implement an infection prevention and control program. |
| Jan 20, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Jan 20, 2026 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. |
| Jan 20, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Sep 02, 2025 | Provide or get specialized rehabilitative services as required for a resident. |
| Aug 27, 2024 | Keep all essential equipment working safely. |
| Aug 27, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
Nearby Hospitals
DAVIS MEDICAL CENTER
ELKINS, WV
ST JOSEPH'S HOSPITAL OF BUCKHANNON, INC
BUCKHANNON, WV
VANDALIA HEALTH BROADDUS HOSPITAL
PHILIPPI, WV
Owner & Operator Information
Business Entity
499 FERGUSON ROAD OPCO LLC
Ownership Structure
- A & R STERN FAMILY WV HOLDINGS LLC Indirect
- NELLAS OPCO HOLDCO LLC Direct: 100%
Management & Direction
- A & R STERN FAMILY WV HOLDINGS LLC ADP OF THE SNF
- A STERN FAMILY TRUST WV ADP OF THE SNF
- ACCURATE STAFFING LLC ADP OF THE SNF
- JONTHAN BOLYARD OPERATIONAL/MANAGERIAL CONTROL
- JONTHAN BOLYARD ADP OF THE SNF
- BRAND SONNENSCHINE LLP ADP OF THE SNF
- CATHERINE CHUA OPERATIONAL/MANAGERIAL CONTROL
- CATHERINE CHUA ADP OF THE SNF
- R STERN FAMILY TRUST ADP OF THE SNF
- MARK SCHWARTZ OPERATIONAL/MANAGERIAL CONTROL
- ARYEH STERN ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| St. Joseph's Hospital | N/A | 5 |
| Elkins Rehabilitation and Care Center | N/A | 5 |
| Mansfield Place | N/A | 4 |
| Bridgeport Healthcare Center | N/A | 4 |
| Maplewood Healthcare Center | N/A | 3 |
| Tygart Valley Health and Rehabilitation | N/A | 3 |
| Autumn Lake Healthcare at Crystal Springs | N/A | 1 |
| River Oaks Healthcare Center | N/A | 2 |
| Cortland Acres Health and Rehabilitation | N/A | 1 |
| Holbrook Healthcare Center | N/A | 1 |
Related Analysis
Best Nursing Homes in ELKINS, WV
Compare Nella's at Autumn Lake Healthcare to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Nella's at Autumn Lake Healthcare directly at 3046361008. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.