About Glasgow Hills of Journey
Glasgow Hills Of Journey, located in GLASGOW, WV, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Glasgow Hills of Journey
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 3.30 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the JOURNEY HEALTHCARE network. This chain operates 34 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Glasgow Hills of Journey provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 1 |
|
| Quality Measures | 5 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 112 | Jun 30, 2025 |
| Weighted Average | 257 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 23.2% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 2.6% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.5% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 0.8% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 6.1% |
| Percentage of long-stay residents who lose too much weight (QM404) | 3.2% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 22.5% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 3.7% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 97.1% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 78.1% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 4.9% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 32.1% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 94.9% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 73.0% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 2.1% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 20.4% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 6.8% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 7 complaints
- 2024: 18 complaints
- 2025: 9 complaints
- Total: 34 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Jun 17, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Jun 17, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jun 17, 2025 | Respond appropriately to all alleged violations. |
| Jun 17, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Jun 17, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jun 17, 2025 | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| Jun 17, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| May 13, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Feb 20, 2025 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. |
| Jun 18, 2024 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. |
| Jun 18, 2024 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| Jun 18, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Jun 18, 2024 | Post nurse staffing information every day. |
| Jun 18, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jun 18, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jun 18, 2024 | Honor each resident's preferences, choices, values and beliefs. |
| Jun 18, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jun 18, 2024 | Not hire anyone with a finding of abuse, neglect, exploitation, or theft. |
| Jun 18, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jun 18, 2024 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. |
| Feb 27, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Feb 27, 2024 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. |
| Feb 24, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Feb 19, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Jan 16, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Jan 16, 2024 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| Jan 16, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Oct 11, 2023 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| Oct 11, 2023 | Provide and implement an infection prevention and control program. |
| Oct 11, 2023 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Oct 11, 2023 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Oct 11, 2023 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Oct 11, 2023 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| Oct 11, 2023 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
Nearby Hospitals
THOMAS MEMORIAL HOSPITAL
SOUTH CHARLESTON, WV
CHARLESTON AREA MEDICAL CENTER
CHARLESTON, WV
BOONE MEMORIAL HOSPITAL
MADISON, WV
CAMC CHARLESTON SURGICAL HOSPITAL
CHARLESTON, WV
CAMC PLATEAU MEDICAL CENTER, INC
OAK HILL, WV
MONTGOMERY GENERAL HOSPITAL
MONTGOMERY, WV
HIGHLAND HOSPITAL
CHARLESTON, WV
Owner & Operator Information
Business Entity
GLASGOW HILLS OF JOURNEY LLC
Ownership Structure
- JOURNEY CZ OF WV LLC Direct: 100%
- JOURNEY CZ WV HEALTHCARE HOLDINGS LLC Indirect
Management & Direction
- BEVERLY ENTERPRISES LLC ADP OF THE SNF
- DRUMM INTERMEDIARY SUB CO LLC ADP OF THE SNF
- DRUMM MERGER CO ADP OF THE SNF
- DRUMM MERGER CO SUB LLC ADP OF THE SNF
- FILLMORE STRATEGIC INVESTORS LLC ADP OF THE SNF
- GEARY PROPERTY HOLDINGS LLC ADP OF THE SNF
- GPH GLASGOW LLC ADP OF THE SNF
- JOURNEY CZ MANAGEMENT LLC ADP OF THE SNF
- JOURNEY CZ MANAGEMENT LLC OPERATIONAL/MANAGERIAL CONTROL
- BERNARD MCGUINNESS OPERATIONAL/MANAGERIAL CONTROL
- BERNARD MCGUINNESS CORPORATE OFFICER
- PEARL SENIOR CARE LLC. ADP OF THE SNF
- PATRICIA ROAN OPERATIONAL/MANAGERIAL CONTROL
- PATRICIA ROAN ADP OF THE SNF
- CHRISTOPHER SKAGGS OPERATIONAL/MANAGERIAL CONTROL
- CHRISTOPHER SKAGGS ADP OF THE SNF
- WASHINGTON STATE INVESTMENT BOARD ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| The Arthur B Hodges Center | N/A | 5 |
| Thomas Hospitals Skilled Nursing Unit | N/A | 5 |
| Valley Center | N/A | 5 |
| Hillcrest Healthcare Center | N/A | 4 |
| Hilltop Center | N/A | 3 |
| Riverside Valley of Journey | N/A | 3 |
| Complete Care at Oak Ridge LLC | N/A | 3 |
| Montgomery General Elderly Care | N/A | 3 |
| Montgomery General Hospital | N/A | 3 |
| Meadowbrook Acres | N/A | 3 |
Related Analysis
Best Nursing Homes in GLASGOW, WV
Compare Glasgow Hills of Journey to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Glasgow Hills of Journey directly at 3045951155. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.