About MESSENGER HOUSE CARE CENTER
Messenger House Care Center, located in BAINBRIDGE ISLAND, WA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose MESSENGER HOUSE CARE CENTER
- High Quality Care: With a 4-star CMS rating, this facility demonstrates high standards.
Key Performance Indicators
- CMS Overall Rating 4 Stars
- Nursing Hours 3.52 hrs
Chain Affiliations & Network
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
MESSENGER HOUSE CARE CENTER provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 4 |
|
| Health Inspection | 2 |
|
| Quality Measures | 5 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 174 | May 26, 2017 |
| Cycle 2 | 28 | Mar 21, 2016 |
| Weighted Average | 116 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jul 01, 2018. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 10.5% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 4.5% |
| Percentage of short-stay residents who were successfully discharged to t... (QM523) | 51.6% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 21.6% |
| Percentage of long-stay residents who self-report moderate to severe pai... (QM402) | 2.3% |
| Percentage of high risk long-stay residents with pressure ulcers (QM403) | 1.2% |
| Percentage of long-stay residents who lose too much weight (QM404) | 3.2% |
| Percentage of low risk long-stay residents who lose control of their bow... (QM405) | 35.6% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 2.4% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 1.3% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.0% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM411) | 96.8% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 99.2% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM419) | 29.7% |
| Percentage of short-stay residents who self-report moderate to severe pa... (QM424) | 10.0% |
| Percentage of short-stay residents with pressure ulcers that are new or... (QM425) | 0.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM426) | 73.9% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 75.2% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 6.0% |
| Percentage of long-stay residents whose ability to move independently wo... (QM451) | 22.3% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 26.1% |
| Percentage of short-stay residents who made improvements in function (QM471) | 77.1% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2016: 5 complaints
- 2017: 5 complaints
- 2018: 3 complaints
- Total: 13 complaints on record
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Owner & Operator Information
Business Entity
SOUNDCARE INC
Ownership Structure
- JOHN GREGORY Direct: NO PERCENTAGE PROVIDED
- DUANE MCORMIES Direct: NO PERCENTAGE PROVIDED
- JOHN MOORE Direct: NO PERCENTAGE PROVIDED
- MICHAEL MOORE Direct: NO PERCENTAGE PROVIDED
- THOMAS MOORE Direct: NO PERCENTAGE PROVIDED
- PATRICIA RAMSDELL Direct: NO PERCENTAGE PROVIDED
- EVAN SAFFOLD Direct: NO PERCENTAGE PROVIDED
- SOUNDCARE INC Direct: NO PERCENTAGE PROVIDED
Management & Direction
- SUSANNE BODDIE MANAGING EMPLOYEE
- NOLA DAVIS MANAGING EMPLOYEE
- RYAN RAMSDELL OPERATIONAL/MANAGERIAL CONTROL
- JAMES RUSH MANAGING EMPLOYEE
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Bainbridge Island Health and Rehab Center | N/A | 5 |
| Everett Transitional Care Services | N/A | 5 |
| Heron's Key | N/A | 5 |
| Life Care Center of Port Orchard | N/A | 5 |
| Redmond Care and Rehabilitation Center | N/A | 5 |
| Bethany at Silver Lake | N/A | 5 |
| Queen Anne Healthcare | N/A | 5 |
| Avamere Rehabilitation at Ridgemont | N/A | 4 |
| Briarwood at Timber Ridge | N/A | 5 |
| Covenant Shores Health Center | N/A | 5 |
Related Analysis
Best Nursing Homes in BAINBRIDGE ISLAND, WA
Compare MESSENGER HOUSE CARE CENTER to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact MESSENGER HOUSE CARE CENTER directly at 2068422654. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.