About Willow Tree Healthcare Center
Willow Tree Healthcare Center, located in CHARLES TOWN, WV, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Willow Tree Healthcare Center
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 3.56 hrs
- Safety Record Issues
Chain Affiliations & Network
This facility is part of the COMMUNICARE HEALTH network. This chain operates 122 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Willow Tree Healthcare Center provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 2 |
|
| Quality Measures | 3 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 64 | Jul 24, 2025 |
| Weighted Average | 95 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 26.4% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 15.3% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.7% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 2.4% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 8.2% |
| Percentage of long-stay residents who lose too much weight (QM404) | 7.9% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 2.6% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 4.6% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.9% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 99.5% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 88.9% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 11.4% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 29.1% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 96.6% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 3.8% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 21.0% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 17.5% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 10 complaints
- 2024: 11 complaints
- 2025: 4 complaints
- Total: 25 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Dec 05, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Dec 05, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Dec 05, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| May 07, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Aug 23, 2024 | Prepare residents for a safe transfer or discharge from the nursing home. |
| Aug 23, 2024 | Provide and implement an infection prevention and control program. |
| Jun 28, 2024 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Mar 28, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Mar 28, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Mar 01, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Mar 01, 2024 | Respond appropriately to all alleged violations. |
| Mar 01, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Mar 01, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Mar 01, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Mar 01, 2024 | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| Oct 20, 2023 | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| Oct 20, 2023 | Provide and implement an infection prevention and control program. |
| Oct 20, 2023 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Oct 20, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jun 16, 2023 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Jun 16, 2023 | Put firmly secured handrails on each side of hallways. |
| Jun 16, 2023 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| Jun 16, 2023 | Make sure that a working call system is available in each resident's bathroom and bathing area. |
| Jun 16, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jun 16, 2023 | Provide safe, appropriate pain management for a resident who requires such services. |
Nearby Hospitals
JEFFERSON MEDICAL CENTER
RANSON, WV
WARREN MEMORIAL HOSPITAL
FRONT ROYAL, VA
MERITUS MEDICAL CENTER
HAGERSTOWN, MD
FREDERICK HEALTH HOSPITAL
FREDERICK, MD
BERKELEY MEDICAL CENTER
MARTINSBURG, WV
WINCHESTER MEDICAL CENTER
WINCHESTER, VA
STONESPRINGS HOSPITAL CENTER
DULLES, VA
MARTINSBURG VA MEDICAL CENTER
MARTINSBURG, WV
INOVA LOUDOUN HOSPITAL
LEESBURG, VA
Owner & Operator Information
Business Entity
BLUE RIDGE NURSING LLC
Ownership Structure
Management & Direction
- VASANT DATTA ADP OF THE SNF
- VASANT DATTA OPERATIONAL/MANAGERIAL CONTROL
- DONNA GROVES OPERATIONAL/MANAGERIAL CONTROL
- JACOB HELMAN ADP OF THE SNF
- JACOB HELMAN OPERATIONAL/MANAGERIAL CONTROL
- RICHARD ODENTHAL INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- DOMINIC ROMEO OPERATIONAL/MANAGERIAL CONTROL
- SO GEORGE MGT LLC OPERATIONAL/MANAGERIAL CONTROL
- SO GEORGE MGT LLC ADP OF THE SNF
- CHARLES STOLTZ MANAGING CONTROL - GOVERNING BODY
- CHARLES STOLTZ OPERATIONAL/MANAGERIAL CONTROL
- RONALD WILHEIM INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| War Memorial Hospital | N/A | 5 |
| Heritage Hall Front Royal | N/A | 5 |
| The Village at Orchard Ridge | N/A | 5 |
| Heritage Hall-Leesburg | N/A | 5 |
| Willowbrooke Ct Skilled Care Buckingham's Choice | N/A | 5 |
| Homewood Living Frederick | N/A | 5 |
| Dulles Health and Rehab Center | N/A | 5 |
| Ashby Ponds Inc | N/A | 4 |
| Care Haven Center | N/A | 5 |
| Autumn Lake Healthcare at Braddock Heights | N/A | 5 |
Related Analysis
Best Nursing Homes in CHARLES TOWN, WV
Compare Willow Tree Healthcare Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Willow Tree Healthcare Center directly at 3047256575. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.