About Avalon Care Center at Northpointe
Avalon Care Center At Northpointe, located in SPOKANE, WA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Avalon Care Center at Northpointe
- More Nursing Time: Staff spends 4.38 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 4.38 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the AVALON HEALTH CARE network. This chain operates 15 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Avalon Care Center at Northpointe provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 3 |
|
| Staffing | 3 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 232 | Feb 07, 2025 |
| Weighted Average | 216 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 24.0% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 18.6% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 10.2% |
| Percentage of long-stay residents who lose too much weight (QM404) | 1.4% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.5% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.9% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 14.8% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 6.6% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 96.1% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 93.7% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 2.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 14.1% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 9.5% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 97.3% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 90.1% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 3.3% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 21.9% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 14.3% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 6 complaints
- 2024: 12 complaints
- 2025: 14 complaints
- Total: 32 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Oct 03, 2025 | Ensure that residents are free from significant medication errors. |
| Oct 03, 2025 | Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility. |
| Mar 26, 2025 | Respond appropriately to all alleged violations. |
| Mar 26, 2025 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| Mar 26, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Mar 26, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Mar 26, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Mar 26, 2025 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. |
| Mar 26, 2025 | Ensure each resident receives an accurate assessment. |
| Mar 26, 2025 | Notify the resident or the resident?s representative in writing how long the nursing home will hold the resident?s bed in cases of transfer to a hospital or therapeutic leave. |
| Mar 26, 2025 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| Mar 26, 2025 | Ensure that residents are fully informed and understand their health status, care and treatments. |
| Jan 08, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jan 07, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Oct 29, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Oct 29, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Oct 29, 2024 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Oct 29, 2024 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Oct 29, 2024 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| Oct 29, 2024 | Ensure that residents are free from significant medication errors. |
| Oct 09, 2024 | Protect each resident from the wrongful use of the resident's belongings or money. |
| Sep 18, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Sep 17, 2024 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| Jun 18, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Jun 18, 2024 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
| Jan 03, 2024 | Provide timely, quality laboratory services/tests to meet the needs of residents. |
| Dec 20, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Aug 25, 2023 | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| Jun 28, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jun 21, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jun 21, 2023 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Jun 21, 2023 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. |
Nearby Hospitals
DEACONESS MEDICAL CENTER
SPOKANE, WA
PROV SACRED HRT MED CTR & CHILDS HOSP.
SPOKANE, WA
PROVIDENCE HOLY FAMILY HOSPITAL
SPOKANE, WA
SPOKANE VA MEDICAL CENTER
SPOKANE, WA
MULTICARE VALLEY HOSPITAL
SPOKANE VALLEY, WA
NORTHWEST SPECIALTY HOSPITAL
POST FALLS, ID
SHRINERS HOSPITAL FOR CHILDREN
SPOKANE, WA
EASTERN STATE HOSPITAL
MEDICAL LAKE, WA
INLAND NORTHWEST BEHAVIORAL HEALTH
SPOKANE, WA
Owner & Operator Information
Business Entity
AVALON CARE CENTER - SPOKANE, LLC
Ownership Structure
- AVALON CARE LLC Indirect
- K-TEAM LLC Indirect
- SPENCER K KIRTON INDIVIDUAL TR Indirect
Management & Direction
- AVALON HEALTH CARE MANAGEMENT INC. ADP OF THE SNF
- AVALON HEALTH CARE MANAGEMENT INC. OPERATIONAL/MANAGERIAL CONTROL
- AVALON HEALTH CARE INC. ADP OF THE SNF
- AVALON HEALTH CARE INC. OPERATIONAL/MANAGERIAL CONTROL
- TRACY BERG ADP OF THE SNF
- TRACY BERG OPERATIONAL/MANAGERIAL CONTROL
- MARIA BORISEVICH ADP OF THE SNF
- MARIA BORISEVICH OPERATIONAL/MANAGERIAL CONTROL
- MARIA BORISEVICH CORPORATE OFFICER
- DAVID DANGERFIELD CORPORATE DIRECTOR
- DAVID DANGERFIELD MANAGING CONTROL - GOVERNING BODY
- DELOITTE TAX LLP ADP OF THE SNF
- DELOITTE TAX LLP OPERATIONAL/MANAGERIAL CONTROL
- EIDE BAILLY LLP ADP OF THE SNF
- EIDE BAILLY LLP OPERATIONAL/MANAGERIAL CONTROL
- ALAN HASH OPERATIONAL/MANAGERIAL CONTROL
- ALAN HASH CORPORATE OFFICER
- ALAN HASH ADP OF THE SNF
- HHC HOLDCO LLC ADP OF THE SNF
- HHC HOLDCO LLC OPERATIONAL/MANAGERIAL CONTROL
- BYRON KIRTON MANAGING CONTROL - GOVERNING BODY
- BYRON KIRTON CORPORATE DIRECTOR
- CHARLES KIRTON MANAGING CONTROL - GOVERNING BODY
- CHARLES KIRTON ADP OF THE SNF
- CHARLES KIRTON CORPORATE OFFICER
- CHARLES KIRTON OPERATIONAL/MANAGERIAL CONTROL
- CHARLES KIRTON CORPORATE DIRECTOR
- HYRUM KIRTON MANAGING CONTROL - GOVERNING BODY
- HYRUM KIRTON CORPORATE OFFICER
- HYRUM KIRTON ADP OF THE SNF
- HYRUM KIRTON OPERATIONAL/MANAGERIAL CONTROL
- HYRUM KIRTON CORPORATE DIRECTOR
- SPENCER KIRTON CORPORATE DIRECTOR
- SPENCER KIRTON MANAGING CONTROL - GOVERNING BODY
- BRITTNEY NEWELL ADP OF THE SNF
- BRITTNEY NEWELL OPERATIONAL/MANAGERIAL CONTROL
- RITA NEWMAN ADP OF THE SNF
- RITA NEWMAN OPERATIONAL/MANAGERIAL CONTROL
- OMNICARE LLC OPERATIONAL/MANAGERIAL CONTROL
- OMNICARE LLC ADP OF THE SNF
- RELIANT PRO REHAB LLC ADP OF THE SNF
- RELIANT PRO REHAB LLC OPERATIONAL/MANAGERIAL CONTROL
- NICOLE SMITH OPERATIONAL/MANAGERIAL CONTROL
- NICOLE SMITH CORPORATE OFFICER
- NICOLE SMITH ADP OF THE SNF
- ROBERT WOLTIL CORPORATE DIRECTOR
- ROBERT WOLTIL MANAGING CONTROL - GOVERNING BODY
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Life Care Center of Post Falls | N/A | 5 |
| Touchmark On South Hill Nursing | N/A | 4 |
| Regency at Northpointe | N/A | 5 |
| Lakeland Village Nursing Facility | N/A | 4 |
| Spokane Veterans Home | N/A | 5 |
| South Hill Rehabilitation and Care Center | N/A | 5 |
| Sunshine Health and Rehab | N/A | 4 |
| Idaho State Veterans Home - Post Falls | N/A | 1 |
| Spokane Valley Health and Rehabilitation of Cascad | N/A | 3 |
| Cheney Care Center | N/A | 3 |
Related Analysis
Best Nursing Homes in SPOKANE, WA
Compare Avalon Care Center at Northpointe to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Avalon Care Center at Northpointe directly at 5094687000. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.