Beckley Healthcare Center

BECKLEY, WV • CMS Certification: 515086

  • Date Updated: May 01, 2026
  • Overall Rating: 1 Stars
  • Address: 100 HEARTLAND DRIVE, BECKLEY WV 25801
  • Phone: 3042561650

About Beckley Healthcare Center

Beckley Healthcare Center, located in BECKLEY, WV, is a for-profit organization that accepts Medicare and Medicaid.

Why Families Choose Beckley Healthcare Center

Key Performance Indicators

  • CMS Overall Rating 1 Stars
  • Nursing Hours 3.76 hrs
  • Safety Record Clean

Chain Affiliations & Network

This facility is part of the COMMUNICARE HEALTH network. This chain operates 122 facilities.

Chain Performance Overview

Inspection
2.5
Staffing
2.6
Quality
4.4

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Nursing Staff Analysis

Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).

Mixed Staffing Levels

Beckley Healthcare Center provides more care hours than the state average and less than the national average.

Registered Nurses (RN)

0.76 hrs/day
State: 0.71 US: 0.68
Case Mix Adj: 0.75
Quality Adj: 0.68

Licensed Practical Nurses

1.86 hrs/day
State: 1.61 US: 1.54
Case Mix Adj: 0.96
Quality Adj: 0.98

Certified Assistants

1.90 hrs/day
State: 2.08 US: 2.33
Case Mix Adj: 2.59
Quality Adj: 1.70

CMS Quality Ratings

Category Rating Stars
Overall Rating 1
Health Inspection 1
Quality Measures 2
Staffing 2

Health Inspection History

Inspection Cycle Score Date
Cycle 1 (Most Recent) 167 Jan 13, 2026
Weighted Average 291 Combined Score
Lower scores are better. Scores are based on health inspections and complaint investigations.

Detailed Quality Measures

Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.

Medicare claims-based measures

Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.

Measure Rate
Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) 21.8%
Percentage of short-stay residents who had an outpatient emergency depar... (QM522) 13.8%
Number of hospitalizations per 1000 long-stay resident days (QM551) 2.1%
Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) 2.8%

MDS-based measures

Resident assessment data; often used for long-stay care quality.

Measure Rate
Percentage of long-stay residents whose need for help with daily activit... (QM401) 14.4%
Percentage of long-stay residents who lose too much weight (QM404) 8.0%
Percentage of long-stay residents with a catheter inserted and left in t... (QM406) 0.3%
Percentage of long-stay residents with a urinary tract infection (QM407) 0.0%
Percentage of long-stay residents who have depressive symptoms (QM408) 4.4%
Percentage of long-stay residents who were physically restrained (QM409) 0.0%
Percentage of long-stay residents experiencing one or more falls with ma... (QM410) 5.7%
Percentage of long-stay residents assessed and appropriately given the p... (QM415) 93.1%
Percentage of short-stay residents assessed and appropriately given the... (QM430) 79.1%
Percentage of short-stay residents who newly received an antipsychotic m... (QM434) 0.0%
Percentage of long-stay residents whose ability to walk independently wo... (QM451) 22.8%
Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) 29.3%
Percentage of long-stay residents assessed and appropriately given the s... (QM454) 97.2%
Percentage of short-stay residents who were assessed and appropriately g... (QM472) 38.3%
Percentage of long-stay residents with pressure ulcers (QM479) 2.3%
Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) 22.8%
Percentage of long-stay residents who received an antipsychotic medicati... (QM481) 11.7%

Complaints & Deficiencies

Complaint History by Year

This chart shows the number of complaints filed each year.

Summary:

  • 2023: 22 complaints
  • 2024: 29 complaints
  • 2025: 6 complaints
  • 2026: 1 complaint
  • Total: 58 complaints on record

Recent Complaints (Since Jan 2023)

Date Description
Feb 17, 2026 Provide safe and appropriate respiratory care for a resident when needed.
Jul 16, 2025 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jul 16, 2025 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Jul 16, 2025 Provide and implement an infection prevention and control program.
Jul 16, 2025 Provide appropriate treatment and care according to orders, resident?s preferences and goals.
Jun 17, 2025 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Apr 07, 2025 Give the resident's representative the ability to exercise the resident's rights.
Dec 16, 2024 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 16, 2024 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
May 20, 2024 Provide and implement an infection prevention and control program.
May 20, 2024 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
May 20, 2024 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
May 20, 2024 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Apr 12, 2024 Reasonably accommodate the needs and preferences of each resident.
Apr 12, 2024 Make sure that a working call system is available in each resident's bathroom and bathing area.
Apr 12, 2024 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Apr 12, 2024 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Apr 12, 2024 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Apr 12, 2024 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Apr 12, 2024 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Apr 12, 2024 Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Apr 05, 2024 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Apr 05, 2024 Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Feb 21, 2024 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Feb 21, 2024 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Feb 21, 2024 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Feb 21, 2024 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Feb 21, 2024 Provide and implement an infection prevention and control program.
Feb 21, 2024 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Feb 21, 2024 Make sure that a working call system is available in each resident's bathroom and bathing area.
Feb 21, 2024 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Feb 21, 2024 Provide appropriate treatment and care according to orders, resident?s preferences and goals.
Feb 21, 2024 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 21, 2024 Provide safe, appropriate dialysis care/services for a resident who requires such services.
Feb 21, 2024 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Feb 21, 2024 Provide and implement an infection prevention and control program.
Dec 15, 2023 Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Oct 29, 2023 Provide and implement an infection prevention and control program.
Oct 29, 2023 Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Oct 29, 2023 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Oct 29, 2023 Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Oct 29, 2023 Provide enough food/fluids to maintain a resident's health.
Oct 29, 2023 Keep all essential equipment working safely.
Oct 29, 2023 Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Oct 19, 2023 Provide appropriate treatment and care according to orders, resident?s preferences and goals.
Oct 19, 2023 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Aug 01, 2023 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Aug 01, 2023 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Aug 01, 2023 Provide care and assistance to perform activities of daily living for any resident who is unable.
Aug 01, 2023 Provide appropriate treatment and care according to orders, resident?s preferences and goals.
Aug 01, 2023 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Aug 01, 2023 Provide enough food/fluids to maintain a resident's health.
Aug 01, 2023 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Aug 01, 2023 Post nurse staffing information every day.
Aug 01, 2023 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Aug 01, 2023 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Aug 01, 2023 Honor the resident's right to organize and participate in resident/family groups in the facility.
Aug 01, 2023 Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Note: Table shows only complaints filed since Jan 1, 2023. See chart for historical trends.

Owner & Operator Information

Business Entity

HEARTLAND LEASING CO., LLC

Ownership Structure

Management & Direction

Associated Doctors

No associated doctor information available.

Related Analysis

Best Nursing Homes in BECKLEY, WV

Compare Beckley Healthcare Center to the top-rated facilities in the area.

Ownership Details

Complete list of registered owners, including direct and indirect ownership.

Noted Deficiencies

Detailed history of deficiencies with descriptions and correction dates.

Nursing Hours Analysis

Detailed breakdown of staffing hours per resident by role.

Frequently Asked Questions

Beckley Healthcare Center has a 1-star CMS overall rating out of 5, which indicates care quality that may need improvement. The nursing staff spends 3.76 hours per resident daily, compared to the national average of 3.87 hours.

Beckley Healthcare Center is certified to accept Medicare and Medicaid and provides comprehensive nursing home services including:
  • Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
  • Long-term Residential Care: Assistance with daily living activities for extended stays
  • Short-term Rehabilitation: Recovery services after hospital stays or surgeries
  • Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
The facility has certified beds.

Beckley Healthcare Center accepts Medicare and Medicaid, which helps cover costs for eligible residents. Specific pricing varies based on:
  • Level of care needed (skilled nursing vs. long-term care)
  • Room type (private vs. semi-private)
  • Insurance coverage (Medicare, Medicaid, private insurance)
  • Length of stay and specific services required

For current rates and to discuss payment options, contact Beckley Healthcare Center directly at 3042561650. Their admissions team can help determine coverage and out-of-pocket expenses.

When visiting Beckley Healthcare Center, pay attention to these important factors:

Environment & Cleanliness

  • Overall cleanliness and odors
  • Resident room conditions
  • Common area maintenance
  • Safety features and accessibility

Staff & Care Quality

  • Staff-to-resident ratios
  • How staff interact with residents
  • Response time to resident needs
  • Staff knowledge and professionalism

Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.

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